Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Perfect for everyone
on July 3, 2025
Posted by: JotaTe88
[This review was collected as part of a promotion.] The camera is excellent, smooth video details, photos in the night is a maraville
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones I have ever had!
on July 3, 2025
Posted by: Nicalakers89
[This review was collected as part of a promotion.] I love this phone! I literally do everything on it now, play games ,listen to music pay bills, browse internet, watch videos and TV shows, I use it to control my TV, my home, my car, everything can be done from this single device! I couldn't ask for a better phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful camera, smart features,with a smooth pen.
on July 3, 2025
Posted by: TechSavvyJes
[This review was collected as part of a promotion.] The Galaxy S24 Ultra has completely changed the way I use my phone day to day. As someone who relies on their phone for everything from taking care of work tasks on the go to capturing everyday moments, the S24 Ultra delivers on every front.
First off, the camera is absolutely stunning. Whether I'm snapping crisp shots in bright daylight or taking low-light photos at night, this camera pulls through every time. The zoom capabilities are next level and the detail it captures is better than many dedicated cameras I’ve used. I've even started using it to document my creative work and daily life, something I never did this consistently before.
The S Pen is hands down one of my favorite features. I use it to jot down notes, annotate screenshots, and even edit photos. It makes me feel like I’m carrying a mini productivity powerhouse in my pocket. Whether I'm brainstorming or just doodling to relax, it makes the experience so much more intuitive.
Galaxy AI has also surprised me in the best way. The smart suggestions, real time translation features, and photo editing tools powered by AI have genuinely saved me time and made tasks smoother. It's clear that AI is more than a gimmick here. It's useful and thoughtfully integrated.
Overall, this phone isn’t just a device. It’s part of how I get through my day. Samsung really outdid themselves with this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Android Auto fails, bag battery life
on July 3, 2025
Posted by: Thissucks
[This review was collected as part of a promotion.] Android Auto glitched everyone you put out in and resets constantly.b the he after drains ridiculous day and sits take forever to l or at. I've tried ticket shooting twice to no avail.
Value
1
Response from Samsung USBy R&R Team, July 3, 2025
Hello there, thank you for sharing your experience of your Samsung Galaxy S24 Ultra with us. We know how important the hands free use of your device is with your car for your safety. We have provided a link to an article to help you connect your phone to car. We have also shared a link directly to the Samsung Support Team to offer assistance with any frustrations you are experiencing. We appreciate you being a Samsung customer. -Elizabeth
Connect your Galaxy phone to a car
https://www.samsung.com/us/support/answer/ANS00048972/
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Written by a customer while visiting Samsung US
Customer Rating
4
S24 ULTRA review
on July 3, 2025
Posted by: JWalk92
[This review was collected as part of a promotion.] All right so we're going to give 100% honest review about the s24 ultra and what I think about it. I do think that it is a good device it'll do just about anything you could possibly think of wanting to do and then even more so it pretty much meets or exceeds let's say the average person's expectations and then there's your weirdos like me because if I had to say where I think it could be better would be having some way for it to be cooled quicker or during when you're using it for streaming or gaming or anything like that where it's going to use a lot of battery or it's going to run hotter because you're using it in those situations but I would say overall it's pretty great the only thing I guess I would say maybe I just haven't noticed it but since the s22 ultra, I haven't noticed a lot of difference so I feel like we've gotten the same phone three times in a row and so I've been very hesitant to upgrade to the s25 ultra which I want to do but I don't really see the point if I'm already using the s24 ultra and there's nothing really new about it that's the only thing I would say but I don't really have anything bad to say about it I guess maybe where I think it could be better would be the Galaxy AI system, the AI operating system or whatever I feel like there are better AI systems out there and I feel like Samsung should pour more $ into the R&D of that department but other than that I think it's good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE MY PHONE
on July 3, 2025
Posted by: SisterMaria
[This review was collected as part of a promotion.] Love my phone, great camera and I can do everything on the go. Since AI Gemini it's even better and easier to use. I'm still getting used to it but as a disabled person I'm sure it will be helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Similar to the previous generation
on July 3, 2025
Posted by: Mochomo
[This review was collected as part of a promotion.] There are few new features compared to the previous generation. It has some new features, but if I had to choose between the Note 20 Ultra and this device, I'd choose the Note
Value
3
Response from Samsung USBy R&R Team, August 7, 2025
Hi there Mochomo, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We are happy to hear that you have discovered new features on your device. Your feedback is invaluable to us in our mission for innovation, and we hope you'll reach out to us again in the future any time with features you would like to see in your next device, or any feedback you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Swiss-Army knife of phones
on July 3, 2025
Posted by: RoyReviews
[This review was collected as part of a promotion.] I have been through MANY MANY devices in my time however, none have hit every category confidently like Samsungs flagship S Ultra series. More recent additions to OneUI and the integration of Galaxy AI has made using the device for its powerhouse features extremely easy. It's no secret the device has a remarkable camera and the editing suite offered through the Galaxy AI tools helps a novice, such as myself, feel more confident in capturing and reliving those candid life events. General quality-of-life changes like generative wallpaper helps attain a more personal feel, which is a HUGE factor for me when selecting a device as a daily driver. Translate options in the AI suite also streamline an otherwise frustrating process.
There are features that returning Galaxy users may take for granted, however the screen quality can NOT be understated.. IT LOOKS INCREDIBLE. It compliments the things I truly care about, like the astounding camera system on the phone. Battery life on this device is nothing short of amazing and surpasses all expectations you'd typically get on a competitors device.
All-in-all this device gives something that is well-refined and tried, true and tested through many generations of devices. There's something out there for every customer looking to get into their next device, and executed to a pristine quality.
Value
5
Written by a customer while visiting Samsung US