Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB S908U Unlocked - Red
Average customer rating
4.7
(3,263 Reviews)
Rating breakdown 3,263 reviews
5 Stars
2,529
4 Stars
544
3 Stars
89
2 Stars
43
1 Star
58
89%of customers recommend this product.
(
622 out of
698)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB S908U Unlocked - Red
Customer Rating
4
Great phone but screen very easily scratches
on May 24, 2022
Posted by: MikeyT42
from Buffalo NY
Expertise:Intermediate
Love the phone and the picture quality especially the hunter time zone for taking pictures of the moon.. But really really did not like how easily the screen has scratched like there's looks like there's blemishes on my phone when you see it in direct sunlight. Been in a otterbox case since first bought it. Really wanna get a new screen but don't wanna pay out of pocket.
I would recommend this to a friend!
Features
4
Performance
2
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone
on May 26, 2022
Posted by: ic90
from Nairobi
Expertise:Expert
I bought this a couple of weeks back and the features work as advertised. Battery life is great! I easily get through a day with it. The telephoto cameras are also quite good especially in well lit areas. I love the speakers for media consumption and the fingerprint reader is also pretty fast. The screen is also splendid. I also love the features packed into OneUI, I don't think they are gimmicky. I love having the options. Only downside is the phone is large, I wish it was a tad bit smaller. Otherwise, best all round phone I've ever used.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Like the Phone but
on June 18, 2022
Posted by: Jay1
from NY
Expertise:Intermediate
okay so I'm digging this S22 ultra. Nice big screen features. The biggest phone I've ever owned. My last and use as a backup is the S10. The problem I have is with the screen itself and whatever material they used to construct it doesn't fare well with screen protectors. They all seem to slide up. I have gone through about 5 within a month and a half time. My S10 same screen protector company has and still on for over two years. However Samsung use to make their screens, go back to that material
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Loving this phone- Good performance & great camera
on June 19, 2022
Posted by: Cortknee
Expertise:Expert
I've had my S22 Ultra about 3 months & so far I love it! Way better than my previous S21 Ultra that had serious performance issues that I believe was Operating System related; also S22 Ultra camera is excellent; I've posted a couple pics I've taken to show the quality. I bought one of the Samsung flip cases to go with it which I also love & am hoping it will help keep me from dropping it since there is more to hold onto.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
I want my S20 FE back
on June 19, 2022
Posted by: Theopolis
from Queen Creek, AZ
Expertise:Intermediate
This phone is ok but the Bluetooth crashes all the time and just has issues functioningsmoothly. If I could go back in time and get my s20 fe back I would. That phone never had issues and was an excellent value.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy Michael Mynxx, Social Commerce, June 22, 2022
Hi, thank you for your feedback on your Galaxy S22 Ultra. We appreciate you taking the time to share with us. At Samsung we are always trying to innovate and improve on our existing designs and functionality of our products, so our customers can have the best experience possible. It looks like your case may still be under warranty, we recommend reaching out to our Samsung Care+ team and they can help. I have also provided some link that might be of use to you as well. Thanks again for being a Samsung customer.
Samsung Support:
https://www.samsung.com/us/support/
Warranty:
https://www.samsung.com/us/support/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Samsung Support:
https://www.samsung.com/us/support/
Warranty:
https://www.samsung.com/us/support/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Written by a customer while visiting Samsung US
Customer Rating
3
Display is nice, bad battery, laggy performance
on June 21, 2022
Posted by: Ryaninmaine1
from Maine
Expertise:Intermediate
Pretty disappointed honestly. "Upgraded" from a Note 10+. Would like it back. The battery life is terrible and I've had several performance issues a AAA phone shouldn't have
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
2
Response from Samsung USBy Michael Mynxx, Social Commerce, June 23, 2022
Hi, thank you for your feedback on your Galaxy S22 Ultra. We appreciate you taking the time to share with us. At Samsung we are always trying to innovate and improve on our existing designs and functionality of our products, so our customers can have the best experience possible. we have provided some links below that might be of use to you. Thanks again for being a Samsung customer.
Samsung phone battery drains quickly on 5G service:
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Apps are draining battery on Galaxy phone or tablet:
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Samsung phone battery drains quickly on 5G service:
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Apps are draining battery on Galaxy phone or tablet:
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Written by a customer while visiting Samsung US
Customer Rating
5
10 time better than my Galaxy note 9.
on June 23, 2022
Posted by: The Best
from Houston, Tx.
Expertise:Intermediate
One month in all I have is compliments about my phone. Pictures, apps, and technology are awesome!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 25, 2022
Posted by: Grace
from Sacramento California
Expertise:Expert
I got this phone this month and i love it the s pen is easy to use Awesome features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US