Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Great size and features
on June 30, 2025
Posted by: GalaxySlover
[This review was collected as part of a promotion.] Best phone I've ever had. I have always been a big fan of the S series. But this bone has been the best so far. It's worth the price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product gets the work done.
on June 30, 2025
Posted by: NSP0G0g0g0
[This review was collected as part of a promotion.] Best features i'd say is the galaxy Ai, circle to search, copy etc as it is very much efficient, saves alot of time.
Gaming is ok however heats up within 6 -8 mins comparing the price and specs it heats up pretty fast.
Its doesn't lag, so far so this is a great deal.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung Phone So Far
on June 30, 2025
Posted by: MrsKennedy41325
[This review was collected as part of a promotion.] This phone is magnificent! I bought the S24 ultra in February 2024. I got the 256GB storage space, my only regret is I didn't buy the 512GB. I store so many things and I have downloaded so many apps I'm running out of space but I don't want to give up my phone for a new one because its so wonderful. I always do all updates because with every update the phone just gets better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone i have ever used.
on June 30, 2025
Posted by: Annettj
[This review was collected as part of a promotion.] This phone always seems to amaze me with all the new features that are enhanced by the Ai implementations. Also love the wonderful screen and battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra A++
on June 30, 2025
Posted by: LordBigJ503
[This review was collected as part of a promotion.] Having the pen makes it easier to fill out documents or draw or play a varof games. Galaxy AI is better than any previous assistant. You can talk to it, ask it questions and useful info. It can look stuff up for you fast and help you remember important dates or info. I have been using it for 2 years now and still dont think I'm experienced all it can do. The camera is unmatched by any other phone. The night mode and various features you can do to photos and videos is awesome. I cant take pictures while moving or pictures of moving objects and the photos are clean like everything was sitting still. The battery life is nothing like I've ever seen and it charges lightning fast. It would take me days to list everying this phone can do but overall it's the best phone out in my opinion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful
on June 30, 2025
Posted by: Navysito
[This review was collected as part of a promotion.] Galaxy AI..
I usually used my phone for everything, gaming, videocalls is my hole life.
I usually used my phone for everything, gaming, videocalls is my hole life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Batteri overheating while charging.
on June 30, 2025
Posted by: Eddginlop
[This review was collected as part of a promotion.] Battery overheating while charging. I ask for a orange and is salmon.it Is a great phone but two heavy
Value
3
Response from Samsung USBy R&R Team, July 3, 2025
Hi there Eddginlop, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We understand how important the temperature of your device is to you, and we have provided a link to a troubleshooting guide to help you resolve this matter with the temperature. We have also provided a link to the Samsung Support Team to offer assistance if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Mini hand held computer
on June 30, 2025
Posted by: Mini2Me
[This review was collected as part of a promotion.] When I first heard that the note and Galaxy was joining into one I couldn't wait to see it. When I got the chance to upgrade and saw the wonderful features and how great the Galaxy AI is I was hooked. I love my mini hand held computer. I can do everything on my phone. I love how clear the camera is and the videos are. When I recorded my granddaughter running and put it on running the video was clear and steady. I like how galaxy AI help with text messages when you dont know how to put your words in your sentences correctly. I like all the memories and space my phone have. I can do everything on my phone that I can do on my computer except print out documents.
Value
5
Written by a customer while visiting Samsung US