Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
3
Disappointed with camera
on June 19, 2025
Posted by: Outlaw2
[This review was collected as part of a promotion.] I'm not impressed with the photo capability whatsoever. I've been taking pictures for most of my life, using cameras/phones/tablets/whatever.
Value
3
Response from Samsung USBy R&R Team, June 20, 2025
Hi there Outlaw2, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We understand how important specific features of your device are to you including the camera of your phone. We have provided a link to the Samsung Support Team to offer one on one assistance and determine where the root of your frustration may stem from. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great device, not better enough to warrant upgrade
on June 19, 2025
Posted by: YaBoiSkinnyHotdog
[This review was collected as part of a promotion.] As compared to the s23 Ultra, the S24 Ultra has a lower picture quality in practice as well as a lower screen progress. The software however is a remarkable step up from the previous generation. All in all, if buying new, recommended, however if you wish to upgrade from the s23 Ultra, I'd suggest waiting until the s26 Ultra drops.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with great tools!
on June 19, 2025
Posted by: WyattS
[This review was collected as part of a promotion.] My second of the galaxy S series phones, I love having the pen to mark up pictures, documents, and make quick notes.
The cameras on the 24 ultra are great, the focus on wide angle over telephoto is great for taking landscape photos. The Galaxy AI in combination with the gallery app makes fixing blemishes or straightening the images a breeze.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S24 Ultra
on June 19, 2025
Posted by: LIVELOVELAUGH
[This review was collected as part of a promotion.] I enjoy using my Samsung S24 Ultra. I learn more and more about my phone everyday. I use my phone for work, school, streaming and pretty much everything in my day to day life. The AI select feature truly helps me when I am conducting any form of work or school on my phone. This phone is very beneficial for me and my daily life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone great picture
on June 19, 2025
Posted by: Mj7676
[This review was collected as part of a promotion.] The device boasts an impressive camera, ensuring high-quality images and videos. Its capabilities make it an excellent tool for capturing important visuals. The device's features are well-suited to professional contexts and tasks. Furthermore, the device is perfect for anyone who needs to take pictures or videos for their work. This makes it a versatile choice for various professional applications.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great the galaxy ai
on June 19, 2025
Posted by: NanosMama
[This review was collected as part of a promotion.] The galaxy ai program is very useful. I use the phone for everything. Gaming, streaming, drawing etc I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Sammy son
on June 19, 2025
Posted by: DeMonica
[This review was collected as part of a promotion.] I use my Samsung ultra for everything. It has basically replaced my laptop! Great audio for music, video, and phone calls.
Love the Galaxy AI features and tech. Really makes a difference when searching for things, I use the transcribe at work all the time with foreign customers. Makes my job alot easier.
I will always be in the samsung family. Their phones are 2nd to none!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the beginning of great things to c
on June 19, 2025
Posted by: Carlos73
[This review was collected as part of a promotion.] My S24 Ultra cell phone is a spectacular phone that immerses you in the depths of superior technology and combined with its great intelligence "Galaxy AI" It is the best we can have and I know that it will evolve more and more thanks to this great innovative phone
Value
5
Written by a customer while visiting Samsung US