Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,807 Reviews)
Open Ratings Snapshot
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
Larger then life phone
on June 3, 2025
Posted by: Tobester501
[This review was collected as part of a promotion.] The galaxy AI features are amazing! You are able to edit pictures with the feature as well ask questions pertaining to the picture itself.
The speed is quick! Downloads take no time at all. Updates install quick.
The size of the phone screen is perfect for work as well as for using the provided stylus.
They have integrated the features well together thorough out the phone.
The camera is the best ive ever used!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It was a great update from my s20.
on June 3, 2025
Posted by: TheReluctantSeer
[This review was collected as part of a promotion.] A new phone can bring a fresh wave of excitement and renewed appreciation for technology. It's wonderful to experience the advancements and improvements in newer models. Discovering features and capabilities you previously missed can be truly rewarding. Embracing new technology allows us to stay connected and engaged with the world in exciting ways. Enjoy exploring the possibilities of your upgraded device. Ibalso use Samsung AI for help.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GalaxyAI on S24 Ultra Redefines Daily Productivity
on June 3, 2025
Posted by: LemonOP
[This review was collected as part of a promotion.] I use my Samsung Galaxy S24 Ultra mainly for work, organization, and staying connected, and I’ve been truly impressed by how much the Galaxy AI features have improved my daily experience.
The new Galaxy AI is especially impressive. It recognizes my environment and automatically adjusts camera settings, so whether I’m taking quick snapshots of notes in a meeting or capturing memories outdoors, the results are always sharp and vibrant. The AI-powered document scanner has also been a huge help, making it easy to digitize paperwork with perfect clarity.
For work, the Galaxy AI note summarizer has become one of my favorite tools. It quickly condenses long meeting notes or articles into clear, actionable summaries, saving me time and helping me stay organized. The AI language translation feature is also incredibly useful, allowing me to communicate easily with colleagues and clients from different countries.
Battery life is another area where Galaxy AI shines. The phone learns my usage patterns and manages power efficiently, so I can get through busy days without worrying about running out of charge.
Overall, the Galaxy S24 Ultra with Galaxy AI feels like a personal assistant that adapts to my needs and environment. It’s made my work and daily tasks much more efficient, and I highly recommend it to anyone looking for a smart, reliable device that truly makes life easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Quality
on June 3, 2025
Posted by: tBoneSlayer
[This review was collected as part of a promotion.] Have been a long time user of Samsung phones, since the Galaxy S3. The S24 Ultra is just a continuation in a fine lineage of smart phones. Integrating the S Pen allows me to use my phone as a notepad, keeping the amount of items I need to bring with me to meetings down to a minimum. Beautiful screen and colors, great audio and high performance make this phone a powerhouse. Samsung Galaxy AI helps out where it can and always has some good suggestions. The phone works flawlessly with my Galaxy Buds Pro 3. I definitely recommend Samsung Gear to anyone I can, they always offer high quality and excellent performance.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has been great and has many features
on June 3, 2025
Posted by: Bigbuddah1
[This review was collected as part of a promotion.] Great phone with many useful features. It makes daily living easier. The AI features are great to and easy to use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung girlie for life...
on June 3, 2025
Posted by: Jewelz
[This review was collected as part of a promotion.] As a proud owner of a Samsung Galaxy S24 Ultra, my device is truly the central hub of my daily life, seamlessly integrating into everything I do. The features of this phone, especially the transformative Galaxy AI, have a profound impact on my productivity, entertainment, and communication.
For work and school, my Galaxy S24 Ultra is indispensable. I use it for note-taking during meetings and lectures, and the Note Assist feature with Galaxy AI is a game-changer. It automatically formats my scribbled notes into organized summaries with headings and bullet points, saving me invaluable time. When I need to quickly transcribe an audio recording from a meeting, Transcript Assist in the Voice Recorder app is a lifesaver, converting spoken words into text, which I can then summarize or translate. Chat Assist also helps me craft professional emails and messages with the right tone, ensuring clear and effective communication. The large, vibrant display For Streaming, Gaming, Movies, and Sports: Display Quality: Samsung devices, especially their flagship phones, tablets, and TVs, boast high-quality AMOLED/QLED displays with vibrant colors, deep blacks, and high refresh rates. This makes them ideal for an immersive viewing and gaming experience.
Audio: Many devices come with advanced audio technologies (like Dolby Atmos) and good speakers, enhancing the sound for movies, music, and games.
Performance: Powerful processors (like the Snapdragon 8 series) ensures smooth streaming.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone is well built.
on June 3, 2025
Posted by: Gizmo12
[This review was collected as part of a promotion.] I love the Galaxy AI on the phone. I used the phone for personal and work stuff. I am on my phone most of the day and the battery holds up very well. I also play games on my phone. With me being on the go it has definitely been put through the paces of a day to day work load.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features love the ai update and pen feature
on June 3, 2025
Posted by: Jbeezy57
[This review was collected as part of a promotion.] I use my device for streaming movies music social media and taking pictures. Also love the AI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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