Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
S24 Ultra
on June 30, 2025
Posted by: Lordemufasa
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is hands-down one of the best smartphones of 2024. It delivers a powerhouse experience in every category—from performance and display to camera and AI features. The design is sleek and premium, with a durable titanium frame and Gorilla Glass Armor that gives it a solid, high-end feel without the added weight.
The 6.8” QHD+ AMOLED display is stunningly bright and crisp, offering vivid colors and silky-smooth scrolling thanks to the 120Hz refresh rate. Whether you’re gaming, streaming, or multitasking, everything feels fast and fluid thanks to the Snapdragon 8 Gen 3 chip and 12GB RAM.
The camera system is a real highlight: the 200MP main sensor captures incredible detail, while the 5x optical zoom delivers sharp telephoto shots without sacrificing quality. Samsung’s AI-powered photo editing tools and real-time translation features are actually useful—not just gimmicks.
Battery life is solid, easily lasting a full day with heavy use. The S Pen remains a unique productivity tool, especially for those who like note-taking or creative work on the go.
Overall, the Galaxy S24 Ultra isn’t just a phone—it’s a productivity and creativity beast in your pocket. It’s expensive, yes, but it delivers exceptional value for power users, creators, and tech enthusiasts alike.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just a great all around phone!
on June 30, 2025
Posted by: Paytonzfamez
[This review was collected as part of a promotion.] First off, I thought the galaxy ai features would be a one trick pony kind of deal, but I've got to say I use them pretty often and they have been really helpful and cool. I take notes alot for work and just scribble things down. The Ai features in the notes app can organize and stylize all my notes with just a push of a button! Touching up photos has been super easy aswell, just to give your photo a bit more polishing and they look good!
The screen is one of the best out there atm. Super bright during the day, smooth refresh rate, vivid colors, and very dim at night which I like before bed. S pen is something I don't use often, but when I do I'm so happy to have it. It just works. This thing is also just built like a brick, super solid without being super heavy.
The battery has to be one of the best features in all honesty. I can go 2 days without charging it with multiple hours of use. And the super fast charging has been a game changer!
I genuinely cannot think of a single complaint and will keep this phone for a long while considering it should get like 6 or 7 years of updates.
The screen is one of the best out there atm. Super bright during the day, smooth refresh rate, vivid colors, and very dim at night which I like before bed. S pen is something I don't use often, but when I do I'm so happy to have it. It just works. This thing is also just built like a brick, super solid without being super heavy.
The battery has to be one of the best features in all honesty. I can go 2 days without charging it with multiple hours of use. And the super fast charging has been a game changer!
I genuinely cannot think of a single complaint and will keep this phone for a long while considering it should get like 6 or 7 years of updates.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on June 30, 2025
Posted by: BranB25
[This review was collected as part of a promotion.] Love my phone. Always loved the note. Glad the features are continued in the ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A problem free phone.
on June 30, 2025
Posted by: t1d1979
[This review was collected as part of a promotion.] Ive had no problems with my s24 ultra. The 5g service from my provider unleashes the phones full potential. From daily driving routines, to checking out my CCTV cameras at home, to disarming my home alarm system, to opening my garage, to requesting rides, to paying bills, to listening to music, to working with my Oral B toothbrush app, to remote printing, to interating an insurance driving app this phone can handle it ALL. Speed is phenomenal. Sound quality is superb. So many options for customizing about anything and everything. Ive never once reached out to Samsung for any problems with this phone as I haven't had any. I feel confident with Samsung wallet and Google wallet security on this phone. Great durability with a screen protector and higher quality phone case. Ability to integrate your daily personal and work calendar is enjoyed. Ability to work with anything Google related. Hoping it last me for many years to come. Im not up to date with using AI. The phones ability to use Galaxy AI is fully at the user's hands. I would clearly buy the same model, ultra, should I ever need a replacement. Thanks for an awesome product Samsung!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra makes my mobile business work
on June 30, 2025
Posted by: SemiOttermatic
[This review was collected as part of a promotion.] This phone has crisp, vivid graphics, a snappy processor, plenty of memory, and a secure, easy to use operating system. Tons of thoughtful convenience features and all day battery life makes it a great alternative to using a laptop PC or tablet for most tasks in my business as an IT field technician. The integrated s-pen allows me to fill out work orders and collect customer signatures on site, making my business paperless.
The pressure and tilt sensitivity of the s pen allows me to whip out the S24 ultra for quick sketches in my hobby as a portrait artist. The Galaxy AI features allow me to quickly turn scribbles into useful illustrations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 30, 2025
Posted by: Nique87
[This review was collected as part of a promotion.] I love my S24 ultra!! The features are great and gives me the opportunity to use my phone for multiple purposes. I use it for work, school, and entertainment. The AI feature is new for me but I am learning how to use it!! I wouldn't get any other phone than a Samsung Galaxy. All the different capabilities it has makes it the perfect phone, and it's durable as well. I recommend Samsung phones to everyone!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is obviously the absolute best
on June 30, 2025
Posted by: SweetSugarRay
[This review was collected as part of a promotion.] This device has been great for making digital graphics designs and art! The AI features are so helpful day to day, I use the "circle" feature constantly to identify plants, animals, find items that I want to shop for, look up words, literally EVERYTHING! The swipe feature for texting has been and always will be a staple and favorite feature. Split screen helps me multi-task. I just love this phone, its been my favorite.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Year Later – Still Impressed by AI Features
on June 30, 2025
Posted by: Tomholu
[This review was collected as part of a promotion.] After using the Samsung S24 Ultra for over a year, I can confidently say it's still one of the best devices I’ve owned. What stands out most for me are the AI-powered features. I often write in English, and the built-in AI text correction has been a huge help—it catches grammar and spelling mistakes instantly and makes my writing feel more polished and professional.
Another feature I use almost daily is the AI object eraser in the photo editor. It’s incredibly accurate at removing unwanted objects from pictures, whether it's people in the background or small distractions. It makes my photos look clean and professional with just a few taps.
Even after a year, the performance remains smooth, and the battery life is still solid. The display is as beautiful as ever, and the camera continues to impress.
Overall, the S24 Ultra has aged very well and the AI tools have become an essential part of my workflow and creativity.
Value
5
Written by a customer while visiting Samsung US