Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Great features
on June 14, 2025
Posted by: SamsungusersinceS4cameout
[This review was collected as part of a promotion.] Love samsung s4. Had nothing better. Love the big phone vicd screen awesome far far away phots and videos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty solid. A full light-year beyond the Z flip3
on June 14, 2025
Posted by: Meghasega
[This review was collected as part of a promotion.] I upgraded from a flip3 which i adored, but had to replace 4 times before finally going back to a candy bar phone. The flips overheat too easily and are still too fragile, especially along the hinge, even in the 5th and 6th iterations to rationalize the cost/benefit analysis. So tech and reliability it is!
With the 24 Ultra, you get size (HYUGE), a nifty pen that tells you it's sticking out or has been left behind, AI (as with with the smaller iterations), and durability! We've gotten pretty warm a couple of times but NOTHING like the flip did out of the blue. I have definitely had harsh gravity checks and we still look pristine! There are VERY SLIGHT marks on the screen that can't be called scratches or can even be felt but are from my bag, I'm sure of it.
The AI is built in to power searches, edit photos, and more.
The pictures are sharp and usually not blurry. Pics taken in dark mode come out fantastic. Zooming in from far away or onto something small for close up detail is exceptional.
The pen is fabulous, except with a magnetic case, which interferes with writing. Coloring is nice, taking notes is great, clicking is reprogrammable to your preference.
My Galaxy Watch 6 integrates seamlessly and takes pictures with a tap.
Cons: With a one-piece silicone case and pop socket, it's heavy and the corners are sharp, which is painful. That is an incentive for me to move on to the 25 ultra with rounded edges.
Summary: Super Dooper Happy til I upgrade
Value
4
Response from Samsung USBy R&R Team, June 18, 2025
Hey Meghasega, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S24 Ultra with us. We are thrilled that you are so pleased with the usage of your device, and finding the upgrades to helpful for a range of daily tasks. We have provided a link to a troubleshooting guide if you do ever experience the temperature of your device being a little high. We have also provided a link to the Samsung Support Team if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Written by a customer while visiting Samsung US
Customer Rating
4
S24 Ultra review please
on June 14, 2025
Posted by: Bentley
[This review was collected as part of a promotion.] I like the ui on one ui 7 The Galaxy Ai is better than apples and has really good cut out feature but I don't like how the phone has sharp corners and no rounded screen
Value
4
Response from Samsung USBy R&R Team, June 17, 2025
Hi Bentley, we appreciate your feedback on your Samsung Galaxy S24 Ultra with us. We are so happy toh ear that you are so pleased with the updated software of One UI 7. We do recommend protective cases on all devices which can help you with the sharp corners you mention. We have provided a link to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on June 14, 2025
Posted by: TechnoLover
[This review was collected as part of a promotion.] The Galaxy S24 Ultra has truly elevated my day-to-day life. The camera quality is absolutely incredible—crisp photos, vivid colors, and amazing zoom. I use it constantly for taking pictures of nature, scanning documents for work, and video calling loved ones.
One of the most impressive features is Galaxy AI. Whether I’m using it to transcribe voice notes, summarize content, or get smart suggestions while texting or emailing, it genuinely saves time and helps me stay organized.
Streaming and gaming are super smooth thanks to the vibrant display and powerful processor. I watch movies and shows daily, and the visuals are cinema-quality. The battery life is strong too—it easily lasts me all day even with heavy use.
Overall, this phone feels like a true companion in both productivity and entertainment. Samsung really nailed it with the S24 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on June 15, 2025
Posted by: Supreme
[This review was collected as part of a promotion.] Recommended for any and every one, best devices on the market
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is very smooth and is great performance
on June 15, 2025
Posted by: RainingStars
[This review was collected as part of a promotion.] When playing games that require a lot of RAM and data to be used, the Galaxy S24 Ultra excells at running such games at optimal performance. The graphics are clean, the screen has no pixilations, and even when the graphics of the games are turned higher, there is minimal to no lag or performance drops.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely LOVE my S24 Ultra!
on June 15, 2025
Posted by: S24UltraReview
[This review was collected as part of a promotion.] The S24 Ultra us a fast phone it processeses every demand quickly you can have everything open and switch between apps with ease.
It is literally like having a computer in your hand and the AI makes it even better The large screen and quick access makes everything in the world literally available at the sound of your voice or the end of your stylus in literal seconds.
The phone charges quickly processes data in seconds and leaves you needing no other computer except what you have in your hand.
You can play some of the coolest games on the phone while also having all the apps open to accomplish things like Microsoft Word and Excel....It's amazing what the phone is capable of doing.
I give the phone a resounding 5 stars plus an additional 5 stars for the updates and AI features Hello Google and Maps and all the other goodies ! I have had a Samsung Galaxy since the first one and this by far is the culmination of them all and I have to say Samsung has brought home the Star of the show with The S24 Ultra ....she definitely is the crown in Samsungs Neverending quest for excellence.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 15, 2025
Posted by: Lovdabest
[This review was collected as part of a promotion.] This is a awesome phone tons of features you can't go wrong with this purchase
Value
5
Written by a customer while visiting Samsung US