Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Very Pleased With This Phone
on July 19, 2025
Posted by: BklynMike
[This review was collected as part of a promotion.] I use this phone for both business and pleasure. The ability to integrate it with my printer and other systems in my home has been a game changer. I ordered the 512 GB, and with all my pictures, videos, and apps, I have plenty of space. I can connect this to a docking station and use it like a laptop! That's a laptop that doesn't have to be lugged around anymore. I have been a loyal Samsung customer for over 10 years, and will continue to do so.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phones EVER!
on July 19, 2025
Posted by: Kiki143
[This review was collected as part of a promotion.] I have to say that the samsung galaxy ultra series of phones has been my absolute favorite! I've been a diehard samsung phone girl since the beginning! I had all the samsung S plus series then i went to the samsung note series and then when the first phone in the Galaxy ultra series, which I believe was the Samsung Galaxy s20 ultra came out I got into that series and 110% fell in love! The galaxy ultra series has come a long way especially with the new galaxy AI feature which i absolutely love by the way. When searching on Google or needing to use voice command on my phone it usually works flawlessly. I currently have the Galaxy s24 Ultra and the pictures this phone takes are BEYOND incredible. Taking a zoomed in picture of the moon literally captures almost every little detail of the moon! I can't say there's even one thing I dislike about this phone because I literally love everything about it and CANNOT WAIT to be able to get the new Galaxy s25 ultra and also the new galaxy 8 classic 40mm watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and light weight!
on July 19, 2025
Posted by: Jocygalaxyuser
[This review was collected as part of a promotion.] I really enjoy this phone and it has a great camera and great features without spending so much for the newer version. Love the option of having Galaxy AI feature!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera, Ai works great. Etc
on July 19, 2025
Posted by: Enigma
[This review was collected as part of a promotion.] I love all the AI features, especially the audio erase. I use for my music because i am an artist.
It stream and multi task well. Gaming is smooth
It stream and multi task well. Gaming is smooth
Value
4
Response from Samsung USBy R&R Team, July 22, 2025
Hi Enigma, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We couldn't be happier to hear that you are so pleased with the features and usage of your device. We have provided a link to the Samsung Support Team for your convenience, if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy
on July 20, 2025
Posted by: Duncan
[This review was collected as part of a promotion.] The Samsung galaxy S24 ultra is a wonderful phone. I love all the cameras and 100x Zoom is amazing. Bizby and the AI looks up anything and helps run the phone very smoothly. All the advanced features are great and the phone is very easy to use. Thank u this phone is great!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features- nice follow-up to the Note!
on July 20, 2025
Posted by: TmcS10
[This review was collected as part of a promotion.] This phone has great features onboard at startup and carries upgrades well. A good follow-up to the Note series. It's look is beautiful and processing speed is excellent. And it makes switching between your old and new phone a breeze!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a wonderful 1st AI phone ever!
on July 20, 2025
Posted by: Crossfire
[This review was collected as part of a promotion.] I've always been with Samsung until my told me to try it's competitor. BIG MISTAKE!
My 3rd Samsung phone (after the mistake) is the Galaxy S24 Ultra which is the 1st AI smartphone and beyond any of the other Samsungs that I've owned.
My 3rd Samsung phone (after the mistake) is the Galaxy S24 Ultra which is the 1st AI smartphone and beyond any of the other Samsungs that I've owned.
"MRWHOSTHEBOSS" on YouTube swore by the major competitor for years until his review on the S24.
Since then he mentioned on his channel that he changing to my current phone "Galaxy S24 Ultra".
That's gotta be a big deal! It was and is my "big deal".
I use my Samsung Galaxy S24 Ultra mainly for research anything I may purchase in the future, DYI videos of anything (car repairs... recently building an outdoor kitchen, and checking on rare plants you can purchase in every day stores reasonably priced vs current value on the market. BIG DIFFERENCE!
I use my phone for Spotify, my car GPS (in dash}, video calls with grandchildren, and more!
I can't say enough about it... It's definitely a "no brainer". Hop on the wagon... What do you have loose? If you review security on the competition Galaxy is awesome because the other isn't as Ft Knox as others believe.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is amazing,I love the new Al features,I
on July 20, 2025
Posted by: Cruz9029
[This review was collected as part of a promotion.] I totally agree, the S24 Ultra's AI is the real differentiator. It simplifies tasks incredibly."
"Yes! The S24 Ultra's AI is impressive, especially the photo editing features and the way it optimizes performance."
"The S24 Ultra's AI is definitely its strongest suit. It's futuristic and really useful in everyday life
Value
5
Written by a customer while visiting Samsung US