Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
This phone has EVERYTHING
on July 9, 2025
Posted by: Elizabeth
[This review was collected as part of a promotion.] Ive been a long time Samsung customer and this 24 Ultra has been nothing but amazing. From the camera, to utilizing Galaxy AI, this phone has everything I could possibly need. Even though it has the availability of anything you could want, it's still very user friendly. I bought this phone for both of my parents, my husband, and soon my kiddo too!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Finally Flat Screen - No Hassle w Scrn Protectors
on July 9, 2025
Posted by: Lakshman
[This review was collected as part of a promotion.] I love the S24 Ultra, as it has a flat display. I owned the S23 Ultra and previous generations, and I struggled to find and apply screen protectors with rounded displays. The S24 Ultra is great with its finally flat display, so I can find screen protectors cheap and easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone speed and amazing camera
on July 9, 2025
Posted by: Ereece
[This review was collected as part of a promotion.] The camera is what continues to sell me in the S series over the Z flip series. The speed of the phone and the camera quality beat any phone on the market. I have every one of the s series phone and I will continue to grow with Samsung s series line.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best cellphone that you can ever have.
on July 9, 2025
Posted by: Lizzy26
[This review was collected as part of a promotion.] As a stay-at-home mom, my Galaxy S24 Ultra has truly become an essential part of my everyday life. I use it constantly — from the moment I wake up to the moment I go to sleep. What makes it truly remarkable is Galaxy AI. It's not just a phone; it’s my smart home hub, my planner, and my peace of mind.
With it, I can effortlessly control my home — from adjusting my smart refrigerator, stove, and TV, to checking cameras or managing routines when I’m away. The AI features help me stay organized and efficient, whether I'm planning meals, setting reminders, or translating a recipe on the spot.
When I leave the house, I still feel connected and calm, knowing that everything is in order thanks to the seamless integration with my home devices. The Galaxy S24 Ultra gives me confidence, comfort, and control all in one beautifully designed device.
It’s not just a phone — it’s the smartest member of my household.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a reliable product for my son
on July 9, 2025
Posted by: Tjohnson
[This review was collected as part of a promotion.] My son loves this phone. He loves all special features including the little pen that comes with it and galaxy AI. He uses Galaxy AI for circle-to-search and sketch-to-image. My son says this phone has enough storage for all the games he downloads.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life, fast and reliable.
on July 9, 2025
Posted by: Shubaru
[This review was collected as part of a promotion.] Great for editing, erasing unnecessary object. No problem with gaming also, it's fast doesn't lag, good battery and doesn't heat much unlike the older version of the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 9, 2025
Posted by: TheGreatReaper
[This review was collected as part of a promotion.] The S24 Ultra has been one of the best phones I have owned. The Galaxy AI works flawless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
4 out 5 for my 24 samsumg ultra 1TB
on July 9, 2025
Posted by: vergarakia
[This review was collected as part of a promotion.] Galaxy Ai is a great the phone over all is great the only thing i will change and will make 5 out of 5 for mi is having the ability to add more storage as even the 1Tb is not much to keep all your info in the phone
Value
4
Response from Samsung USBy R&R Team, July 10, 2025
Hello Vergarakia, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra. We understand how important it is to keep all of your important data, and we would love to help you expand the capacity of your device. We have provided a link to the Samsung Support Team if you would like assistance with our digital cloud-based storage expansion options. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US