Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Durability
on July 1, 2025
Posted by: BallIsLif3
[This review was collected as part of a promotion.] This has to be the most durable cellphone that I have ever had. I can't lie I've dropped my phone more times then I care to count. For me to not have a case or outter box to protect my phone, my phone shows me how strong and durable the phone is and that it can stand up to being dropped on the concrete. I will continue to be a loyal samsung customer as long as possible. Also with the New AI wave going on samsung to me is changing the game.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S Pen and Camera
on July 1, 2025
Posted by: SanfordPuppy
[This review was collected as part of a promotion.] I love the use of the S Pen and how it can be stored in the phone. I love how I can use it to control things like my camera and pause and play videos. I also love the quality of the camera and how much I can zoom in on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone, Great Features
on July 1, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy S24 Ultra has become my everyday sidekick. The built-in S Pen is a game changer—I use it constantly in class for note-taking, and it feels natural, almost like writing on paper. It’s fast, accurate, and super convenient to just pop out and start writing.
What really makes my day smoother is Galaxy AI and the Google AI tools. I use them to manage my schedule, get quick answers, and summarize info on the fly. Whether I’m planning my week or stuck on something in class, it saves me time and brainpower.
The phone itself is blazing fast. Switching between apps—like going from my notes to Chrome to messaging—is instant. The interface is clean, smooth, and doesn’t get in my way. I never feel like I’m waiting on it to catch up.
Battery lasts all day, even with heavy use, and the screen is beautiful whether I’m studying outside or winding down with videos at night.
If you're juggling school, work, and life, the Galaxy S24 Ultra isn’t just powerful—it actually helps you stay on top of things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone overall
on July 1, 2025
Posted by: Day2dayfav
[This review was collected as part of a promotion.] The best phone as always that excels in every category. Whether it is camera or the software or the hardware components of the phone. Every piece in this phone feels top notch and premium. Samsung is the brand that I have my utmost trust towards. I have already been using Samsung products for 12 consecutive years and will be using it forever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A smartphone smarter than people
on July 1, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Am impressed all day with the galaxy AI that make my life easier , improved my game experience and made my dreams come true everyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Productivity and media unsurpassed
on July 1, 2025
Posted by: MikeAz
[This review was collected as part of a promotion.] I have been using notes since the 3 and this is my 3rd ultra.
I have never had to slow down or worry about a computer for anything I want to do. Using office, photo/video editing, watching all the media I can think of a long with staying in contact almost everywhere. Add in the new AI and there is no stopping what needs to be done professionally or for fun.
I've looked at other brands and they are just phones compared to samsung. I'm in the ecosystem and work seemlessly between ultra, laptop and tablet.
Looking forward to what is next
I have never had to slow down or worry about a computer for anything I want to do. Using office, photo/video editing, watching all the media I can think of a long with staying in contact almost everywhere. Add in the new AI and there is no stopping what needs to be done professionally or for fun.
I've looked at other brands and they are just phones compared to samsung. I'm in the ecosystem and work seemlessly between ultra, laptop and tablet.
Looking forward to what is next
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality
on July 1, 2025
Posted by: JoeCfromTennessee
[This review was collected as part of a promotion.] This samsung galaxy device has so many high end features I can't even use them all. For the price I paid I think its a great deal and will last me several years. Memory storage is expansive so I have no worries when I download or install a new app.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This Phone was almost the best phone of 2024
on July 1, 2025
Posted by: LuffydPhoneman
[This review was collected as part of a promotion.] This phone was almost flawless. The software and display were top notch, as well as the battery and design of the phone. The only thing that was lacking in this phone was the Camera. Mainly due to old sensors and cameras software algorithm. A Camera on a phone should be the best tool you have on you at all times. This camera struggled with any moving objects, also struggled with color and keeping it consistent between lenses. Everything else about the cameras were phonomenal.
Galaxy AI was also fun to use and implemented very well. My favorite feautures were circle to search, camera editor, and writing assist.
As far as other improvements go this phone could use a slightly bigger battery and faster charging speeds.
Galaxy AI was also fun to use and implemented very well. My favorite feautures were circle to search, camera editor, and writing assist.
As far as other improvements go this phone could use a slightly bigger battery and faster charging speeds.
Value
4
Written by a customer while visiting Samsung US