Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Great phone, fast processing and camera
on August 12, 2024
Posted by: Midwestman
[This review was collected as part of a promotion.] This phone does everything you want and more. I have zero issues with this phone. I use it for personal and work and no matter the amount of apps I have open, there has never been any performance issues. Very happy so far!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing!
on August 12, 2024
Posted by: Magevego
[This review was collected as part of a promotion.] I love tha Galaxy AI for editing pictures.
I actually use this product to watch streaming movies and the battery is excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on August 12, 2024
Posted by: BigA123
[This review was collected as part of a promotion.] I love this phone! It is definitely the best in the series so far. The Galaxy AI makes it even better! I got thos phone on release date in the US and have had no issues yet. The frame and screen size are perfect for my hand. I would definitely recommend this phone to anyone looking to upgrade. You also get a perfect link to you galaxy watch and buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on August 12, 2024
Posted by: UltraReviewer099
[This review was collected as part of a promotion.] This is my first Ultra phone, and it has been incredible. I'm glad I got it for several reasons - the phone is wicked fast, it has an incredible battery (I don't have to worry about bringing a charger with me everywhere I go), and the Galaxy AI features are awesome. I love the photo editing tools, and the interpretor feature was especially useful for my recent Europe trip. Great work Samsung!
Value
5
Written by a customer while visiting Samsung US
Posted by: PRSR
from Greenville SC
Expertise:Expert
Verified Purchase:Yes
Not as expected the Camara is not as expected there is no much difference them s24 and battery is not as expected
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
1
Response from Samsung USBy R&R Team, August 15, 2024
We appreciate you reaching out to us. We always value your feedback as we continue to make improvements. We noticed you are reaching out about the S24 Ultra. The camera on S24 Ultra has a significantly improved camera, including a 200MP main camera lense (vs 12MP on Note20), 4x optical-level zoom options (vs 1x), and improved Space Zoom that magnifies images up to 100x (vs 30x). You still have a massive 6.8” display and embedded S Pen to capture notes. Thanks again for the feedback. If you are experiencing any challenges with your battery, check out the link attached to help optimize your battery life. For any other concerns or questions, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on August 12, 2024
Posted by: Success2024
[This review was collected as part of a promotion.] Love my phone and have been Galaxy owner for many years. This one is best one yet! Galaxy AI is huge plus. Camera on this phone is amazing and better than competitor phones!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Android Device
on August 12, 2024
Posted by: Techgirl77
[This review was collected as part of a promotion.] Fast and reliable phone. Daily calls, text and email.
AI helps with searches and writing emails.
With the Ultra I constantly use the s-pen for signing documents and taking pictures.
Gaming on the device is seamless.
Clear and crisp display for watching videos on all my streaming platforms.
AI helps with searches and writing emails.
With the Ultra I constantly use the s-pen for signing documents and taking pictures.
Gaming on the device is seamless.
Clear and crisp display for watching videos on all my streaming platforms.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on August 12, 2024
Posted by: Kalesteve
[This review was collected as part of a promotion.] I got galaxy S24 ultra and it's been amazing top notch specs. Amazing camera and nice features when you take photos. I love the ability to make slow mo in my videos. I love love ability to zoom in when I go to the Vikings game it's as if am close to the players. 100% love the 7 year product upgrade I think this phone will last me a good minute for sure.
Value
5
Written by a customer while visiting Samsung US