Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
4
I just got my New Galaxy Ultra A24 with Galaxy AI
on May 6, 2024
Posted by: WSGalaxyUltra
[This review was collected as part of a promotion.] So far, so GOOD! I would like to have the Messenger to be more productive with changes and recommendations made. The Galaxy AI has definitely added much more possibilities ACROSS THE BOARD when using this new device!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good feeling phone
on May 6, 2024
Posted by: Juan3030
[This review was collected as part of a promotion.] One of the things I was spectating from the galaxy phones was the screen finally is completely flat no more curves on the edges ,Thanks Samsung , second thing is a very cool phone playing4 hours constantly is a plus the cooling part
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Some apps do not function correctly
on May 6, 2024
Posted by: Oree29
[This review was collected as part of a promotion.] I love the camera on this phone. Great quality and vibrant pictures.
Some apps do not function correctly. They get stuck and I have to close and reopen them. I disabled some app notifications and somehow they are reactivated by themselves.
Value
3
Response from Samsung USBy Social Commerce, May 7, 2024
Howdy Oree29,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your candor. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. You can prioritize and streamline app alerts by changing which apps send notifications and how notifications alert you. To choose which apps are allowed to send you notifications: From Settings, tap Notifications > App notifications, and then tap to enable notifications for individual apps. To choose how to sort your notifications: From Settings, tap Notifications > Sort notifications, and then choose to sort by priority or time. To choose which notifications are allowed on the Lock screen: From Settings, tap Notifications > Lock screen notifications, and then tap to enable the feature. Tap an option to customize: * Show content: Show notifications in the Notification panel. * Hide content: Do not show notifications in the Notification panel. * Show content when unlocked: Show notification content when the screen is unlocked. * Notifications to show: Choose which notifications to show on the Lock screen. You can also change the style and additional settings for your notifications. From Settings, tap Notifications > Notification pop-up style, and then choose a pop-up style: * Brief: Enable customization of your notifications. - Apps to show as brief: Choose apps to show as brief notifications. - Edge lighting style: Choose a style of edge lighting for notifications. - Color by keyword: Choose custom colors for notifications containing keywords that matter to you. - Show even while screen is off: Choose whether to show notifications even when the screen is turned off. For your convenience, I have linked your device manual below so that you may easily customize your settings and features to suit your unique personality. If you are still experiencing the same occurrences after making the adjustments suggested, please do not hesitate to reach out to Samsung Support for further assistance at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00077582/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your candor. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. You can prioritize and streamline app alerts by changing which apps send notifications and how notifications alert you. To choose which apps are allowed to send you notifications: From Settings, tap Notifications > App notifications, and then tap to enable notifications for individual apps. To choose how to sort your notifications: From Settings, tap Notifications > Sort notifications, and then choose to sort by priority or time. To choose which notifications are allowed on the Lock screen: From Settings, tap Notifications > Lock screen notifications, and then tap to enable the feature. Tap an option to customize: * Show content: Show notifications in the Notification panel. * Hide content: Do not show notifications in the Notification panel. * Show content when unlocked: Show notification content when the screen is unlocked. * Notifications to show: Choose which notifications to show on the Lock screen. You can also change the style and additional settings for your notifications. From Settings, tap Notifications > Notification pop-up style, and then choose a pop-up style: * Brief: Enable customization of your notifications. - Apps to show as brief: Choose apps to show as brief notifications. - Edge lighting style: Choose a style of edge lighting for notifications. - Color by keyword: Choose custom colors for notifications containing keywords that matter to you. - Show even while screen is off: Choose whether to show notifications even when the screen is turned off. For your convenience, I have linked your device manual below so that you may easily customize your settings and features to suit your unique personality. If you are still experiencing the same occurrences after making the adjustments suggested, please do not hesitate to reach out to Samsung Support for further assistance at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
4
The note 2.0
on May 6, 2024
Posted by: Bigbruh1301
[This review was collected as part of a promotion.] I have been with the note for as long as I can remember and this definitely gives updated note. I am constantly learning different this that this phone can do, (so it will be a while before I get bored with it lol) but this phone is great and literally the best one I've had.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S24 ultra
on May 6, 2024
Posted by: Superfone
[This review was collected as part of a promotion.] Great phone. Pretty perfect. Great screen, great pictures, pretty good battery life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
is very great this cell
on May 6, 2024
Posted by: Papito
[This review was collected as part of a promotion.] I like see movies is look the same tv the translation I very helpful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera and screen
on May 6, 2024
Posted by: BitsyBubble
[This review was collected as part of a promotion.] I am in love with the camera quality and how ever photo just pops with color. And the screen that makes it all the more beautiful.
With the amount of customization for photos is amazing. I love how easy it is to edit my RAW photos in lightroom just from the gallery app itself.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very satisfied!
on May 6, 2024
Posted by: SamsungGeek
[This review was collected as part of a promotion.] It's been very stable and fast! Still learning all that it's capable of, especially the AI lol!
Value
5
Written by a customer while visiting Samsung US