Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB S908U Unlocked - Red
Average customer rating
4.7
(3,263 Reviews)
Rating breakdown 3,263 reviews
5 Stars
2,529
4 Stars
544
3 Stars
89
2 Stars
43
1 Star
58
89%of customers recommend this product.
(
622 out of
698)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB S908U Unlocked - Red
Customer Rating
3
Great phone except for POOR BATTERY LIFE
on April 14, 2022
Posted by: jdgrover
from Bedford PA
Expertise:Expert
[This review was collected as part of a promotion.] Traded in my s21 ultra for the 22 ultra and overall theyre pretty comparible. 21 had MUCH better battery life though. Have my settings set to shut down charging to extend the life of the battery and i have yet to make it whole day without having to charge to make it through. According to Accubattery, based on 83 charge sessions with 3892% charged sessions they estimate my battery capacity to be 4422mAH and its supposed to be 5000!?? Pretty dissappointed in it. Just being honest Samsung...
I would recommend this to a friend!
Features
5
Performance
2
Design
5
Value
3
Response from Samsung USBy Chrystel, Samsung Care, April 15, 2022
Hi Jdgrover,
Thank you for getting in touch about this. We sincerely apologize for the inconvenience this has caused you, as the battery life on your Galaxy S22 Ultra is poor. I understand how essential it is to enjoy using your device at optimal performance and operate at its best. Please know that we are continuously improving our services, and your feedback is vital to that process.
Here is a link to an article for troubleshooting steps:
https://www.samsung.com/us/support/answer/ANS00078987/
Another is Apps are draining the battery on your Galaxy Phone:
https://www.samsung.com/us/support/troubleshooting/TSG01001388/#optimize-all-apps
Battery Life and Performance Optimization:
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung phone battery drains quickly on 5G service:
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144406694
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Super Phone
on April 15, 2022
Posted by: SJay
from New York
Expertise:Intermediate
[This review was collected as part of a promotion.] I have been using this phone for over a month, its super fast, has great features and takes awesome pictures.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
iPhone User Loves the S22 Ultra!!
on April 15, 2022
Posted by: 13 Year iPhone User
from Nashville, Tennessee
Expertise:Intermediate
[This review was collected as part of a promotion.] 13 Year iPhone user, I was bored with the iPhone and have been looking at purchasing the Fold 3 or the Samsung S22 Ultra, the Fold was a little too pricey for me so I passed on that one but ended up pre-ordering the S22 Ultra and I do NOT regret it at all, I love this phone mostly for the "Customizability" to make it your own, the fit and finish are pure premium and should be for the price, I also very much like the look of the camera layout on the back of the phone very clean and minimal, The squared off design of the phone with the screen that flows over the sides of the phone offer a no bezel look that offers a full screen, and what can I say about the screen! Awesome I have a hard time putting the phone down the screen looks so great, I still have my iPhone 13 Pro Max but I find myself using the S22 more & more the screen just looks so great, I also like the fact of the updates that are keeping the phone up-to-date, performance improvements, Security updates, And the speed of the phone, opening Apps is very snappy and fast, I never thought I'd use the S-Pen but I have been using this phone for work and for taking notes it's quick and fast to do so very handy and I have been using it a lot, but I also have a lot to learn to about the S-Pen I think it could become a very useful tool, I pre-order this phone and at the time Samsung was giving a free memory upgrade, I purchased the Unlocked Black 256GB, I am extremely happy with my decision I made about purchasing this phone....Also one more thing I need to mention the Battery, for the first week the battery was not very good but after that about a week later when it learned my daily routine it became very good and now lasts me all day, I am not a superuser or heavy user just using it for normal active like making phone calls, texting, searching the web and watching Youtube videos, I did add a case and a screen protector to protect my investment, overall I would highly recommend this phone if you have been sitting on the fence like I was, Time to pull the trigger well worth it, I am not being paid for this review I just have had a very positive experience with this phone after using Apple phones for so long, which are good phones but this S22 Ultra just opens up a whole new world.....Enjoy!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature
on April 16, 2022
Posted by: Sony
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] Ordered a at l and delivered on 2/22/22
Very happy even I also already has 13 pro max 256
Very happy even I also already has 13 pro max 256
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
amazing camera
on April 17, 2022
Posted by: EDR29
from Miami
Expertise:Intermediate
[This review was collected as part of a promotion.] create amazing photos like this one of the super full pink moon
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone
on April 18, 2022
Posted by: Millionaire
from Detroit, MI
Expertise:Intermediate
[This review was collected as part of a promotion.] I received my S22 ultra on 3/24/22. I was so excited. I was pre-order and took a little longer than expected but was well worth the wait. The red color is different than what I expected but I love this phone.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature
on April 19, 2022
Posted by: Poe Clay
from Rapida, VA
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this a month ago and I am so happy that I did
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very smooth user experience
on April 21, 2022
Posted by: Cweb
from charlotte, NC
Expertise:Expert
Even coming from a 6-year galaxy note 8, the transfer process was seamless. I love the new features and added s-pen enhancements. Screen resolution is amazing and processing power is fast and non-artifacting. great for gaming, great for 5G, Great for watching movies and video calls
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US