Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,803 Reviews)
Open Ratings Snapshot
Rating breakdown 16,803 reviews
5 Stars
14,534
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
Excellent product
on June 2, 2025
Posted by: Samsungfans
[This review was collected as part of a promotion.] Galaxy AI make the phone so much better on top of what the phone originally have with one ui 6.0
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 Ultra smartphone
on June 2, 2025
Posted by: iampvu
[This review was collected as part of a promotion.] Great phone and galaxy Ai options. Super cool features, takes excellent photos. Supet clear and crisp photos. Long lasting battery life, Galaxy ai works really well. Overall good looking phones, fast, and reliable.
Highly recommended. Always been a Samsung S series user. Never had any issues.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good overall
on June 2, 2025
Posted by: Rimonadee
[This review was collected as part of a promotion.] Great device, microphone slightly prone to water damage, would prefer if camera lenses didn't protrude from phone, hate bixby
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on June 2, 2025
Posted by: Mrsdolittle2001
[This review was collected as part of a promotion.] The phone has great features, but the update from May 2025 was not great.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S24+ ultra
on June 2, 2025
Posted by: 11BCOWBOY
[This review was collected as part of a promotion.] Excellent product, latest update to phone changed done of my preferences, but oh well
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've had so far...
on June 2, 2025
Posted by: Ewilly
[This review was collected as part of a promotion.] Bought my wife the Galaxy Fold and I gifted myself the S24 ultra for Christmas last year... no issues.. love the upgrades and customization.. wish I could say id never get another phone but if I could ... I would. Galaxy Ai features are impressive.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone,great camara
on June 2, 2025
Posted by: Got2beu
[This review was collected as part of a promotion.] I use my samsung for a number of things,everyday life, work, leisure, reading books, shopping and I will say that its never failed me yet, would absolutely get a new phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing S24 Ultra!
on June 2, 2025
Posted by: Soldonsamnsungs24ultra
[This review was collected as part of a promotion.] My Samsung S24 Ultra has been amazing! The camera focus, zoom and clarity is beyond everything. The zoom capabiitirs has come in handy more than once. I do wish the sound volume was a bit higher, but other than that it is great. I recently got more into the Galaxy AI features. It has been helpful in searching and writing documents. I've came to depend on it alot. I love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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