Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Great phone great features
on July 17, 2025
Posted by: Love2paint
[This review was collected as part of a promotion.] I am a Samsung galaxy user through and through. This phone does so much I honestly don't know why anyone would want to use anything else. As an artist and a creator I am able to use my phone to not only make art but the photography quality on this puts my professional set up to shame. I am able to split the screens so I can switch between apps very easily without lagging in-between.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has everything you need and and want
on July 17, 2025
Posted by: MadStyle
[This review was collected as part of a promotion.] Everything works and this is the phone people should get
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
glass on the phone horrible Fingerprints smuging
on July 17, 2025
Posted by: Brutis007
[This review was collected as part of a promotion.] The phone itself functionally is great. I can't beat it, but the glass it is horrible. It smudges, so you can't see, I'm constantly cleaning it. It makes my selfie videos look like total junk. When I use the AI, the feature, it seems to work fairly well, but yeah, sometimes it doesn't understand what you want. I use my phone quite often to video Clips of me working on things. So I need to have a the front glass, stay clean. I like the phone and the features it has. But uh, it is definitely a rough situation with the glass. I wish I could send it back and get it replaced with the glass from an S22 or 23.
Value
2
Response from Samsung USBy R&R Team, August 5, 2025
Hi there Brutis007, we appreciate you sharing your experience of your Samsung Galaxy S24 Ultra with us. We are happy to hear that the overall capabilities and usage of your device are to your liking. We have a screen protector available to help you with the quality of your display you mention. We have also provided a link to the Samsung Support Team if you would like assistance with the display of your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and features
on July 17, 2025
Posted by: Twist3dJefe
[This review was collected as part of a promotion.] Loving the 24 Ultra, great phone with wonderful processing speed, maintaining the features of the Note Galaxy models. To date have yet to fill memory capacity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24Ultra review
on July 18, 2025
Posted by: irritablemom2017
[This review was collected as part of a promotion.] Using my Ultra for personal use, family vacation pictures, memories and as a major player in keeping me on time to all of life's tasks is a real thing. The camera is great and easy to use as is the editing features. Messages are easy to find, send and recieve. Emails are a breeze. My favorite is the calendar app that I can color coordinate to the person and emoji personalized to the reason for events, happenings and, appointments that all are programmable daily, weekly, biweekly, monthly or annually. The accessibility features are a great use for those who need them.
The s- pen could use a function or two more, I believe the menu is too minimalist. But hey I'm not a professional. GalaxyAI should be on the power button not Bixby
The s- pen could use a function or two more, I believe the menu is too minimalist. But hey I'm not a professional. GalaxyAI should be on the power button not Bixby
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE my phone!
on July 18, 2025
Posted by: Flagbearer
[This review was collected as part of a promotion.] I've been a long time enjoyer of Samsung products and the Samsung S24 Ultra really did it for me. I bought it when it was the new thing to buy and it certainly has not been any bit disappointing. The first thing I noticed was the amazingly crisp frame rate and refresh rate of the screen. Felt refreshing and I fell in love from that alone. With a powerful processor, this phone plays any game I've throw at it with ease, and comfortably with its large size. It pleases the inner gamer in me to have such a comfortable gaming experience at the palm of my hand. Speaking of things that are easy to have, a included stylus makes life so much easier. Gone are the days of having to poorly write things with my finger. Instead, I can take notes easily with the snap of a finger. The stylus works for everything: note taking, drawing, or just general scrolling. I'm rather fond of using it while writing messages. Makes like feel faster that way. I also find myself using the stylus to draw quirky little drawings using the phone's built-in Galaxy AI. It can turn the things I draw into amazing little things. But it doesn't stop just at the art, Galaxy AI helps in tons of different ways, such as in helping those pictures we take look as crisp and accurate as possible, or even being able to help you as an assistant. This phone is amazing and has made my life genuinely pleasant. I would never want to be rid of it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Ai and upgraded ui7 not disappointed.
on July 18, 2025
Posted by: Gwendolyn
[This review was collected as part of a promotion.] I use my phone to play games alot or buy and sell things which I can do with multiple pages open.Which I can just go back and forth through the pages.Also can be on a call and still take care of stuff on a different page.Galaxy AI can make writing easier if need to put a paragraph of answers to questions that need it. Overall am happy cause its fast and efficient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on July 18, 2025
Posted by: PJV305
[This review was collected as part of a promotion.] This phone has everything you need, great camera, bright screen, the note stylus and with the new AI feature this phone is a must have.
Value
5
Written by a customer while visiting Samsung US