Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
This product take excellent pictures
on July 19, 2025
Posted by: Ginger5
[This review was collected as part of a promotion.] This phone has many features and is very fast. It has so much memory and it sleek and has a cool looking design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone.. Awesome Features.
on July 19, 2025
Posted by: Cliff598
[This review was collected as part of a promotion.] I use my phone at work all day. Use galaxy AI on pictures of clothes that I see someone wearing that I like to find out where i can buy them from. I stream videos all day long, battery life is awesome and so is the picture quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My fifth Galaxy S Ultra series smartphone
on July 19, 2025
Posted by: GalaxyVT
[This review was collected as part of a promotion.] As a long-time loyalist to the Galaxy S series, the S24 Ultra marks my fifth venture with this flagship line, and it is unequivocally the most impressive evolution yet. Each iteration has been a cherished device, but this latest release is a true standout.
The first thing that struck me is the stunning anti-reflective display. Whether I'm streaming movies on a sunny day or catching up on sports highlights, the clarity is simply unparalleled. The camera system, a feature I heavily rely on for both work and capturing family moments, is exceptionally versatile. The zoom capabilities are remarkable, allowing for crystal-clear shots even from a distance.
What truly sets this phone apart, however, are the integrated Galaxy AI features. "Circle to Search" has quickly become an indispensable tool for me, seamlessly identifying anything on my screen with a simple gesture. It has fundamentally changed how I interact with content. For my work, the AI-powered summarization in Samsung Notes has been a game-changer, saving me valuable time.
From a performance standpoint, this phone is a powerhouse. Gaming is fluid and immersive, and the battery life easily keeps up with my demanding daily routine, which often stretches from early morning emails to late-night video calls. The S24 Ultra isn't just a phone; it's a sophisticated tool that has elegantly woven itself into every facet of my day. It's a joy to use and, by a significant margin, my favorite Galaxy yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love how its not curved anymore.
on July 19, 2025
Posted by: Yakuzacha
[This review was collected as part of a promotion.] It gets damaged by small things really easily and it can be a pain in the butt.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I really love the new camera feature.
on July 19, 2025
Posted by: Woonoza
[This review was collected as part of a promotion.] The new camera feature is great when I use it for hunting and fishing. It zooms in far and has fantastic quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Dropped calls
on July 19, 2025
Posted by: Dorbone
[This review was collected as part of a promotion.] Dropped calls, service gets slower as time going on, battery doesn't hold charge
Value
3
Response from Samsung USBy R&R Team, July 21, 2025
Hi there Dorbone, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We understand how important your phone is to you every day for a range of tasks. We have provided links to articles to help you troubleshoot the calls, speed, and battery life of your device at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if these frustrations continue with your phone. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the BOMB Diggity!
on July 19, 2025
Posted by: BurntFroyo
[This review was collected as part of a promotion.] I love this phone si much!!! "The latest iteration of this device offers a transformative mobile experience, seamlessly blending cutting-edge technology with user-centric design. Its stunning display and powerful processing capabilities redefine visual clarity and operational efficiency. Integrating advanced features, including Samsung AI, enhances productivity and elevates creative expression, making it an exceptional tool. Ultimately, the device stands as a testament to innovation, setting a new standard for mobile excellence." I use this phone for everything from work to pleasure. The things I am able to do with this phone are game changing! I can do so much with the pencil alone and it comes in handy with so many of my tasks. I love editing, scrolling, drawing and so much more with this pencil. Also, the 100x zoom is a must for me. I use it at least 5 times a day! The home button Google and translation features have been a life savior for school. Many of my friend all have iphones, but the truth is they all suck compared to what I can do on this phone. I have access to so many usfull tools all built into this phone and it's hard to see what I used to do before this phone. Even when using other people's phone it's a lot more tedious. I use this phone for literally everything even the first part of this review that was in quotes was written by Samsung AI Composer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone Access only
on July 19, 2025
Posted by: AndraW
[This review was collected as part of a promotion.] Personal device. YouTube access primarily. I rarely call or take calls.
Value
3
Response from Samsung USBy R&R Team, August 5, 2025
Hi there AndraW, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S24 Ultra. We are happy to hear that you are pleased with the usage of your device for streaming. We have provided links to the complete manual for your device to help you with additional features you may want to integrate in to your usage, and to the Samsung Support Team if any questions come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US