Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
This product is of great quality and long lasting
on June 30, 2025
Posted by: PlumpSort
[This review was collected as part of a promotion.] I use my Galaxy device for everything. Going from gaming to streaming music and videos, it really does everything. Being able to share my screen to my computer or she my messages go seemlessly from PC to phone, it's super useful. Now especially with Galaxy AI it's become even more handy with features that make things easier like setting different modes and finding what I need on my phone a much easier task.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product features are incredible.
on June 30, 2025
Posted by: DStunna456
[This review was collected as part of a promotion.] They are so many features to keep up with on this phone. Would be nice to see what features come with the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Georgefireeagle
on June 30, 2025
Posted by: FireEagle
[This review was collected as part of a promotion.] Very good phone 🤳 📱 everything works as it's supposed to if I could ask for anything maybe longer battery life
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
opens in my pocket and ghost dials even with biome
on June 30, 2025
Posted by: sixx16
[This review was collected as part of a promotion.] Ai is pretty cool, new update good just hate that it opens on its own in my pocket, haven't had a phone do that since 2005
Value
3
Response from Samsung USBy R&R Team, July 2, 2025
Hey there Sixx16, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear that you are enjoying the new features of Galaxy AI you are finding on your device. We have provided a link below to the Samsung Support Team for your convenience. These experts can work with you directly to resolve the matter of your phone unlocking without prompt from you. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product is good
on June 30, 2025
Posted by: Popo4401
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is awesome however just after a year of use the battery life is horrible.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Cool product
on June 30, 2025
Posted by: Beachbum787
[This review was collected as part of a promotion.] What can I say this an amazing phone and a workhorse I use it for everything from answering work emails via Outlook app, streaming videos that look ultra awesome and listening to music, amazing battery life and when you need to charge it will go from 5 PCT to 75 percent In less that the time it take to finish a cup of coffee .. love the integrated AI features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watching movie's
on June 30, 2025
Posted by: Bucnut1033
[This review was collected as part of a promotion.] Good sound and picture quality while watching movies on long flights.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Screen peeling
on June 30, 2025
Posted by: Littleangel
[This review was collected as part of a promotion.] My screen is peeling off. I love everything else about my phone.
Value
3
Response from Samsung USBy R&R Team, July 2, 2025
Hello Littleangel, we appreciate you taking time out of your day to provide your thoughts about your Samsung Galaxy S24 Ultra with us. We are happy to hear that you are pleased with the features and capabilities of your device. We have provided a link to the Samsung Support Team and your warranty information, that covers a one year period, to help review any and all options for repair for your device. We also recommend protective cases on all devices to help prevent damage from any accidental bumps and drops, and our team of experts can review options for this with you as well if you desire. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US