Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,807 Reviews)
Open Ratings Snapshot
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
4 out of 5
4
Great phone, most of the time
on July 7, 2025
Posted by: Lizzz66
[This review was collected as part of a promotion.] Overall I really like this phone. But it usually has issues for awhile after every software update. This requires multiple restarts over a few days until it seems to be stable again. Also the camera has excellent quality but at time photos are not saved into the gallery. Galaxy AI is proving to be very helpful.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great pdofuct, great features.
on July 7, 2025
Posted by: SixesSon313
[This review was collected as part of a promotion.] Love this phone and love the "GalaxyAI" apps and capabilities.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Purchase smooth and quick
on July 7, 2025
Posted by: Jperez
[This review was collected as part of a promotion.] Best upgrade from s22 ultra i was spectacle about flat screen but i dont mind it anymore is fast and stylus work wonders and great quality and strong signal.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product got great futures
on July 7, 2025
Posted by: Rondon85
[This review was collected as part of a promotion.] generally praised for its powerful performance, excellent display, and impressive camera system, particularly the zoom capabilities. Reviewers also highlight the new AI features as a noteworthy addition, though some question their long-term value
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S24 ultra works well and fast.
on July 7, 2025
Posted by: RoryRottie
[This review was collected as part of a promotion.] Upgrading my S9+ to the S24 Ultra was the best decision yet. The S24 is very fast and intuitive. I used key features such as the stylus for drawing and Galaxy AI to edit photos and more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on July 7, 2025
Posted by: Boricuagirl
[This review was collected as part of a promotion.] Love the Galaxy AI when I want to know something using the AI comes in handy. Love the graphics when playing on it also love how the pictures come out with the improved cameras
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Game Changer In Every Sense!
on July 7, 2025
Posted by: getrjarun
[This review was collected as part of a promotion.] I've used many flagships over the years, but the Galaxy S24 Ultra isn’t just another upgrade, it’s a leap into the future. This phone doesn’t just meet expectations, it redefines them.
Performance: Lightning fast. Whether I'm gaming, multitasking, or editing 4K videos, this beast never lags. The Snapdragon 8 Gen 3 chip handles it all like a dream.
Camera: Mind Blown. The 200MP sensor is not a gimmick, it's magic. Photos are crisp, vibrant, and low light shots are better than my DSLR. Zoom? Insane. Moon shots? Easily done.
Galaxy AI: The smart features are next level. Live Translate, AI editing tools, and Note Assist, it's like having a personal assistant in my pocket. I actually use these features daily.
Battery: All day power even with heavy use. Streaming, navigation, gaming, I’ve never once had battery anxiety with this phone.
Design: Sleek, solid, luxurious. It looks and feels like a premium device, because it is. The titanium finish is pure class.
Whether you’re a content creator, a power user, or just someone who wants the absolute best, the S24 Ultra delivers everything and then some.
This isn’t just a phone, it’s an experience. Samsung absolutely nailed it.
I’m in love with this device. No exaggeration, it’s the best phone I’ve ever owned.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favourite phone
on July 7, 2025
Posted by: Samsoonguser
[This review was collected as part of a promotion.] From watching YouTube videos for all the previous Galaxy flagship series to owning one.
I still remember when I used watch Samsung launch events for s22 s23, and dreaming to own one. Last year was I moved to US for studies and bought this phone as part of education program.
This phone helps me in various ways, like watching my lecture videos, scanning submitting and editing my projects. Using S pen to take brief notes or noting down my task for today, asking bixby to set reminders, add event in calender, and create a personalized timetable for study, assignments and cooking.
Then the camera is just perfect. Perfect shots each time. I love photography but I couldn't invest in a dslr camera but I use the camera on s24 ultra, they are just perfect, i couldn't say anymore.
Then the Galaxy AI for photo editing is just awesome. You can select and remove uncessary background things or just draw one with GALAXY AI just like magic.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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