Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB S908U Unlocked - Red
Average customer rating
4.7
(3,263 Reviews)
Rating breakdown 3,263 reviews
5 Stars
2,529
4 Stars
544
3 Stars
89
2 Stars
43
1 Star
58
89%of customers recommend this product.
(
622 out of
698)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB S908U Unlocked - Red
Customer Rating
1
Avoid the S22 ULTRA phone. Connectivity issues.
on November 28, 2022
Posted by: Greg
from The Villages, Florida
Expertise:Expert
Constant connectivity issues Samsung refuses to address. Network shows, no Data flows though. Frezzes now too since ui5.
I feel ripped off. This thing was expensive. Can i get a refund?
I feel ripped off. This thing was expensive. Can i get a refund?
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Response from Samsung USBy Bethany, Social Commerce, November 30, 2022
Hi Greg,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. All critiques are valuable as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should help concerning the connectivity and the freezing you've experienced. It sounds as if your device is still under warranty, so I've linked our warranty department as well. Please reach out them, and or Samsung Support as needed. Thank you for being a valued customer. -Bethany
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Warranty-Info
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. All critiques are valuable as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should help concerning the connectivity and the freezing you've experienced. It sounds as if your device is still under warranty, so I've linked our warranty department as well. Please reach out them, and or Samsung Support as needed. Thank you for being a valued customer. -Bethany
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
Not IP 68 Water and Dust Resistant
on November 29, 2022
Posted by: JSLCV
from California
Expertise:Intermediate
I bought a S22 Ultra in February and by April, I started getting a moisture/debris detected which prevented me from using the USB-C port to charge the phone. The problem would happen on and off until September when the phone would not accept a charge using the USB-C port. I never got the phone wet or dirty because I kept it in a case and put it my pocket. Not I would expect from an IP 68 rated phone.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
3
Value
3
Response from Samsung USBy Bethany, Social Commerce, December 1, 2022
Hi JSLCV,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. Your feedback is welcomed as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Servies. Often times they are able accommodate walk-in and in home services for your convenience. Please reach out to them for assistance with your charging port. Feel free to reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. Your feedback is welcomed as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Servies. Often times they are able accommodate walk-in and in home services for your convenience. Please reach out to them for assistance with your charging port. Feel free to reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Everything you want AND MORE!!!
on November 30, 2022
Posted by: Atari
from Phillips, Wisconsin
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone 6 months ago to replace my s20 ultra 5g. I didn't know if I would really notice a difference or not. The S20 ultra 5g already has top of the line hardware. I was amazed to see how much faster and smoother the phone ran all my apps and games. I game heavily and have all settings maxed out in game. It never lags. Not to mention the latency! 6ms on wifi! Amazing phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on December 1, 2022
Posted by: Alyk21610
from Ny
Expertise:Expert
[This review was collected as part of a promotion.] Quite happy with this phone. Only had it a few days though.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything about it
on December 2, 2022
Posted by: Daddy
from Wellsville Ohio
Expertise:Beginner
[This review was collected as part of a promotion.] I bought s22 ultra 1.5 years ago befor that I had a note and I suggest their products to anyone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera zoom
on December 2, 2022
Posted by: Grunge
from Huntsville, Alabama
Expertise:Expert
[This review was collected as part of a promotion.] I got this as a work phone. But I find that I am using it more as a long distance camera. For example, I used it just the other day to zoom in on the gas price while i was too far away to see it with the naked eye.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Specs!
on December 2, 2022
Posted by: MMMS
from Houston, Texas
[This review was collected as part of a promotion.] I bought this phone some time ago and I love all its features because they're the best in the market (when I bought it and even now)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quality OS Paired with Stellar Camera
on December 2, 2022
Posted by: Ashley
from Philadelphia, PA
Expertise:Expert
[This review was collected as part of a promotion.] Ive been using this phone for a few months and I am consistently impressed with the capabilities of this phone.
Sending pictures and videos to people is a breeze and the quality is to die for. I took a photo of the moon on a cloudy night just to test it.
This is the attached photo. I think the results speak for themselves.
Samsung as always delivers a complete experience with their slew of apps such as PENUP and Samsung Notes; offering a customizable experience that never leaves you wanting.
Recommend 9/10 - It's just really expensive so I don't recommend for everyone!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US