Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Galaxy AI Takes This Phone to the Next Level
on July 4, 2025
Posted by: In2theGalaxy
[This review was collected as part of a promotion.] I’ve been using this Galaxy phone daily for both work and entertainment, and I’m very impressed with how it performs. The Galaxy AI features have made a real difference — I use them to summarize emails quickly, translate messages on the go, and even edit photos more easily. The large, vibrant display is perfect for streaming movies and sports, and the sound quality is clear and loud enough that I don’t always need headphones. I also use the phone for gaming, and it handles graphics smoothly without lag. Battery life is excellent and easily lasts through my workday and evening streaming. The design feels premium, and the phone is lightweight but sturdy. Overall, the combination of Galaxy AI and powerful hardware really helps me stay productive and entertained throughout the day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overheating
on July 4, 2025
Posted by: M4ri4n4018
[This review was collected as part of a promotion.] I like the phone but I think it can still improve, I love de features of the gemini AI which is very useful anytime I want to translate something or find something I saw in the web or social media. I play video games very often in the phone, I'd say almost all the week during 2 hours and I've noticed it doesn't overheat which is really good since the game I play needs a really good processor.
The phone does present overheating sometimes when I restart it or when I'm exposing it to high temperatures which is normal since it doesn't last more than 5 minutes but I've noticed that every time I try to use the camera when the phone is overheated, the quality and the details of the image are really low, other than that is a very good resolution in the pictures and is always really detailed.
The phone does present overheating sometimes when I restart it or when I'm exposing it to high temperatures which is normal since it doesn't last more than 5 minutes but I've noticed that every time I try to use the camera when the phone is overheated, the quality and the details of the image are really low, other than that is a very good resolution in the pictures and is always really detailed.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My phone has many great features!
on July 4, 2025
Posted by: Love2havefun
[This review was collected as part of a promotion.] I couldn't be happier with my phone. Starting with the AI access, this phone has changed my use completely. The many features I have make my life and use much easier. Keeping track of my meetings, appointments and events is just one of the many features that I use everyday. The applications I am able to use are amazing. My camera is one of the features I love the most. I am able to capture and share all my memories in a speedy time! This phone has many capabilities that can apply dirrently to each person, but I would recommend it in a heart but!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and furious
on July 4, 2025
Posted by: MichaelZ
[This review was collected as part of a promotion.] Performance-wise, the Snapdragon 8 Gen 3 chip handles everything effortlessly. Whether it’s multitasking, gaming, or editing photos, the S24 Ultra stays fast and cool. Battery life is impressive too — easily lasting a full day with heavy use.
The camera system is phenomenal. The 200MP main sensor captures unbelievable detail, and the improved zoom lenses deliver sharp, vibrant shots even from far away. Night mode is vastly improved too — low-light photos look natural and noise-free.
One of the standout features for me is Galaxy AI. From real-time translation to advanced photo editing suggestions, it genuinely boosts productivity and creativity
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ultra !
on July 4, 2025
Posted by: SamsungRoxx
[This review was collected as part of a promotion.] Great phone, I use it for work, streaming movies, playing games, social media it does it all effortlessly and fast, not heavy at all and the camera is phenomenal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phones features.
on July 4, 2025
Posted by: Bdon99
[This review was collected as part of a promotion.] The Galaxy AI capabilities are fantastic and seemless. I've used it over 100 times to identify flowers, products or even do live translations while traveling abroad. Love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on July 4, 2025
Posted by: Beautifulgirl
[This review was collected as part of a promotion.] I love my phone and I love how it takes pictures at night
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Really good device
on July 4, 2025
Posted by: Marmalade
[This review was collected as part of a promotion.] The Galaxy AI phone offers impressive capabilities, particularly in its camera performance. This device effectively meets user needs, providing a suite of outstanding features. Its multitasking capabilities are beneficial for both professional and recreational activities. The text enhancement function is a frequently utilized feature. A potential area for improvement is the battery life degradation observed after approximately one year of use.
Value
4
Written by a customer while visiting Samsung US