Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB S908U Unlocked - Red
Average customer rating
4.7
(3,263 Reviews)
Rating breakdown 3,263 reviews
5 Stars
2,529
4 Stars
544
3 Stars
89
2 Stars
43
1 Star
58
89%of customers recommend this product.
(
622 out of
698)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB S908U Unlocked - Red
Customer Rating
5
Great phone!
on February 22, 2023
Posted by: Stan0311
[This review was collected as part of a promotion.] My Samsung Galaxy s22 Ultra is the best phone I have ever owned. The picture quality blows competition out of the water. I have owned my phone for a month and still haven't scratched the surface to test out all of its features. I had forgot how helpful the s pen is. I use it to sign documents for work. I have always been a Samsung person, and think I will always be. I am always encouraging my friends to leave the dark side and get a phone that really functions flawlessly. Keep up the great work!
Written by a customer while visiting Samsung US
Customer Rating
1
Poorly built
on April 2, 2022
Posted by: Dallas Expert
from Dallas TX
Expertise:Expert
Terrible phone. Speaker is not loud at all and vibrates. S21 Ultra was much better. Also it has 4GB less Ram. Screen is not as good as the S21ultra. I hate the fact that it has curved glass. The only reason Samsung use Curved Glass is because they want to prevent us from using a glass screen protector. So they keep selling replacement screen.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Charles, Samsung Care, April 4, 2022
Hi. Thank you for bringing this to our attention. I see you have some concerns with Galaxy S22 Ultra. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. There are two variants for the S22 Ultra. We have the 8GB RAM and the 12GB Ram.
Galaxy S22 Ultra; Compare The Models
https://www.samsung.com/us/smartphones/galaxy-s22-ultra/buy/galaxy-s22-ultra-256gb-unlocked-sm-s908uzrexaa/?modelCode=SM-S908UZREXAA
Galaxy phone or tablet displays volume limit reached message
https://www.samsung.com/us/support/troubleshooting/TSG01001429/#turn-off-volume-limit-on-your-phone-or-tablet.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144366109
Have a great day.
^Charles
Galaxy S22 Ultra; Compare The Models
https://www.samsung.com/us/smartphones/galaxy-s22-ultra/buy/galaxy-s22-ultra-256gb-unlocked-sm-s908uzrexaa/?modelCode=SM-S908UZREXAA
Galaxy phone or tablet displays volume limit reached message
https://www.samsung.com/us/support/troubleshooting/TSG01001429/#turn-off-volume-limit-on-your-phone-or-tablet.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144366109
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
1
Great features but bad end product
on March 8, 2022
Posted by: Noah
from Exton Pennsylvania
Expertise:Expert
I feel like Samsung is following into iPhone footsteps no charger then eventhough they had the technology avaliable and patended they would rather wait another year to give us better charging . A very low profile one plus 8T phone I had before charges in 20 minutes 65 watt charge and I never had to worry with that . Also the phone feels like a solid brick not comfortable to hold with pointy corners like why can't u make it rounded but thats OK its personal preference but I doubt most ppl will like it . Now the most important thing the spam apps they installed with this phone !! Like I don't want Spotify but it comes with the phone ! Facebook and messenger and many many more extra apps that I absolutely don't want or need and last but not the least performance cheating that Samsung is caught of and personally this phone compared to my old OnePlus 8T seems slower !!! Yes it does not only charging but the overall performance issues . I felt like it was lagging and even froze couple of times and I get thats its bugs and they will fix it but it just feels slow too running many apps it will run into issues which is still unbelievable for me since 12 GB of ram and 8 Gen is getting outperformed by my iPhone 13 pro max . And the battery is also nothing compared to iPhone pro max 13 battery ..that phone last me 2 days while this barely last me a day.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
Great Flagship Smart Phone!
on March 28, 2022
Posted by: Technologydude
Expertise:Expert
[This review was collected as part of a promotion.] This is a great flagship Android smartphone. This is my first Android phone since the Galaxy S4. I switched over from a competitor and I'm very happy with the switch. I'm impressed with all the features the S22 Ultra and Android have to offer. One UI is great. I also love that I'm able to connect the phone to my desktop PC. The screen on this phone is incredible, easily the best smart phone screen I've ever used. The cameras are also great. The only real issues I have are that the battery life could be better and that the speakers don't get as loud as I'd like. Overall the S22 Ultra is a great phone and I'm happy I made the switch. If you're on the fence about switching from another device I'd go for, you won't regret it.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Great
on March 24, 2022
Posted by: Anonymous
from PHOENIX, AZ
Expertise:Expert
[This review was collected as part of a promotion.] i bought this phone a month ago, and it's amazing, I loved that it includes the spen, but it has battery problems, the battery lasts less, compared to the battery of my previous device (s21 ultra).
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Only one word.....WOW!!!
on July 14, 2022
Posted by: DRDGRL
from St. Louis, Mo.
Expertise:Intermediate
After reading the reviews, I was really hesitant to buy this phone. So glad I didn't let the negative reviews deter me. I dint know what people are doing with their phones to get such short battery life but I can tell you that I have been using this phone none stop since I got it and the battery lasts me at least a day before I have to charge it.
As far as not having a light to remind you of a missed notification (missed call or message), you can set sounding reminders.
No, it does not come with a "C" wall charger but I just use my regular USB charger and it works fine and still charges fast.
After watching several YT videos on how to optimize the phone, features, and camera, I have realized that this is no just a phone. It is a NASA computer in a tiny little box.
My only regret is not getting the bigger storage. But, then again, it will keep me from keeping useless photos and videos.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Looks and feels great but slow
on April 8, 2022
Posted by: Jeremy
from New Jersey
Expertise:Beginner
I ordered after the pre-order, but when I got the phone it feels nice, runs mostly smoothly, but just overall slow compared. Noticed when comparing to the other phones the, Ultra also has a 12GB RAM option, I noticed I wasn't given the option to order that RAM size with this phone and was stuck with the 8GB, which doesn't feel like it is enough for all the features this phone has
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
2
Response from Samsung USBy Charles, Samsung Care, April 8, 2022
Hi Jeremy. Thank you for bringing this to our attention. I see you have some concerns with Galaxy S22 Ultra. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. We also have a few variants for the S22 Ultra, 8GB RAM/128GB, 12GB RAM/256GB, 12GB RAM/512GB.
Samsung Galaxy S22 Ultra: Compare The Models
https://www.samsung.com/us/smartphones/galaxy-s22-ultra/buy/galaxy-s22-ultra-128gb-t-mobile-sm-s908udraxau/?modelCode=SM-S908UDRAXAU
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144385089
Have a great day.
^Charles
Samsung Galaxy S22 Ultra: Compare The Models
https://www.samsung.com/us/smartphones/galaxy-s22-ultra/buy/galaxy-s22-ultra-128gb-t-mobile-sm-s908udraxau/?modelCode=SM-S908UDRAXAU
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144385089
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
3
Not better than my Note 10 Ultra so far
on April 16, 2022
Posted by: Tony
from Boston
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone 2 weeks ago. It doesn't seem better than my 10 Note Ultra so far.
I would recommend this to a friend!
Response from Samsung USBy Chrystel, Samsung Care, April 18, 2022
Hi Tony,
Thank you for getting in touch about this. We are saddened to hear that this did not meet your expectations. I understand how disappointing it can be when expectations don't quite meet. We would definitely like to look into any issues you may be having with your Galaxy S22 Ultra to ensure that you are getting the best experience. Please know that we are continuously improving our services, and your feedback is vital to that process.
Should you need assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144413111
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US