Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Samsung Continues to Be #1
on June 2, 2025
Posted by: RumpleStrong
[This review was collected as part of a promotion.] Samsung continues to lead the market in device quality. Best camera options, amazing battery life and Samsung AI to top it all off. Bringing back the stylus is a throwback to the Galaxy Note days and adds function that is great in my day to day. Overall the best phone on the market and I'll never turn to the daisies with the forbidden fruit phone. Galaxy for life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mobile with all features
on June 2, 2025
Posted by: M507me
[This review was collected as part of a promotion.] Excellent ai based functionalities and pen
Exceeding the expectations ...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone Is Amazing!
on June 2, 2025
Posted by: MegaEC
[This review was collected as part of a promotion.] I routinely use my Galaxy S24 Ultra for a variety of different tasks. I use it for social media, work, and to stream shows. The pen is an amazing addition to the Samsung Galaxy Series, I use it to make lists at work or to write myself quick notes. I have also found the Galaxy AI feature where you draw a picture and it brings it to life with different styles to be a nice little thing you can do for fun! The phone itself is great quality and I could not imagine using anything else. It pairs great with my galaxy watch! I would give the phone a 10/10!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on June 2, 2025
Posted by: TinyGalaxyluv
[This review was collected as part of a promotion.] I love my phone and all is new features including the ai feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever!!!!
on June 2, 2025
Posted by: swright0881
[This review was collected as part of a promotion.] I love my new Samsung. It has a pen which I love to use for editing pictures. Also, it has AI built in which I am excited to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on June 2, 2025
Posted by: Dolly8372
[This review was collected as part of a promotion.] This phone was absolutely awesome from the time I first got it but with this last update and the new AI, I couldn't be happier. I didn't think I could be happier with this phone until the AI hit. You couldn't ask for a better phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Somw repairs needed
on June 2, 2025
Posted by: Moneymaker3000
[This review was collected as part of a promotion.] The galaxy ai on this device has worked almost flawlessly. For some reason it randomly listens in. I've had issues with the phone slowing down. Or losing service.
Value
2
Response from Samsung USBy R&R Team, June 3, 2025
Hi Moneymaker3000, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We are happy to hear that you are so happy with the usage of Galaxy AI, and finding it to operate as expected. We have provided a link to an article to help you maximize the speed of your device, and troubleshoot the connection to your carrier. We have also shared a link to the Samsung Support Team to offer additional assistance if these matters continue. Thank you for being a Samsung customer. -Elizabeth
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Greatbuy86
on June 2, 2025
Posted by: Kang1986
[This review was collected as part of a promotion.] My s24 ultra has been amazing and works great. The camera is exactly how I like it. The size is perfect and just overall a great buy im looking foward to the future with Samsung. Thanks you guys has been great throughout the years that I have been upgrading with Samsung. Don't let up. The Ai program has also been great btw.
Value
5
Written by a customer while visiting Samsung US