Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Super fast
on May 1, 2024
Posted by: Freeman
[This review was collected as part of a promotion.] Tge best phone u will buy for ever is samsung s24 ultra fast and i can use more than 6 apps at same time and never been slow
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amo a Samsung, ótimo telefone
on May 1, 2024
Posted by: Ceci
from New Jersey
Expertise:Intermediate
Comprei esse aparelho e gosto muito do desempenho, da qualidade e de todos os recursos.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on May 1, 2024
Posted by: Barbiegirl1
[This review was collected as part of a promotion.] This device boasts numerous exceptional features, such as Artificial Intelligence (AI), which I find to be exceptionally beneficial when penning down my thoughts. I appreciate the circular feature that allows you to mark a product and it will locate it. The battery life is quite commendable. Despite its size, I have found it somewhat comfortable to hold. While I haven't extensively utilized the pen feature, it's nonetheless an incredibly interesting option. Overall, I absolutely adore this device.
Sherry
Sherry
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone. Very powerful
on May 1, 2024
Posted by: Phone4u
[This review was collected as part of a promotion.] The ultra is very powerful. I use it for work and personal. It is powerful enough to run my business apps and still handle the demands of my day to day needs.
The battery lasts all day and I've had very few issues with connections in the Samsung family of devices. I also love the pen features.
The phone is large, so expect that. With the case, it is rather bulky but worth it in my opinion
The battery lasts all day and I've had very few issues with connections in the Samsung family of devices. I also love the pen features.
The phone is large, so expect that. With the case, it is rather bulky but worth it in my opinion
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, and finally back to flat screen
on May 1, 2024
Posted by: AvgJoe241
[This review was collected as part of a promotion.] I've had Samsung phones since the beginning, and while I was upset they discontinued the Note series, I'm glad they kept the option of the stylus in the Ultra series. While I don't use it as much as some, I feel it adds a necessary feature. As with each iteration of the S series, each model adds a feature or twonthat may or may not be of interest to everyone. The best feature of the S24 Ultra is the flat screen. The curved screen had its time, but it was always a pain when I accidentally activated the edge screen function. Flat screens also allow for better protection in cases as well. I miss the removable storage option but that's been gone for a while. Overall the phone does everything I need it to do, great sound, awesome screen, great battery life, and not too big to fit in my pocket if I need to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Amazing not perfect
on May 1, 2024
Posted by: Sg24ultra
[This review was collected as part of a promotion.] Great overall device , amazing camera battery could last a bit more , looks solid and durable
Value
3
Response from Samsung USBy Social Commerce, May 2, 2024
Hey there Sg24ultra,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra's 5000mAh intelligent, all-day battery has long life that can allow you to watch videos for up to 30 hours or listen to music for up to 95 hours. please take a few moments to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have some free time out of your schedule to learn some great information about optimizing your Galaxy battery. If you would like any additional assistance after reviewing the resources that have been provided, do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra's 5000mAh intelligent, all-day battery has long life that can allow you to watch videos for up to 30 hours or listen to music for up to 95 hours. please take a few moments to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have some free time out of your schedule to learn some great information about optimizing your Galaxy battery. If you would like any additional assistance after reviewing the resources that have been provided, do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
4
Everything great, but not ergonomic enough
on May 1, 2024
Posted by: linexarg1
[This review was collected as part of a promotion.] The S24 Ultra is a fantastic phone packed with impressive features. The camera is superb, the display is stunning, and the performance is top-tier. However, the phone's biggest drawback is its size. It's simply too large and unwieldy for comfortable extended use.
While a big screen can be beneficial for certain tasks like gaming or watching videos, many everyday phone uses don't require such a massive display. If Samsung could reduce the size of the S24 Ultra while maintaining its excellent features, it would be an almost perfect phone. As it stands, those who prioritize comfort and one-handed use might be better suited with a smaller device.
While a big screen can be beneficial for certain tasks like gaming or watching videos, many everyday phone uses don't require such a massive display. If Samsung could reduce the size of the S24 Ultra while maintaining its excellent features, it would be an almost perfect phone. As it stands, those who prioritize comfort and one-handed use might be better suited with a smaller device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's great for photos and videos recording
on May 1, 2024
Posted by: 803674
[This review was collected as part of a promotion.] Basic and .. mostly chatting with others. Then I use it too workout and being g honest with myself.. mostly I like how it's so easy too learn new things
Value
5
Written by a customer while visiting Samsung US