Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,807 Reviews)
Open Ratings Snapshot
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
The product make my work and life easy
on June 30, 2025
Posted by: Mustoo
[This review was collected as part of a promotion.] I use my phone usually for work which and the best thing GalaxyAI helps me with schedule and work. The phone and Galaxy AI the best ever
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Smooth Working Phone
on June 30, 2025
Posted by: Lunalover
[This review was collected as part of a promotion.] I'm glad I chose the S24 Ultra. This thing had a super powerful camera and smooth operating system. Galaxy AI has lots of features that are handy and easy to use. I love this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great camera and AI features.
on June 30, 2025
Posted by: Alexsisay1
[This review was collected as part of a promotion.] The device boasts a stunning display that brings every image to life. The camera is truly exceptional, capturing vivid photos with remarkable detail. Galaxy AI features seamlessly enhance the user experience, especially through the AI edit options. Overall, this phone is a fantastic piece of technology and offers a lot.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing All Around
on June 30, 2025
Posted by: Schmups
[This review was collected as part of a promotion.] I use this device for everything, from music and videos, to notes and emails for work. Galaxy AI really helps when it comes to bringing ideas to life. Great camera as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just what I need.
on June 30, 2025
Posted by: Judasca
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra represents the pinnacle of Samsung’s smartphone engineering, combining premium hardware, advanced AI features, and productivity tools into a single device. As the spiritual successor to the Galaxy Note series, the S24 Ultra integrates the S Pen and a suite of professional-grade features, making it one of the most capable smartphones available in 2024.
Design and Build Quality
The Galaxy S24 Ultra introduces a refined design with a titanium frame, replacing the aluminum used in previous models. This change enhances durability while maintaining a premium aesthetic. The device features a flat 6.8-inch display, a departure from the curved edges of its predecessors, which improves usability with the S Pen and reduces accidental touches. The back panel is protected by Gorilla Glass Armor, offering increased resistance to scratches and drops. Despite the use of titanium, the phone remains relatively heavy at 232 grams, but the weight distribution is well-balanced.
Display
Samsung continues to lead in display technology, and the S24 Ultra is no exception. The 6.8-inch Dynamic AMOLED 2X panel offers a resolution of 1440 x 3120 pixels, a 120Hz adaptive refresh rate, and a peak brightness of 2600 nits. The result is a vibrant, sharp, and fluid viewing experience, whether browsing, gaming, or watching HDR content. The flat design also enhances stylus precision, making it ideal for note-taking and creative tasks.
Performance
Under the hood, the Galaxy
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 30, 2025
Posted by: BNW123
[This review was collected as part of a promotion.] I am very happy with this phone! I would definitely recommend it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best phone..
on June 30, 2025
Posted by: Pandes
[This review was collected as part of a promotion.] I appreciate the recent updates, though I have encountered a few that could be improved from a user-friendliness perspective. Specifically, within my contacts, my favorite contacts have been moved under the "Recently Added" section. I am curious as to why the "Recently Added" list is prioritized at the top of my contact list. Additionally, I found the swipe-down gesture from the top-right corner, which opens the settings, to be less than ideal. Some of us with smaller hands still prefer larger phones, and this update makes it challenging to access notifications. I find myself having to adjust my grip to prevent dropping the phone while trying to reach the middle of the screen with my thumb to view notifications. I have been a loyal Samsung user for the past 10 to 12 years, and I would greatly appreciate it if future updates were easier to navigate. Otherwise, I am very satisfied with Samsung; everything else is excellent, and I have no other complaints.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on June 30, 2025
Posted by: 1985ope
[This review was collected as part of a promotion.] Probably the best phone ive had so far. Always been reliable and haven't had no problems at all. Galaxy AI is pretty interesting and I use it quite a bit asking all kinds of questions, amazing how it can find the information I need so fast.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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