Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
What an super phone!!!
on August 12, 2024
Posted by: Samsungpep24
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is seriously impressive. Its 6.8-inch AMOLED screen looks amazing, with super vibrant colors and smooth scrolling at 120Hz. The camera setup is top-notch, featuring a 200MP main lens and some cool AI features that help with scene adjustments and low-light shots. The new “Portrait Mode” uses AI to give you those perfect background blur effects and keep your subject sharp. It’s powered by the Snapdragon 8 Gen 3 chip, so everything runs smoothly whether you’re multitasking or gaming. The battery lasts longer, and charging is faster too. Plus, One UI 6.0 adds handy features like AI app suggestions and smart home controls. Overall, the Galaxy S24 Ultra blends sleek design with awesome AI tech.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the device
on August 12, 2024
Posted by: Spacejamb
[This review was collected as part of a promotion.] I mostly use my phone for work. Lots of new cool features that the AI implementation brings to the table!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the way it runs and the size of it
on August 12, 2024
Posted by: Patricia
[This review was collected as part of a promotion.] I like my phone. It runs good and gets what I need done for me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new Galaxy S24 Ultra is a great device
on August 12, 2024
Posted by: LVDripline
[This review was collected as part of a promotion.] The new Galaxy S24 Ultra is packed with features and has the power to get things done with the new Galaxy AI making it a breeze. Once you get the hang of it, Galaxy AI really makes things so much easier it almost feels like cheating whether it's with Notes or Translate I use it more than I thought I would.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super Versitile
on August 12, 2024
Posted by: Pops47
[This review was collected as part of a promotion.] I love the galaxy s24 ultra as my second samsung ( i previously had the note 20)
I can say its a sweet device with awesome features. I Use it for photos and overall multitasking ability being able to merge apps and work in one while using the other makes it a joy to use in my studies or work tasks. I also appreciate the functionality of Galaxy AI and its sidekick like abilities.
I can say its a sweet device with awesome features. I Use it for photos and overall multitasking ability being able to merge apps and work in one while using the other makes it a joy to use in my studies or work tasks. I also appreciate the functionality of Galaxy AI and its sidekick like abilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding product!
on August 12, 2024
Posted by: Dvo778
[This review was collected as part of a promotion.] My S4 ultra takes everything I throw at it for work, for play, phenomenal device, always recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Goodbye Edges
on August 12, 2024
Posted by: Riley520
[This review was collected as part of a promotion.] I am someone who gets the new Galaxy ultra every single year. I was extremely excited to hear that Samsung had gotten rid of the curved edges on the screen. Boy did I hate those and felt that they were such a gimmick. The s24 ultra lost the edges and feels much better. Galaxy AI is fun to play with. Great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Concerns about the antenna persist.
on August 12, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy Ai is cool. The live translate works well. My real concern is the antenna. I had an s22 which had 2 antenna failures and I had to get a new phone. Last week this phone had the same issue. It concerns me. I didn't take the phone in but it is working now. My hope is if this issue is still there that samsung will address it if I have a failure again due to the antenna issue.
Value
3
Response from Samsung USBy R&R Team, August 15, 2024
Thanks for reaching out to us, Mitch. We appreciate you letting us have your honest feedback and value you as a loyal customer. Thank you for your interest in the S24 Ultra. With the S24 Ultra, you can have real-time foreign language translations using Live Translate with Galaxy AI. This feature allows for convenient communication through near-real-time voice translations directly in your Samsung Phone app. We understand the importance of ensuring that your phone connection is always reliable. If you ever run into any challenges, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US