Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
It takes really nice pictures! It have good sound
on June 30, 2025
Posted by: Adrimarie
[This review was collected as part of a promotion.] It's really nice! It takes good quality of pictures also have good sound quality. I love the phone size its very comfy and its not heavy at all. I like every actualization they do. I love my phone and I always gonna love samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
W Products
on June 30, 2025
Posted by: Nmfm365
[This review was collected as part of a promotion.] Amazing phone have had it since it came out have had zero issues with the device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE SAMSUNG
on June 30, 2025
Posted by: SamsungGurlie
[This review was collected as part of a promotion.] Never had an issue with any Samsung device I've had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on June 30, 2025
Posted by: TK72394
[This review was collected as part of a promotion.] AI IS AWESOME AND CANT SAY ENOUGH ABOUT BATTERY LIFE LADT ME ALMOST 2 DAYS AFTER RECHARGE ALSO LIKE SO YOU CAN HIDE APPS OR LOCK THEM WITH OUT ANYBODY TRYING TO SNOOP THRU UR PHONE
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product, everyday use
on June 30, 2025
Posted by: Galaxyuserjlt
[This review was collected as part of a promotion.] My galaxy goes everywhere with me. I use it for daily and work like too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 24S Ultra
on June 30, 2025
Posted by: JasOn1
[This review was collected as part of a promotion.] Very fast processor. Excellent storage and battery. Ai features are phenomenal and stylis pen is the cherry on top
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy s24 ultra review
on June 30, 2025
Posted by: Ckeith
[This review was collected as part of a promotion.] Honestly I love this phone the price tag is a little high
but for the most part the durability on the device is amazing
, the back glass prices that cover the camera lens' could be a little bit better my main camera lens broke and is now missing completely, how it happened I have no clue I took it out of my pocket and noticed it was broken , not just cracked but a peace of the glass what just gone from the side to the middle of lens so I had to take the remaining fragments off to that it would trap dirt, lint ,etc
This device has alot of features like DEX and multi device controls witch is awesome
However it only wants to pair other galaxy devices for this feature and I can not get DEX to connect wirelessly so it gives you the option on a wired connection with HDMI .... no clue how to connect my phone to an HDMI cable to connect to monitor, they probably make a conversion peace but I have yet to find or hear of one
The body of the phone is sleek and squar , how good size screen and fits in most of my pants pockets with ease but unless you have a pop socket ,it's hard to handle without two hands other wise it slides thru ur hand even when using one hand mode on key board , also makes it hard to prop up when in the "land scape" position unless you have a pop socket or case that has a kickstand type thing on the back ,
Sound and volume ... absolutely amazing clear loud crisp sound exelant
Digital quality photo video games movies = fantastic
but for the most part the durability on the device is amazing
, the back glass prices that cover the camera lens' could be a little bit better my main camera lens broke and is now missing completely, how it happened I have no clue I took it out of my pocket and noticed it was broken , not just cracked but a peace of the glass what just gone from the side to the middle of lens so I had to take the remaining fragments off to that it would trap dirt, lint ,etc
This device has alot of features like DEX and multi device controls witch is awesome
However it only wants to pair other galaxy devices for this feature and I can not get DEX to connect wirelessly so it gives you the option on a wired connection with HDMI .... no clue how to connect my phone to an HDMI cable to connect to monitor, they probably make a conversion peace but I have yet to find or hear of one
The body of the phone is sleek and squar , how good size screen and fits in most of my pants pockets with ease but unless you have a pop socket ,it's hard to handle without two hands other wise it slides thru ur hand even when using one hand mode on key board , also makes it hard to prop up when in the "land scape" position unless you have a pop socket or case that has a kickstand type thing on the back ,
Sound and volume ... absolutely amazing clear loud crisp sound exelant
Digital quality photo video games movies = fantastic
Value
3
Response from Samsung USBy R&R Team, July 2, 2025
Hey there Ckeith, we appreciate you taking time out of your day to share your feedback on your Samsung Galaxy S24 Ultra. We are happy tohear how much you love your phone, and are finding it such a great value for your needs. We do recommend protective cases on all devices to help you with the feel and comfort in your hand as well as protect from any accidental bumps and drops that can occur. We have provided a link to the Samsung Support Team if you are interested in a repair for the camera lens of your device. They can also assist you in getting the cable you need and using DeX on your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I like the camera. I love taking photos of nature.
on June 30, 2025
Posted by: Jmoore
[This review was collected as part of a promotion.] This phone and all of the features it offers help me keep my busy schedule. Galaxy AI helps me stay organized. I can be taking pictures, video chatting and sharing information. This is my office, secretary, library and get where I need to be in one great package. I would be lost without it.
I use my Samsung S24 Ultra more than all my other devices.
Gemini and I have become best friends. It is great to be able to ask about something and get so much info.
I use my Samsung S24 Ultra more than all my other devices.
Gemini and I have become best friends. It is great to be able to ask about something and get so much info.
Value
5
Written by a customer while visiting Samsung US