Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,807 Reviews)
Open Ratings Snapshot
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
S24 ultra
on June 30, 2025
Posted by: Greengrey1209
[This review was collected as part of a promotion.] The S24 Ultra features a strong multi-camera system, including a 200MP main camera, a 12MP ultrawide, a 10MP 3x telephoto, and a 50MP 5x telephoto (which can also do 10x with AI cropping).
* Image Quality: Photos are generally bright, colorful, and well-exposed with good dynamic range. Colors are more natural compared to previous Samsung phones.
* Zoom Capabilities: The new 5x telephoto with a higher resolution sensor offers improved detail and overall image quality at longer zoom ranges.
* Low Light: While improved over previous generations, low-light photography can still exhibit some noise, particularly in shadow areas.
* Video: Video stabilization is effective, and quality is impressive, especially at 4K 60fps. The selfie camera also performs well for vlogging.
* AI Features: New AI features, such as reflection removal, are useful for enhancing photos.
* Shutter Lag: One minor drawback noted by some is a slight delay between pressing the shutter and the actual capture, which can make it challenging to photograph fast-moving subjects.
Battery Life:
* The S24 Ultra comes with a 5,000mAh battery, the same capacity as its predecessor.
* In general, it offers excellent all-day battery life, often extending into a second day with moderate usage.
* While some users have reported excessive battery drain, particularly after certain software updates or with specific apps running in the background, many users experience very good endurance. Factors like constant 5G use, hea
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 ultra review
on June 30, 2025
Posted by: Kimlovessamsung
[This review was collected as part of a promotion.] I love the new s24 ultra. It has everything i need to function electronically. It's like a handheld laptop. I love the AI feature its very helpful. I just love everything about it. I love Samsung phones but this one is by far my most favorite phone I have ever had.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy AI is PHENOMENAL!
on June 30, 2025
Posted by: TheKirkham
[This review was collected as part of a promotion.] Galaxy AI along the S Pen has made my day so much easier to organize and more productive. I am so excited to see the new features on land that are upcoming, and to see what One UI 8.0 brings us. The S24 Ultra is near peak engineering. I am proud to be a member of the Galaxy family, and look forward to what is next.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Productive
on June 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra with Galaxy AI not only meets my technological needs, it elevates them. From simplifying my work tasks to enriching my leisure time, the Galaxy AI features have been effortlessly woven into my daily life, making it more efficient, productive, and enjoyable. It's more than a device; it's an intelligent assistant that understands and anticipates my needs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 ultra
on June 30, 2025
Posted by: Philgud
[This review was collected as part of a promotion.] One of the best models, reliable and performing, is my favorite. I've never switched or changed the Samsung phone because of the quality. This phone has helped me throughout my daily tasks like an assistant. I enjoy my phone and will continue to be a part of Samsung phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my phone
on June 30, 2025
Posted by: Phone2
[This review was collected as part of a promotion.] I love everything about my phone, the pictures are amazing and texting is great everything is great .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultra Phone!
on June 30, 2025
Posted by: Meemaam
[This review was collected as part of a promotion.] Everything about this phone, from Galaxy AI, to the hardware, is amazing. Rarely have any issues, and love every moment with my phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy in my hands
on June 30, 2025
Posted by: Miche88
[This review was collected as part of a promotion.] hands down the best phone I've ever owned. Seriously, it’s just fantastic.
First off, that display is insane. Everything just pops – colors are vibrant, and it gets super bright, even when I'm outside in the sun. It's just a joy to look at, whether I'm scrolling through social media or watching videos.
And performance-wise, it's a beast. Apps open instantly, jumping between things is seamless, and games run flawlessly. There's no lag, no hiccups, just pure smoothness. It honestly makes everything I do on my phone feel so much faster and more enjoyable.
The AI features have been a real game-changer too. I've been playing around with things like "Circle to Search" – it's surprisingly handy! And the photo editing stuff has been great for tweaking my pics without needing a separate app. It's like the phone just knows what I need.
The camera is exactly what I want. My photos look great, with good detail and colors that feel true to life. It just consistently takes solid shots without me having to fiddle with a bunch of settings.
I've got the standard S24, and I really appreciate that it's not some giant brick. It feels great in my hand and is easy to use with one hand, which is a huge plus for me. Plus, it just looks and feels premium.
Knowing that Samsung's committed to 7 years of updates is a massive relief. It means I won't have to worry about this phone becoming outdated anytime soon, which adds a lot of value.
Honestly, if you're looking for a new phone, the S24 is just brill
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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