Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,807 Reviews)
Open Ratings Snapshot
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
4 out of 5
4
Great Device but found issues and quality of life
on June 29, 2025
Posted by: Ronnie
[This review was collected as part of a promotion.] This is a wonderful device that I have acquired since last year [2024] Over all a great device but there are some issues that Ive seen since the new updates with one ui. Galaxy buds dont connect as seamlessly as they used to, atleast not all the time. There is a short period where they won't connect that fast and you have to wait a bit. Secure folder one hide you messages or calls you want to hide inside it only, its not even avaliable as an option. This is something Id love for you all to implement it in one ui.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone on the market!
on June 29, 2025
Posted by: AdrenalineMonk
[This review was collected as part of a promotion.] This samsung galaxy s24 Ultra is the best phone I've ever used. Unparalleled picture and video quality, lots of storage, fast processing and UI, and Galaxy AI makes it my very own personal assistant!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Enter the Galaxy
on June 29, 2025
Posted by: Mila22
[This review was collected as part of a promotion.] Awesome device, great for personal and work. Super durable and long lasting charge. Wonderful features including Galaxy AI. HIGHLY recommend this model.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Verry nice phone
on June 29, 2025
Posted by: Laminelass
[This review was collected as part of a promotion.] Im big fan samsung product i have all samsung produc/ since s2 s3 s4 s4mini s5 s6 edge s7 s8 s10 s20 s21 s22 s23 s24 s24ultra
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has everything that I need 😍
on June 29, 2025
Posted by: Arielprez86
[This review was collected as part of a promotion.] I have a samsung galaxy phone for more than 16 years 😍
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Device works great.
on June 29, 2025
Posted by: Vsatrt
[This review was collected as part of a promotion.] GalaxyAi
The Samsung Galaxy S24 stands out as a compact flagship that excels in battery life, display quality, and performance, while introducing useful AI features and maintaining a mature design.
## Samsung Galaxy S24
The Galaxy S24 impresses with a bright, vibrant 6.2-inch AMOLED display (up to 2,600 nits), smooth 1-120Hz adaptive refresh rate, and robust build quality with Gorilla Glass Victus 2. Its Snapdragon 8 Gen 3 processor delivers top-tier performance and battery life has seen a significant leap, now easily lasting a full day or more for most users. The triple camera system (50MP main) offers versatile, reliable results, though telephoto shots are just average compared to some competitors. AI features like Circle to Search and enhanced transcription add convenience, though their accuracy can be hit-or-miss. The S24 is capped at 8GB RAM, which is less than the Plus and Ultra models, but matches rivals like the Pixel 8. Its mature design, stable software, and seven years of updates make it a strong all-rounder, especially for those upgrading from older Galaxy models. Some users report mild heating during intensive tasks, but this doesn't detract from its overall reliability
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The features work with stylus flawless camera is a
on June 29, 2025
Posted by: NitesRealm
[This review was collected as part of a promotion.] The AI update has been flawless. Has been alot smoother then in past. Has been very helpful when using it. The operation of the stylus and the apps have worked with out a hiccup.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A large phone with features for busy people
on June 29, 2025
Posted by: Gatorman
[This review was collected as part of a promotion.] When I first got my s24 Ultra, I was excited to see how long the comparatively massive camera would last since I was upgrading from a base s22. I have to say I was a touch disappointed for the first few months that I would only get about a say from a full charge when the previous phone with a smaller battery got me about a day and a half with regular use. The adaptive battery and using the settings to identify battery draining apps have allowed me to get about 13 hours of regular use, which is definitely an upgrade. Maybe I was expecting too much. Recently, I began to use Galaxy AI a whole lot more by experimenting with live translate since I speak to people in other languages often. Once you tweak the settings, the live translate is relatively impressive. Connectivity with my watch ultra is also good, though I have to reset the connection every few days to get it to sync properly again. I tend to forget the S pen exists, and the phone is too large for my taste in general. I never use any of the drawing features, but they're not really that useful, in my opinion. Circle to search is nice sometimes. Overall, solid phone. Just need to work on battery drain and you've got a winner
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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