Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
My "brain"!
on July 7, 2025
Posted by: nurseflo
[This review was collected as part of a promotion.] Fast, long battery life on full charge. Does things I forget about. Galaxy AI is a trip on finding broader information on searches and questions. My last Galaxy was a S3 (which i loved) so what improvements! I stream movies and shows, all day and all night without buffering. Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing AI Features in a Sleek Package
on July 7, 2025
Posted by: Samsungknight12
[This review was collected as part of a promotion.] I’ve been using this device for a while now, and I’m honestly blown away by how useful Galaxy AI has become in my daily routine. The live translation and transcription features work surprisingly well, especially when I'm working or traveling. The battery life is solid even with AI features turned on, and multitasking is smoother than I expected. I also love how intuitive the AI photo editing tools are—clean, easy to use, and fun. Definitely a step up in smart tech. Highly recommended if you're into productivity, creativity, or both.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on July 7, 2025
Posted by: Samsung4u
[This review was collected as part of a promotion.] Great phone with everything I need. Has been running with no issues for a year now. Battery life is still maintaining, service availability is outstanding(TMo) and still gets plenty of updates.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on July 7, 2025
Posted by: Shedas22
[This review was collected as part of a promotion.] I love my S24 Ultra, the camera is amazing, the AI feature is so convenient and the phone is beautiful!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery dies quickly
on July 7, 2025
Posted by: Pabloj
[This review was collected as part of a promotion.] I use it for gaming and it does quickly compared to other phones I've used. Please improve battery performance.
Value
3
Response from Samsung USBy R&R Team, July 8, 2025
Hi there Pabloj, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S24 Ultra with us. We are happy to hear that you are enjoying your gaming on your device. We have provided links to resources to help you maximize the battery life of your device for your prolonged usage and enjoyment. We have also shared a link to the Samsung Support Team if you ever believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Samsung Community
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra is an incredible phone
on July 7, 2025
Posted by: Dnysus
[This review was collected as part of a promotion.] I was so excited and interested for all the Galaxy AI features to come out with this phone. All the features for call translation, text translation, photo editing and call transcription make this phone a power house. The S pen makes it perfect for when I have to sign things and send them to someone, being able to plug the phone into a monitor and use Dex to have a desktop experience makes it great when traveling. Long battery life means I don't have to stress and worry about running out when I have a long day away from a charger. The camera system on this phone is great too, everytime I go out with people they want me to take the photos because they look so good and same with videos they look so sharp. The S24 ultra has not disappointed me at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've ever used
on July 7, 2025
Posted by: joon16244
[This review was collected as part of a promotion.] The Galaxy S24 Ultra is, in my opinion, the most well-balanced phone in every aspect.
Camera: Absolutely outstanding. I recently went to a concert with some friends—everyone else had phones from different brands, but I had the Galaxy Ultra. After the show, we all compared our photos and videos, and everyone agreed the Ultra delivered the best quality by far. I was blown away by how clear and vibrant everything looked, even in low light. I couldn’t be happier with the results.
Performance: I’ve used phones from various brands and multiple models within Samsung as well, and the S24 Ultra’s performance has been incredibly satisfying. No lag, no glitches—it’s been smooth all the way. I'm not a heavy mobile gamer, but for the occasional games I do play, it handles everything effortlessly.
AI Features: I’ve been genuinely impressed by the Galaxy AI tools. Sometimes I catch myself thinking, “Wait, it can do that?” I use the built-in AI to summarize articles and information without needing GPT or any third-party apps. It’s fast and accurate. Also, the AI photo editing—like removing unwanted objects—is shockingly seamless. It really feels like magic.
Beyond what I’ve mentioned, I’ve been happy with so many other small things that add up to a great experience. Honestly, I usually switch phones pretty often, so the fact that I’ve stuck with this one for so long says a lot. I'm truly impressed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product in all Aspects
on July 7, 2025
Posted by: FPJGALAXY
[This review was collected as part of a promotion.] In late 2019 with the S10 Plus I started loving Samsung, I heard of Samsung before, at the beginning I didn't like it because of peers, but when I bought my first galaxy I was surprised by the innovation of the moment, I was fascinated. When I got the S24 Ultra I was more satisfied about the device becuase it was balance in everything, from basics like camera, battery, statics, to the technical parts like ram, software, and refresh rate. I definitely loved it.
Value
5
Written by a customer while visiting Samsung US