Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
This phone does it all!!
on August 12, 2024
Posted by: Baldeagle
[This review was collected as part of a promotion.] I always use Galaxy AI to adjust photos and ask questions. I use my phone for work, gaming, and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice to have but not my favorite
on August 12, 2024
Posted by: Rg92154
[This review was collected as part of a promotion.] The camera is a noticeable improvement my previous phone(note 20 ultra) especially with the added help from "AI" cleaning up the picture quality. I would gladly lose the increased camera capabilities if it meant I could get the expandable memory(SD card) capabilities back. Other than the picture quality and loss of SD card, and finally removimg the curved screen(best improvement by far), I see no real difference in the S24 over my old note 20 ultra.
Value
3
Response from Samsung USBy R&R Team, August 14, 2024
Thanks for sharing your feedback with us. We always strive to provide the best products for our valued customers. We see that you are sharing your feedback about the Galaxy S24 Ultra. The Galaxy S24 Ultra is like a Note, but newer and better with the Galaxy AI experience. Defy language barriers with Live Translate. Bring more details out of the dark with Nightography Zoom. And search like never before using Circle to Search with Google. The camera on S24 Ultra has a significantly improved camera, including a 200MP main camera lense (vs 12MP on Note20), 4x optical-level zoom options (vs 1x), and improved Space Zoom that magnifies images up to 100x (vs 30x). You still have a massive 6.8” display and embedded S Pen to capture notes. If you have any further concerns or questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
A phone with AI is life-changing.
on August 12, 2024
Posted by: AnakAyam
[This review was collected as part of a promotion.] I recently upgraded my phone from the Samsung Galaxy S23 Ultra to the S24 Ultra, and I must say, I have no regrets. The Galaxy AI feature has proven to be an incredibly useful addition to my device. It has significantly enhanced my typing skills, allowing me to communicate more professionally and efficiently. In the past, I struggled with grammar, and my wife would often playfully tease me about my grammatical errors. However, thanks to the assistance of Galaxy AI, I have noticed a remarkable improvement in my writing, which has even impressed my wife. I am truly grateful for the positive impact that Galaxy AI has had on my communication skills.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth running phone
on August 12, 2024
Posted by: Shepard
[This review was collected as part of a promotion.] The phone runs great and the Galazy AI is easy to use. I use the AI feature at work all the time. It makes it so easy to search what you are looking for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm a raft guide, It is waterproof and sturdy!
on August 12, 2024
Posted by: Valdez
[This review was collected as part of a promotion.] Between the Galaxy AI, durability, waterproof, and shockproof construction, what more could you want in a phone? This thing rocks in every way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S24 Ultra Honest Review
on August 12, 2024
Posted by: ChrisB
[This review was collected as part of a promotion.] I love getting the latest Samsung products and utilizing the fun and new technologies they have to offer.
My initial purpose for getting the phone was for the new Galaxy AI features that they were heavily promoting. A lot of the things it offers is pretty cool. The ones I find myself using the most is the photo editing that can remove objects or the circle to search function that makes it super easy to find and search for things. The ones I don't use so much but are helpful when needed are the translate language options in texts and calls, and the notes auto summarizing. Glad to have been a part of the initial round of AI integration and it has been fun and engaging.
My only gripes i really have with the phone were the phone color I selected was purple, and it looked much more vibrant online, but in person it's much darker and is hard to tell its purple. Lastly, the default camera options made my photos look super fake and put a bunch of weird filters so I had to manually turn all that off. The quality isn't as great at night as they said with the 'Nightography' either. Otherwise great upgrade from my S22 ultra!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 12, 2024
Posted by: AndroidLove
[This review was collected as part of a promotion.] There is so many things about my phone I haven't even used yet because there is so many cool options to choose from. I love mostly about screenshotting a picture and then cropping the words out of it to paste elsewhere. I also love the Galaxy AI in pictures that I like something and it will search where I can find it. I use my phone for work and home as I don't have a computer so it is my everything!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
And I thought the Note 10+ was good
on August 12, 2024
Posted by: DjMack900
[This review was collected as part of a promotion.] This new Galaxy AI is totally awesome. You just have to start a thought and it does the rest. Even if you weren't sure where you were going with that Galaxy AI can hit that home rum you were looking for.
Value
5
Written by a customer while visiting Samsung US