Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Love this device
on June 22, 2025
Posted by: JMOD1128
[This review was collected as part of a promotion.] I've had my Galaxy S24 Ultra for a year now and I absolutely love this phone. No bugs, no glitches, No issues. And the camera is second to none. I can literally read the letters on my thermostat from 100 feet away Crystal clear whwn zoomed in. It's crazy how clear it is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Ever Make
on June 22, 2025
Posted by: zesxz2030
[This review was collected as part of a promotion.] First, I want to thank Samsung for creating a real work of art . It is difficult to be without it since I can do anything with the ai is an extra brain to do what you want.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Problem after updating
on June 22, 2025
Posted by: South3rng1rl
[This review was collected as part of a promotion.] Galaxy AI is new and I'm learning. Updated the phone but always need to redo everything
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on June 22, 2025
Posted by: Jun4Ironman
[This review was collected as part of a promotion.] I love my S24 ultra "Galaxy AI" because it's very useful for me. I take great photos and videos with my phone. It's amazing the quality of sound and image when I watch movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S24 Ultra is the best phone I've ever had.
on June 22, 2025
Posted by: eanitro86
[This review was collected as part of a promotion.] The use of Galaxy AI is very easy and useful. You can use it to edit photographs. You can use it to help interpret conversations. I found that this is the best fine I've ever had and would ever want in the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
From Samsung 10 to 24 Ultra
on June 22, 2025
Posted by: airama
[This review was collected as part of a promotion.] I had a samsung galaxy 10 for about 4 years and it was getting slower & battery was dying faster. I didnt want to get a new phone because I didn't feel the need to do so but my friend who got his S24 ultra showed me his phone and I was amazed! We were on the way to San Diego for a wedding. He zoomed in from the airplane and we could see the Golden Gate Bridge! He let me (and another Samsung user friend, we are the #teamSamsung on our friends lol) browsed his phone. I instantly fell in love with its high tech features such as the Galaxy AI which allows me to summarize web pages, rewrite text messages, fix up your handwriting, and translate phone calls in real time. I love the camera setting as well and Galaxy AI's ability to remove things from the picture. I love the bigger screen to stream shows. Been a Samsung user since college and will continue to be so!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Screen bounces and flicks
on June 22, 2025
Posted by: Vampis
[This review was collected as part of a promotion.] I replace my S23 because the screen flicks and jumps and this one does the same some times for no reason.
Value
3
Response from Samsung USBy R&R Team, June 23, 2025
Hi there Vampis, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We understand how important an uninterrupted usage of your device is to you every day. We have provided a link to the Samsung Support Team. They can work with you one on one to ascertain where this matter may be stemming from and work towards a resolution with you. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I love the features of the sPen.
on June 23, 2025
Posted by: VVanderpool
[This review was collected as part of a promotion.] I love the spens with bluetooth. Expensive to replace but I didnt want to go to the s25 ultra because the pen doesn't have all the functions that the other versions have. I like the color options available for the s22 ultra and s23 ultra better than the s24 ultra or s25 ultra.
But I really love all the new AI (galaxy AI) things they keep coming out with in the updates....
But I really love all the new AI (galaxy AI) things they keep coming out with in the updates....
Value
5
Written by a customer while visiting Samsung US