Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
4
Beautiful screen and display, camera is great.
on May 12, 2024
Posted by: Mikkij
[This review was collected as part of a promotion.] I love the S pen, very useful for signing documents on the go.
Camera is amazing, great pictures always.
Battery life for some reason isn't as good as the s23 ultra even though the capacity is the same.
Camera is amazing, great pictures always.
Battery life for some reason isn't as good as the s23 ultra even though the capacity is the same.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever ✋️ down :)
on May 13, 2024
Posted by: Dark23
[This review was collected as part of a promotion.] All I can say this phone is the one of the best one I have one battery life camera quality 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome fast phone with amazing features!
on May 13, 2024
Posted by: Keebler
[This review was collected as part of a promotion.] Awesome phone that does everything! The camera choices are perfect for any shot!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Since I got my s24 I never regret buying it.
on May 13, 2024
Posted by: Black7bird
[This review was collected as part of a promotion.] Have been using Samsung dex alot at work it been really helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra deluxe device
on May 13, 2024
Posted by: RexLafay
[This review was collected as part of a promotion.] As technology progresses so the the galaxy products. Performance driven device providing the ultra defined experience with the user in mind. Well designed and capable of keeping up with the users needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Crappy camera sadly
on May 13, 2024
Posted by: BADcamera
[This review was collected as part of a promotion.] Everything about this phone is very similar to the pervious versions and the like. It looks great and works just fine. However, when texting a video to anyone, if they have a Samsung or not, the video come out really grainy and practically illegible.
Value
3
Response from Samsung USBy Social Commerce, May 14, 2024
Hi there,
Thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Your new device utilizes AI throughout many apps. For example, the camera uses AI Zoom to take better zoom photos. Generative Edit uses AI to fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. If you choose, you are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. Without having more information available regarding what you may be experiencing with your camera and without being able to ask you any follow up questions to clarify what you have shared with us; I recommend reaching out to Samsung Support for further assistance and/or help with troubleshooting your device at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Your new device utilizes AI throughout many apps. For example, the camera uses AI Zoom to take better zoom photos. Generative Edit uses AI to fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. If you choose, you are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. Without having more information available regarding what you may be experiencing with your camera and without being able to ask you any follow up questions to clarify what you have shared with us; I recommend reaching out to Samsung Support for further assistance and/or help with troubleshooting your device at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
great specs for a phone , flawless display
on May 13, 2024
Posted by: BAMC211
[This review was collected as part of a promotion.] I use my phone for gaming watching videos and taking pictures and videos and never had a issue with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had!
on May 13, 2024
Posted by: Musthaveinlife
[This review was collected as part of a promotion.] The camera can take pictures of the moon as if you are there. Concerts or birthday events low or high light and always come out perfect. Compared to other phones this is the top. I'm always being asked to use my phone for to capture the perfect moment which makes me so proud to own a samsung galaxy phone!
Value
5
Written by a customer while visiting Samsung US