Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,807 Reviews)
Open Ratings Snapshot
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
Best phone ever
on July 10, 2025
Posted by: teenangst
[This review was collected as part of a promotion.] I love this phone. Best feature is battery life and new gorilla glass. Every other phone I've had has had scratches on the screen within the first few months. This I've had almost a year and zero scratches.
I've used galaxy Ai for a few picture edits and it's great. Battery lasts all day sometimes 2.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Still doesn't feel outdated
on July 10, 2025
Posted by: Tarar87
[This review was collected as part of a promotion.] Even after the launch of a newer model, my S24 Ultra is still holding up pretty well.
With the recent update and the amazing Galaxy AI features, I couldn't want for anything more and the continued support for coming years makes me believe I can keep the device for a longer period of time.
The recent update to One UI 7 has even increased the performance and battery timing which is more than sufficient.
Camera takes great photos, overall the phone looks fabulous, battery lasts a full day and much more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love them. Gr8 series for samsung
on July 10, 2025
Posted by: Happy2Smile
[This review was collected as part of a promotion.] Would like the up grade to the next phone... haven't had any issues
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
🤩 To the S24 Ultra
on July 10, 2025
Posted by: Destiny312
[This review was collected as part of a promotion.] Galaxy AI is one of the reasons I chose the S24 Ultra. It is super useful in navigating apps and providing useful prompts in searches and note taking.
The camera is amazing and takes beautiful shots for my personal and business lives. The stylus has come in handy when designing flyers.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone ive ever had
on July 10, 2025
Posted by: D3NV113
[This review was collected as part of a promotion.] The phone in general is an overall wonderful phone ive been using it for just under a year and I can tell you now that this is a phone that I will be holding onto for many years to come, as well as upgrading when necessary. I have no complaints at all with the 24 ultra ita a complete phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on July 10, 2025
Posted by: S24ulta
[This review was collected as part of a promotion.] This device represents a significant advancement in mobile technology, offering unparalleled customization options, exceptional resolution, and superior camera capabilities. The display's refresh rate is outstanding, and the integrated AI enhances overall user experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 ultra
on July 10, 2025
Posted by: Bannu123
[This review was collected as part of a promotion.] Best phone ever so far I have been using so many phone . Every phone had an issue after few months but this phone it's been in working condition since from the beginning
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone!
on July 10, 2025
Posted by: Jck1992
[This review was collected as part of a promotion.] The S24 ultra is an amazing phone. It's galacy ai features have come in clutch since the update and I just love how long the battery last and its durability. If I had to give the phone a star review it'd be 5 and same with Samsung as a whole. They've never done me any wrong. Thank you so much for bring us the best phones out there.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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