Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,803 Reviews)
Open Ratings Snapshot
Rating breakdown 16,803 reviews
5 Stars
14,534
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
Samsung Quality
on June 3, 2025
Posted by: tBoneSlayer
[This review was collected as part of a promotion.] Have been a long time user of Samsung phones, since the Galaxy S3. The S24 Ultra is just a continuation in a fine lineage of smart phones. Integrating the S Pen allows me to use my phone as a notepad, keeping the amount of items I need to bring with me to meetings down to a minimum. Beautiful screen and colors, great audio and high performance make this phone a powerhouse. Samsung Galaxy AI helps out where it can and always has some good suggestions. The phone works flawlessly with my Galaxy Buds Pro 3. I definitely recommend Samsung Gear to anyone I can, they always offer high quality and excellent performance.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has been great and has many features
on June 3, 2025
Posted by: Bigbuddah1
[This review was collected as part of a promotion.] Great phone with many useful features. It makes daily living easier. The AI features are great to and easy to use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung girlie for life...
on June 3, 2025
Posted by: Jewelz
[This review was collected as part of a promotion.] As a proud owner of a Samsung Galaxy S24 Ultra, my device is truly the central hub of my daily life, seamlessly integrating into everything I do. The features of this phone, especially the transformative Galaxy AI, have a profound impact on my productivity, entertainment, and communication.
For work and school, my Galaxy S24 Ultra is indispensable. I use it for note-taking during meetings and lectures, and the Note Assist feature with Galaxy AI is a game-changer. It automatically formats my scribbled notes into organized summaries with headings and bullet points, saving me invaluable time. When I need to quickly transcribe an audio recording from a meeting, Transcript Assist in the Voice Recorder app is a lifesaver, converting spoken words into text, which I can then summarize or translate. Chat Assist also helps me craft professional emails and messages with the right tone, ensuring clear and effective communication. The large, vibrant display For Streaming, Gaming, Movies, and Sports: Display Quality: Samsung devices, especially their flagship phones, tablets, and TVs, boast high-quality AMOLED/QLED displays with vibrant colors, deep blacks, and high refresh rates. This makes them ideal for an immersive viewing and gaming experience.
Audio: Many devices come with advanced audio technologies (like Dolby Atmos) and good speakers, enhancing the sound for movies, music, and games.
Performance: Powerful processors (like the Snapdragon 8 series) ensures smooth streaming.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone is well built.
on June 3, 2025
Posted by: Gizmo12
[This review was collected as part of a promotion.] I love the Galaxy AI on the phone. I used the phone for personal and work stuff. I am on my phone most of the day and the battery holds up very well. I also play games on my phone. With me being on the go it has definitely been put through the paces of a day to day work load.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features love the ai update and pen feature
on June 3, 2025
Posted by: Jbeezy57
[This review was collected as part of a promotion.] I use my device for streaming movies music social media and taking pictures. Also love the AI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone and features.
on June 3, 2025
Posted by: GoBuckeyes47
[This review was collected as part of a promotion.] This is a great phone built with so many features in the new oneui7. Great speeds, great camera with sharp pictures etc.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features.
on June 3, 2025
Posted by: Chaparra94
[This review was collected as part of a promotion.] Before doing an upgrade on my phone i had the galaxy s10, which i enjoyed alot
i was hesitant on doing the upgrade because my phone worked completely fine. But now that i did the upgrade from an s10 to an s24 ultra i dont regret it at all. The feature of tapping the credit card on the back of the phone to activate is amazing. And saying answer phone on incoming calls is very helpful. Also bieng able to edit photos such as erasing unwanted objects in images and making picture collages is great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on June 3, 2025
Posted by: skyrunnergto
[This review was collected as part of a promotion.] Well I'm going to talk personally and not in what people say, for me it's been the best phone I have ever had, since it's very fast, it has many functions in addition to AI, it makes it much easier, it has an extraordinary camera and quite good and subtle functions
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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