Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,807 Reviews)
Open Ratings Snapshot
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
All encompassing...
on July 2, 2025
Posted by: LoneTarget27
[This review was collected as part of a promotion.] From the camera(s), to the s-pen...
From the titanium body, to Galaxy AI...
I absolutely love my S24 Ultra! It's intuitive when using in every aspect. It is durable and holds up better than any other brand I've ever owned. It is my personal assistant at work and in everyday life. I can write a book on how much I love my phone. To me, everything Samsung does to make the experience had while using a Samsung device is pure joy delivered through elegance.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Elevate Your Everyday!
on July 2, 2025
Posted by: Heyzeus
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Galaxy S24 Ultra, and it has truly transformed my daily routine! This device is not just a smartphone; it’s a powerful tool that enhances every aspect of my life.
One of the standout features is its incredible AI capabilities. The camera, equipped with advanced AI, captures stunning photos in any lighting condition. Whether I’m taking pictures of my kids during sports events or snapping shots of nature on hikes, the results are always impressive. The AI also helps with editing, making it easy to enhance my photos with just a few taps.
I use my Galaxy S24 Ultra for streaming movies and shows, and the display is absolutely breathtaking. The vibrant colors and sharp resolution make every viewing experience enjoyable. Gaming is another area where this phone excels; the performance is smooth, and the graphics are stunning, thanks to the powerful hardware and AI optimizations.
In my work life, the Galaxy S24 Ultra keeps me organized and efficient. The AI-driven features help manage my tasks and reminders seamlessly, allowing me to focus on what matters most.
Overall, the Samsung Galaxy S24 Ultra is a game-changer. It integrates AI technology in a way that enhances my daily activities, from work to play. I highly recommend it to anyone looking for a top-tier smartphone that truly delivers!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best flagship phone out
on July 2, 2025
Posted by: HKastell32702
[This review was collected as part of a promotion.] I use mys24 ultra to manage my entire social life and my work life. Things have became even more easy and streamlined now in my life since the addition, the Galaxy AI features which helped me organize greatly. I have also been able to get a handle on my budget, and it switches. So seamlessly between apps, all in all an eleven out of ten.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is an amazing phone.
on July 2, 2025
Posted by: REAPER
[This review was collected as part of a promotion.] This one device covers my entire office full of equipment. I type, text, call, bank, and so much more flawlessly on one device now. It's taking me some time to get used to Galaxy AI but as I learn more about it my productivity is getting even better. The only thing I wish was more secure on this phone is the stylus. It should have some sort of secure cover as I keep finding it popped up for removal. The 100x space zoom camera gets used all the time. Hopefully they keep making that even better like maybe a 200x. Nigh vision is so cool with the ability to take pictures after dark and have them come out like it's not as dark as we thought.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone I've had so far.
on July 2, 2025
Posted by: Klingon5
[This review was collected as part of a promotion.] I love the big screen and the A.I. features, but the camera is unbelievably good.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
User friendly
on July 2, 2025
Posted by: Kfriendly
[This review was collected as part of a promotion.] It is a pleasure to use this phone. The simple design allows for easy navigation through various applications. The clear display makes it comfortable to read messages and view media. Furthermore, the long-lasting battery ensures it can be used throughout the day. Overall, this phone provides a seamless and delightful experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Technically advanced devices makes life easier.
on July 2, 2025
Posted by: durnyank
[This review was collected as part of a promotion.] Galaxy AI is spectacular at photo correction to create the perfect photo. I use my S24U daily for work, home, play, and everything in-between. Interface with productivity apps is flawless and allows me to maximize efficiency in my work life. The camera offers phenomenal photos and videos for my home and personal life so that I can be assured I can capture moments and make memories I can revisit and pass down to my family. It also takes surprisingly good photos underwater. Galaxy AI also makes setting up reminders and tasks with very little effort. I can set reminders for bills, events, meetings, and anything else my busy life entails. I could not be happier with this device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE LOVE LOVE
on July 2, 2025
Posted by: Bamagyrl
[This review was collected as part of a promotion.] I had my phone for a year and absolutely loved it. The features especially the camera were amazing. Sadly, I upgraded. But I got the 25 Ultra and absolutely love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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