Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Great AI phone ever
on August 12, 2024
Posted by: Rjscorpio
[This review was collected as part of a promotion.] Galaxy AI is a great feature in this phone. It is easy and productive to use everyday with this phone. Pictures come out crisp and sharp and also edit with Galaxy AI which creates excellent photo. Circle to search is wonderful and easy to search about anything and everything. Galaxy AI live interpret makes phone calls easy to talk with other languages. Overall S 24 ultra is exceptional phone in the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding phone
on August 12, 2024
Posted by: Jimmybones5268
[This review was collected as part of a promotion.] Same as older models but better. S3amless integration with pc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone.
on August 12, 2024
Posted by: Jaymesphone77
[This review was collected as part of a promotion.] Love all tje features of the phone. Camera is amazing! Only issue I have is the curved/rounded screen. It makes it easier to get damaged. I don't quiet understand the Galaxy AI feature. I do like all of the color options.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy phone to date
on August 12, 2024
Posted by: SonnyR
[This review was collected as part of a promotion.] I've had the S24Ultra for about 6 months, replacing my S21Ultra. It is outstanding.
The battery charges fast and last a lot longer than my S21Ultra. The screen is bright and clear. I haven't used the cameras that much but they seem to be as good as the S21Ultra.
The new AI feature is great. It limits the amount of searching I need for answers. It also recommends sights. I've used the circle to search feature a few times. It's useful but I don't think I'll use it much.
I was debating whether to wait for the Fold6, but after reviewing both, the S24Ultra specs beat the Fold6... in my opinion.
Pairing the S24Ultra with my Buds2Pro was seamless. It also paired easily with my Sony X5 headset and my Surface Pro laptop.
I'm sure there's a lot more goodies to be discovered. I can't wait. Great product
I'm sure there's a lot more goodies to be discovered. I can't wait. Great product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24 Ultra
on August 12, 2024
Posted by: LucyLu
[This review was collected as part of a promotion.] My Galaxy S24 ultra has been wonderful for watching videos, completing college assignments on, streaming TV on and much more. Compatible for everything I need it for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!!!
on August 12, 2024
Posted by: Sdizzle79
[This review was collected as part of a promotion.] This phone has been a great upgrade from my previous phone which was a S20 5G. I love how intuitive and easy the phone is to use and I just started using Galaxy AI which has been a game changer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really awesome camera and design.
on August 12, 2024
Posted by: Jdr1987
[This review was collected as part of a promotion.] Galaxy AI is really awesome and so helpful use it often.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Voice to text and email stops working
on August 12, 2024
Posted by: Frustrated
from Ft. Lauderdale
I'm having more issues with this phone for voice to text or email. It keeps stopping.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy R&R Team, August 13, 2024
Thanks for the honest feedback. We aim to provide our customers with the best services and products possible. We see that you reach out to let us know about your S24 Ultra. From the titanium frame hardware to the AI-packed software, Galaxy S24 Ultra delivers an elevated experience compared to its predecessor.6 Galaxy S24 Ultra has a Quad Tele camera system that can capture clearer, higher resolution zoomed-in photos than Galaxy S23 Ultra. If you are experiencing overheating on your device, please reach out to the link attached to help keep your devices at their normal operating temperature. If you have any other concerns or questions, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US