Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Love the phone but
on June 17, 2025
Posted by: Jas666
[This review was collected as part of a promotion.] I have 0 complaints on the functions but 1 week having the phone the spen melted in the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Forever Android
on June 17, 2025
Posted by: RamzieJ
[This review was collected as part of a promotion.] Can't wait to upgrade myself, been android user since Samsung came out with the very first series of galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 18, 2025
Posted by: Mukts123
[This review was collected as part of a promotion.] Nice phone with great deals
This is the message to review the phone which is really great addition to my gadget list
This is the message to review the phone which is really great addition to my gadget list
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An awesome smartphone
on June 18, 2025
Posted by: LadyDeDe
[This review was collected as part of a promotion.] I am still finding awesome features on my phone after having it for a year. It has a camera like no other, the clarity of the pictures are amazing. I love that the phone is very lightweight, and powerful. It is like having a computer in your pocket. No lagging very fast. Overall it is a must have, very user-friendly. The AI features are incredible, I love that when you ask a question or researching information AI generates answers quickly and accurately.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Daily Powerhouse with Galaxy AI Magic!
on June 18, 2025
Posted by: Maggiiee
[This review was collected as part of a promotion.] The Galaxy S24 Ultra with Galaxy AI isn’t just a phone - it’s a full-blown productivity and creativity powerhouse. From the moment I picked it up, it felt like Samsung handed me a crystal ball that also takes killer photos.
Let’s start with the camera: it’s unreal. The detail, the low-light performance, the zoom - chef’s kiss. I’ve replaced my DSLR for 90% of my shots. With AI editing tools like Generative Edit and Object Eraser, even my casual pics look professionally retouched. I’ve taken night shots that look like magazine covers, and somehow, the S24 Ultra still has more tricks up its sleeve.
The way this phone fits into the Samsung ecosystem is seamless. My Galaxy Buds connect instantly, SmartThings handles all my home devices effortlessly, and I can start a note on my phone and finish it on my Tab in seconds. It’s like the entire Samsung lineup decided to become my personal tech support squad - without needing to call IT.
Galaxy AI ties everything together: it summarizes my notes, translates in real time, helps me search anything with a circle, and even rewrites messages with the tone I want. It’s the kind of tech that makes you wonder how you ever lived without it.
In short? The S24 Ultra is smart, sleek, and scary good. Galaxy AI isn’t just the future - it’s already running my day better than I can!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Este producto tiene un diseño elegante sofisticado
on June 18, 2025
Posted by: Isarel246y
[This review was collected as part of a promotion.] Este dispositivo cambio mi vida por completo es una nueva experiencia para mi y me e dado cuenta que samnsung a mejorado su tecnología por completo de a dado mas facilidad a nuestras vidas y comodidad para todos cuando salieron estos nuevos dispositivos con Galaxy Al" cambio mucho el dispositivo te ayuda a buscar cosas mas facil lugares hacer cosas por ti editar muy bien esas fotos borrar codas no deseadas y mucho mas asta mejoraron la alarma la cámara el sensor de huella el modo ahorro de batería y mucho mas este dispositivo que tengo en mis manos me ayudado a mucho a mis tareas a poder aprender un idioma con la inteligencia artificial que tiene de asistente de voz y todo eso antes se me complicaba con mi antiguo dispositivo pero este me a dado la vuelta por completo y hizo que mi mente fuera a otro nivel sabiendo que no sabía los trucos de este dispositivo asta que me adapte jamás había visto un dispositivo tan completo y que tuviera muchas ventajas este dispositivo literal cambio mi vida por completo y me gustaria ver que otras sorpresas nos prepara para este año que viene samsung y sus nuevas mejoras y actualizaciones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on June 18, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Excellent love Ai features great phone great camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Can be improved
on June 18, 2025
Posted by: Bigtexcowboy
[This review was collected as part of a promotion.] Phone has issues with charging and kicking me off wifi. Overall better OS and connections
Value
3
Response from Samsung USBy R&R Team, June 18, 2025
Hey there Bigtexcowboy, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We are happy to hear that you are pleased with the updated operating system and connectivity of your device. We have provided a link to an article to help you with the charging and Wi-Fi matters you mention experiencing. We have also provided a link to teh Samsung Support Team to offer additional assistance if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US