Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Best phone
on April 29, 2024
Posted by: Alexander
[This review was collected as part of a promotion.] Great phone. I got big hands and this phone sits well with me. The Ai search tool is insane.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Device Out Now
on April 29, 2024
Posted by: Msaldate
[This review was collected as part of a promotion.] From the cameras to the screen and storage the S24 Ultra is the phone you need. The added AI features only sweeten the deal with real time voice translation and search functionality that is unmatched.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Ulta
on April 29, 2024
Posted by: Dodger
[This review was collected as part of a promotion.] I love it. Works great and very fast with all I need it to do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Has alot of bugs
on April 29, 2024
Posted by: Jaysohottt
[This review was collected as part of a promotion.] Apps that I have the notifications blocked or on silence, still get through and even right on my watch, which is annoying. I have to completely shut off my phone in meetings instead of put it on silent.
Value
3
Response from Samsung USBy Social Commerce, May 1, 2024
Howdy Jaysohottt,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can choose which apps are allowed to send you notifications by going to your Settings then tap your Notifications > App notifications, and then tap to enable notifications for individual apps. You can also choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Take a look at, "Manage notifications on your Samsung smart watch" to learn more. For your convenience, I have linked your device manual as well as "Manage notifications on your Samsung smart watch" below for your easy access. Feel free to reach out to Samsung Support if you have any questions for us after reviewing the resources that have been provides or if you would like any further assistance. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00061433/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can choose which apps are allowed to send you notifications by going to your Settings then tap your Notifications > App notifications, and then tap to enable notifications for individual apps. You can also choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Take a look at, "Manage notifications on your Samsung smart watch" to learn more. For your convenience, I have linked your device manual as well as "Manage notifications on your Samsung smart watch" below for your easy access. Feel free to reach out to Samsung Support if you have any questions for us after reviewing the resources that have been provides or if you would like any further assistance. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00061433/
Written by a customer while visiting Samsung US
Customer Rating
5
It's so great to navigate
on April 29, 2024
Posted by: Vn1977
[This review was collected as part of a promotion.] I have many phones in the past but this phone has literally changed my lifestyle the camera it's a dream come true I'm a photographer entrepreneur and let me tell you one of best cameras I never own. Space is amazing I got different things in a daily basis. This phone got great features. Set my printer print stuff from my home comfortable with everything on it. Highly recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Really good Camera
on April 29, 2024
Posted by: Zr1danny
[This review was collected as part of a promotion.] Overall is a great device, but sometimes it freezes.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera
on April 29, 2024
Posted by: Static
[This review was collected as part of a promotion.] I generally use my phone for photos and music and GPS in my truck. Camera is great but I have noticed some overheating issues and it'd not even the summer yet.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Ai is changing the game
on April 29, 2024
Posted by: Mgarc62
[This review was collected as part of a promotion.] Ai is making life easier, there is not a day I don't use circle to search. Upgraded from a note 10 plus and was worth it!
Value
5
Written by a customer while visiting Samsung US