Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Storage for days!
on June 24, 2025
Posted by: Haulnace
[This review was collected as part of a promotion.] The S24 Ultra 512gb has great storage capacity. I have tons of apps, photos, and videos. The Camera is awesome! I like the nite time picture mode, it's almost as bright as daytime! I really like the fact that I can record videos for hrs. I can only imagine having a 1TB, wow!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really enjoy using my S24 Ultra. I use it a lot
on June 24, 2025
Posted by: Init01
[This review was collected as part of a promotion.] I generally use AI to schedule appointments, find places, make recommendations, and look for things I don't know what they are or what they do. I just point the camera at it, and it gives me an idea of what I'm seeing. At work, it helps me understand how things work, what potential issues might be, and how to fix them. I really enjoy being able to edit photos and having a call assistant.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing phone with small quirks
on June 24, 2025
Posted by: Sleepymalo88
[This review was collected as part of a promotion.] I have been sith samsung S series type phones since my S3 to Note and now S24 and overall I have been very happy with the performance. Only issues I have had are with the speakers going bad and issues with charging. I usually have to use a wireless charger as the charge port for some reason or another becomes easily damaged but it is what it is. I will continue to buy the Samsung devices as I do like all the other functions the phone has
Value
4
Response from Samsung USBy R&R Team, June 25, 2025
Hi there Sleepymalo88, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear that you are overall pleased with the use of your device, and we would love to help you resolve the frustrations you mention experiencing. We have provided links to articles to help you with the charging and speakers you mention. We have also provided a link to the Samsung Support Team if these matters continue with your device. Thank you for being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Performance is very good long time battery
on June 24, 2025
Posted by: Nawaz41
[This review was collected as part of a promotion.] Galaxy AI features is awesome and nobody else mood for working Excel word and it is very helping to make a note overall this phone is incredible performance
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fan of Samsung and the Integration of AI Tops it!
on June 24, 2025
Posted by: Alambhaii
[This review was collected as part of a promotion.] So I am a fan of Samsung mobiles and tabs, but with the S24 series and the introduction of Samsung AI the game is changed completely!. It has made a lot of stuff easier!!
1) Circle to search is an amazing tool for daily scrolling
2) Translation of a page just by long tap on the bar on the bottom and You can search any song too from there like how easy it has become....able to use it one handedly.
3) Haven't perse used the interpreter as of now but have tested it and it works amazingly.
4) Not to mention the Voice app where you can record in different language and let it interpret in English and summarize it amazing!!!
5) The Galaxy AI integration in Notes app am I a medical student and trust me it's one of the major helper for me to summarize long topics to bullet points...it's not like Samsung notes wasn't a good app it has improved a lot with the AI addition
6) The live call interpreter is an amazing add on will surely be helpful for me when I travel Farr
1) Circle to search is an amazing tool for daily scrolling
2) Translation of a page just by long tap on the bar on the bottom and You can search any song too from there like how easy it has become....able to use it one handedly.
3) Haven't perse used the interpreter as of now but have tested it and it works amazingly.
4) Not to mention the Voice app where you can record in different language and let it interpret in English and summarize it amazing!!!
5) The Galaxy AI integration in Notes app am I a medical student and trust me it's one of the major helper for me to summarize long topics to bullet points...it's not like Samsung notes wasn't a good app it has improved a lot with the AI addition
6) The live call interpreter is an amazing add on will surely be helpful for me when I travel Farr
Overall The Galaxy AI is a huge step up it surely has upgraded the user friendiality!
And I don't have anything to mention about the phone itself 24Ultra it is still one of the best phones outhere.
Peace.
And I don't have anything to mention about the phone itself 24Ultra it is still one of the best phones outhere.
Peace.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I often use this phone for my daily use.
on June 24, 2025
Posted by: Shawn75
[This review was collected as part of a promotion.] Galaxy AI has been extremely useful whenever I am wanting to edit my text messages to set the tone appropriately.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is the best phone I've ever had.
on June 24, 2025
Posted by: BigSlick220
[This review was collected as part of a promotion.] The AI is out of this world and it's only getting better. The lastest OS update in my opinion makes the phone even more accessible and unique. With the installation of the new AI anything is possible when multitasking by making it so much easier to do multiple things in an instant with simply the touch of a finger or a voice command. I have had nothing but samsung phones since the S3 and I have never looked back. The S series is top tier with Samsungs innovation and achievement in developing the best of the best when it comes design and performance. I personally will forever have a Samsung phone in my pocket. Thank you for your time and know that you can always depend on a Samsung to get you where your going, fast and in style.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on June 24, 2025
Posted by: Isla671
[This review was collected as part of a promotion.] The Galaxy S24 Ultra is a top-tier phone that truly impresses. Its sleek titanium design feels premium, and the performance is ultra-fast thanks to the Snapdragon 8 Gen 3 chip. The camera system is outstanding—especially the 200MP main lens and 5x zoom, which deliver crisp, detailed shots. AI features like real-time translation and photo editing are actually useful, not just gimmicks. Battery life is excellent, and the display is gorgeous. It's pricey, but if you want the best Android phone out there, this is it.
Value
5
Written by a customer while visiting Samsung US