Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
A Powerhouse Amoung Smartphones
on April 29, 2024
Posted by: 4Natsu
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is one of those smartphones that outcompetes with the rest of the smartphones. With a massive screen and high resolution pixels, it delivers such crisp visuals and vibrant colors. Even it's performance with hard-core games that would usually crash with other phones like Fortnite, you would be able to run it effortlessly here with refresh rate of 120Hz making it on par with ps5 but also be able to carry it in your pocket. With its amazing 5,000mAH battery you can use your phone the whole day without worrying to charge it. And even if it gets low, it charges back up to full in minutes. The Samsung GalaxyS24 is a premium smartphone that is a steal with what it offers and it is a top tier investment. I am looking forward to these new products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Lackluster upgrade from s22
on April 29, 2024
Posted by: S22comebackhome
[This review was collected as part of a promotion.] Loved my galaxy S22 and wasn't going to upgrade to the S24 but the sell of galaxy AI was intriguing enough to upgrade. I just find myself really using this feature. There is not anything much else uniquely different about the them. Kind of wish I had kept my s22 and would have not traded it in if my battery life wasn't having problems.
Value
3
Response from Samsung USBy Social Commerce, May 1, 2024
Howdy,
Thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. You can effortlessly organize and summarize your ideas in Samsung Notes, receive text message assistance, find content by circling an item or image, and sync your wallpapers to the current weather conditions. These AI features were created to streamline your Galaxy experience, so you can enjoy using your phone or tablet to its fullest extent throughout the day and night. Take a look at, "Galaxy AI features on the Galaxy S24 series" if you would like more detailed information about your Galaxy AI features and their functionality. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. From a hardware perspective, Galaxy S24 Ultra is a gaming master thanks to a powerful processor, efficient heat dissipation system, high visibility display and long-lasting battery that powers you through your favorite mobile games and with advanced performance comes advanced gaming tools, like ray-tracing which brings shadows and reflections to life in gameplay graphics. An upgraded processor drives Galaxy S24 Ultra with NPU performance improved by 41%, GPU by 30% and CPU by 20% compared to Galaxy S23 Ultra. Its Vapor Chamber is 92% larger than its predecessor for improved heat dissipation. At 2600 nits, Galaxy S24 Ultra has the brightest adaptive display on a Galaxy yet. Plus, with Corning Gorilla Armor, the screen is less reflective than Galaxy S23 Ultra. Finally, Galaxy S24 Ultra has a 200MP Wide-angle Camera with ProVisual engine for AI enhancement. For your convenience, I have included a comparison of the S24 Ultra with the S22 Ultra and the S22 since you did not specify which version of the Galaxy S22 you had previously. If you would like any additional assistance after reviewing the resources that have been provided, feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10000753/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/compare/?device-1=samsung-galaxy-s24-ultra&device-2=samsung-galaxy-s22-ultra&device-3=samsung-galaxy-s22
Thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. You can effortlessly organize and summarize your ideas in Samsung Notes, receive text message assistance, find content by circling an item or image, and sync your wallpapers to the current weather conditions. These AI features were created to streamline your Galaxy experience, so you can enjoy using your phone or tablet to its fullest extent throughout the day and night. Take a look at, "Galaxy AI features on the Galaxy S24 series" if you would like more detailed information about your Galaxy AI features and their functionality. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. From a hardware perspective, Galaxy S24 Ultra is a gaming master thanks to a powerful processor, efficient heat dissipation system, high visibility display and long-lasting battery that powers you through your favorite mobile games and with advanced performance comes advanced gaming tools, like ray-tracing which brings shadows and reflections to life in gameplay graphics. An upgraded processor drives Galaxy S24 Ultra with NPU performance improved by 41%, GPU by 30% and CPU by 20% compared to Galaxy S23 Ultra. Its Vapor Chamber is 92% larger than its predecessor for improved heat dissipation. At 2600 nits, Galaxy S24 Ultra has the brightest adaptive display on a Galaxy yet. Plus, with Corning Gorilla Armor, the screen is less reflective than Galaxy S23 Ultra. Finally, Galaxy S24 Ultra has a 200MP Wide-angle Camera with ProVisual engine for AI enhancement. For your convenience, I have included a comparison of the S24 Ultra with the S22 Ultra and the S22 since you did not specify which version of the Galaxy S22 you had previously. If you would like any additional assistance after reviewing the resources that have been provided, feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10000753/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/compare/?device-1=samsung-galaxy-s24-ultra&device-2=samsung-galaxy-s22-ultra&device-3=samsung-galaxy-s22
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have ever owned!
on April 29, 2024
Posted by: Doublescorpio
[This review was collected as part of a promotion.] I have been using this phone for about 2 months, hands down the best phone I have ever owned. Battery lasts all day and the speed in which I can run my applications is amazing. Samsung knocked it out of the park with this phone and missed nothing when they designed this phone. Love my 24 Ultra!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Life record
on April 29, 2024
Posted by: Jonny1967
[This review was collected as part of a promotion.] This Samsung s24 Plus is documenting
(pics) the last. days of my life , stage4 lung, liver, pancreas prostate cancer just lost a s 24 ultra last month flipped my kayak on 62 birthday liked the ultra better the the s24 regular I have now cause I need bigger screen , can't hardly see any more couldn't afford the ultra literally bought 2 phones in one month and I'm on very low budget but love the cameras on the s24s. Thanks Samsung
(pics) the last. days of my life , stage4 lung, liver, pancreas prostate cancer just lost a s 24 ultra last month flipped my kayak on 62 birthday liked the ultra better the the s24 regular I have now cause I need bigger screen , can't hardly see any more couldn't afford the ultra literally bought 2 phones in one month and I'm on very low budget but love the cameras on the s24s. Thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the best
on April 29, 2024
Posted by: VEnoM83
[This review was collected as part of a promotion.] I use my samsung galaxy s24 ultra for everything. Streaming movies, YouTube vids, emails, social media, connect with my family via WhatsApp or Facebook messenger, connect with my tab s8 ultra n galaxy book pro 360. Love the ecosystem and how easy it works together.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's just fabulous, a device like no other.
on April 29, 2024
Posted by: Andsnet05
[This review was collected as part of a promotion.] I love your layer of customization. it's an intuitive cell phone that learns from its owner to give better performance, its AI features are undoubtedly the best added value
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, packed with features.
on April 29, 2024
Posted by: BigBoi
[This review was collected as part of a promotion.] The addition of AI to this phone has really come in handy, and all the new features are great too. It's fast and responsive and I put a huge workload on it and it hasn't let me down yet.
It has paired flawlessly with all of my devices including hearing aids and blood pressure cuffs, and surprises me every day.
The screen is beautiful and the pictures it takes are even better. If you are questioning the s24 ultra look no further and dive in.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Such a great product with AI
on April 29, 2024
Posted by: Lonely10
[This review was collected as part of a promotion.] S24ultra is the best phone that humans so far have created, using AI made much more better only those who used it can know.
Love you Samsung.
Love you Samsung.
Value
5
Written by a customer while visiting Samsung US