Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
4
Great, but every year the same we need more innova
on June 26, 2025
Posted by: Skyrock
[This review was collected as part of a promotion.] Nice phone, I am using every day for work and games just every year no innovations all the same like s 21 from s25, we need new technologies.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Rocks!
on June 26, 2025
Posted by: Ty2025
[This review was collected as part of a promotion.] I use my Samsung S24 Ultra for so many things daily. The Galaxy AI capabilities are pneunomal . It has a S pen, large screen, talk to text, amazing sound, just to many options to list! You can't go wrong with a new and improved Samsung. I tried out the "Competition " for 2 days and came right back home. Happy to be team SAMSUNG!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Update changes
on June 26, 2025
Posted by: S24ultraGA
[This review was collected as part of a promotion.] The new updates change previous settings that you set making it hard to use. Will not let you go back to your previous settings you made.
Value
4
Response from Samsung USBy R&R Team, June 27, 2025
Hello there S24ultraGA, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We know that updates to the software can take adjustment time, and cause frustration as you realign the settings of your device to your preferences. We have provided a link to the full device manual to help you with the updated software. We have also provided a link to the Samsung Support Team if you experience anything out of the ordinary or would like one on one assistance with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Old school Galaxy owner to new Galaxy
on June 27, 2025
Posted by: VivasLA
[This review was collected as part of a promotion.] I came from a Galaxy Note 4 device. At the time it was ground breaking and loved its versatility. Now after so many years I'm finally back to the Galaxy family with the S24 Ultra. Its such a jack of all trades device. I'm a technology lover and had to experience Samsung Dex and Samsung Notes with the S-Pen. No other device on the market has these features all in one form, including devices from Samsung. I'm quite happy with my purchase and look forward to feature software updates to enhance it further.
Thank you Samsung Team!
Sincerely,
-Me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has been absolutely flawless . I was ab
on June 27, 2025
Posted by: Alliebee
[This review was collected as part of a promotion.] So the extremely advanced AI on the Galaxy S ultra series. It's perfect for me because I study organizational industrial psychology and ai.Goes along with that. All of my professors use Samsung everything strictly because of the AI. We have to be on top of it in the field. And samsung is ahead of the game, always. Everyone in the field is really astonished by how samsung is able to keep up and keep surprising everyone with its a I capabilities.
Thank you Samsung Sultra awesome flagship AI KInGs!
Thank you Samsung Sultra awesome flagship AI KInGs!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device
on June 27, 2025
Posted by: Sole23
[This review was collected as part of a promotion.] I love all Samsung's products except the buds.
They are very reliable and productive. i wish they could hold more memory. I love the samsung twenty four ultra.Because it reminds me of the note that I really do love.
They are very reliable and productive. i wish they could hold more memory. I love the samsung twenty four ultra.Because it reminds me of the note that I really do love.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Quick, Lightweight, Affordable
on June 27, 2025
Posted by: LKSpeed
[This review was collected as part of a promotion.] The phone is very light. Speed and responsiveness are acceptable, especially for the price. Screen size is a plus & the color hues are spot on. Galaxy AI being built-in, makes everything so much more accessible; rounded device, would happily recommend or repurchase.
Value
4
Response from Samsung USBy R&R Team, June 27, 2025
Hi there LKSpeed, thank you for your feedback on your Samsung Galaxy S24 Ultra. We couldn't be happier to hear that you are pleased with your device and the ways it can be used to streamline processes in your daily life. We have provided a link to the Samsung Support Team to offer assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone So Far
on June 27, 2025
Posted by: Kizudo
[This review was collected as part of a promotion.] I use this phone on a daily basis for mobile games, work, life, and just honestly everything. I've had the older model but this one was a DEFINITE upgrade. I've kept the 24 instead of upgrading because I enjoy being able to use my stylus pen as a little camera clicker from a distance, subtle but useful. There's a bunch of storage to the point I don't even know how to max it out like I used to do on all of my other phones. Being able to also track all of my health between my phone and watch has helped me tremendously set goals and lose weight for once. In terms of Galaxy AI, it's not entirely bad. It makes screenshots, translations, and copying text honestly quite a bit easier (mostly translations because gods forbid I can't retain Duolingo teaching me the wrong version of Spanish). I would definitely recommend this phone for anyone wanting to be able to multitask through their daily ventures.
Value
5
Written by a customer while visiting Samsung US