Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Great phone!
on June 9, 2025
Posted by: Hawks5725
[This review was collected as part of a promotion.] TThe S24 Ultra is fast and reliable, with a great camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super Upgrade that I don't regret
on June 9, 2025
Posted by: Gratitude0
[This review was collected as part of a promotion.] I am using the Samsung S24 Ultra since 1.5 years and am highly impressed with its performance. The camera's zoom capabilities are exceptional, producing remarkably clear images even at significant distances. The integrated Galaxy AI functionality is remarkably advanced, providing a seamless and intuitive user experience. I am consistently pleased with the device's battery life, vibrant display, and refined design and don't regret switching from appl phone. The upgrade (did I say Super Upgrade) has proven worthwhile. Speaking of all the pros there are some room for improvement.
Keyboard: customizable keyboard would be good and sometime it behaves wonky for a few words.
Camera: software upgrades change the cam settings and hard to set what I was using before.
Unlock: Fingerprint sensor can be better. Doesn't work when needed urgently.
Keyboard: customizable keyboard would be good and sometime it behaves wonky for a few words.
Camera: software upgrades change the cam settings and hard to set what I was using before.
Unlock: Fingerprint sensor can be better. Doesn't work when needed urgently.
Overall I am very happy satisfied user.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing.
on June 9, 2025
Posted by: Clickclack1574
[This review was collected as part of a promotion.] I cant find a single negative thing to say about the samsung galaxy s24 ultra. Its quit literally the best device I've ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device!! Before it started glitching
on June 9, 2025
Posted by: Louisology
[This review was collected as part of a promotion.] I have problem with samsung pay, the software sometimes stops working Will send me a message saying OI or IO not responding. The camera is great the battery is great too but the software need improvement.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful !
on June 9, 2025
Posted by: TrixxieRN
[This review was collected as part of a promotion.] I use it for everything. The camera is very good quality. I really like that feature. It comes equipped with AI that is super easy and fun to use (especially with my pictures). I will definitely stay with the samsung series. I would suggest everyone get the samsung S24 ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Lots of storage and great features
on June 9, 2025
Posted by: Caylee
[This review was collected as part of a promotion.] I was skeptical about galaxy Ai at first and i'm still not entirely sure how to use it but I pay around on it often and it's very interesting and entertaining, it's also extremely easy to use or not use if you don't want that sort of thing. The camera is amazing, I gey the best nature shots, and zoomed pictures of the moon. The zoom is better than my friends professional camera. I've also been binge gaming on my phone recently and have lost track of how many games I've installed and it's still running efficiently, not to mention the thousands of pictures I have saved in my gallery.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's really cool device it has everything you want
on June 9, 2025
Posted by: Ranasaab
[This review was collected as part of a promotion.] My Galaxy S24Ultra has everything in one single device on my fingers tips its perfect combination of advanced technology like AI and hardware. I love it and thank you Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra does all I need and more
on June 9, 2025
Posted by: Beekadrill
[This review was collected as part of a promotion.] My needs for my phone are very basic. Calls, texts, social media, banking, etc. But I love learning new things about it and testing them out myself.
I've been having fun with the Galaxy AI features, especially when it comes to creating artistic versions of my photos.
I do wish I could do more with the stickers I create, however. Like use them as a reaction in texts or, better yet, order a sheet of the stickers I create.
I occasionally use my device for games as well. It handles them perfectly. Games load quickly, high quality graphics run smoothly, and I still get great battery life after owning this phone for a year.
I recommend Samsung to anyone who asks me about switching to Android. I have had a few different phones since the S20 series and have had great experiences with all of them. I considered getting the S25 Ultra, but since I still enjoy this phone so much, I decided to wait for the S26.
Value
5
Written by a customer while visiting Samsung US