Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB S908U Unlocked - Red
Average customer rating
4.7
(3,263 Reviews)
Rating breakdown 3,263 reviews
5 Stars
2,529
4 Stars
544
3 Stars
89
2 Stars
43
1 Star
58
89%of customers recommend this product.
(
622 out of
698)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB S908U Unlocked - Red
Customer Rating
5
Galaxy s22 ultra
on August 16, 2022
Posted by: James
from Mississippi
Expertise:Expert
I have the new s22 ultra and love it. Had many other galaxy. I went to a iPhone 13 pro kept it 8 months and went back to galaxy. It is fast and as of now no peoble.s
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Beware there is No Travel Adapter Included in Box
on August 30, 2022
Posted by: UsedToBeSamsungFan
from Boston Ma
Expertise:Intermediate
I just received my Ultra phone and I can not use my phone. There is no travel adapter that come with the phone and it is a different cable from my old Samsung phone. How am I suppose to use it without battery? Now, I have to order the adapter before I can use it - UNBELIEVABLE!!!!
I would recommend this to a friend!
Response from Samsung USBy Bethany, Social Commerce, August 31, 2022
Hello,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. Continuing what we started with the Samsung Galaxy S21 series, earphones and a charger plug are no longer included in the box because Samsung wants to minimize the impact our products have on the environment.
Samsung believes the removal of earphones and charger plugs from our in-box device packaging can help address the growing e-waste problem and unnecessary duplication of these items.
Existing Galaxy users are encouraged to continue using their current earphones and charging plug, while new users will need to purchase this separately. I’ve attached a link below that has a few chargers you could choose from. If you need any assistance, please feel free to reach out to Samsung Support. Thank you for being a valued customer. –Bethany
Accessories, Chargers & Cases | Galaxy S22 & S22+ | Samsung US
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. Continuing what we started with the Samsung Galaxy S21 series, earphones and a charger plug are no longer included in the box because Samsung wants to minimize the impact our products have on the environment.
Samsung believes the removal of earphones and charger plugs from our in-box device packaging can help address the growing e-waste problem and unnecessary duplication of these items.
Existing Galaxy users are encouraged to continue using their current earphones and charging plug, while new users will need to purchase this separately. I’ve attached a link below that has a few chargers you could choose from. If you need any assistance, please feel free to reach out to Samsung Support. Thank you for being a valued customer. –Bethany
Accessories, Chargers & Cases | Galaxy S22 & S22+ | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
nice phone,Bad camera!
on August 31, 2022
Posted by: Dissapointed
from Nebraska
Expertise:Intermediate
I am on my 3rd week with this phone, I bought it because of the highly rated camera With an incredible zoom of 100x. The good thing about it is, on macro shots clarity is great, However when zooming in The camera will not focus in automatic mode or manual. I have added pictures (automatic focus) of 20, 50 and 100x zoom. The object was 80' away from me the phone was on a secure tripod. I am extremely disappointed in this camera for the value of the phone. In my opinionThe Galaxy S20 takes the best pictures by far.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
4
Value
2
Response from Samsung USBy Bethany, Social Commerce, September 1, 2022
Hello,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value all feedback as we continue to innovate and improve on the design and functionality of our products. I’ve attached a link that gives tips on how to take the best pictures while using zoom. If you need further assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. –Bethany
Galaxy Smartphone - Zoom in and out on the camera | Samsung Australia
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value all feedback as we continue to innovate and improve on the design and functionality of our products. I’ve attached a link that gives tips on how to take the best pictures while using zoom. If you need further assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. –Bethany
Galaxy Smartphone - Zoom in and out on the camera | Samsung Australia
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Loving this phone
on October 18, 2022
Posted by: Antho
from Houston
Expertise:Intermediate
[This review was collected as part of a promotion.] Getting used to having all the buttons on 1 side but other than that it's just a better samsung device
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Great Camera but poor wifi reception
on November 5, 2022
Posted by: Rakii
Expertise:Expert
I am a loyal Samsung user for almost 12 years.
This Samsung phone is very expensive and only great update is the camera and super fast charging. The wifi reception absolutely sucks.There is no SD card and headphone port is not present.Battery discharges very fast in say 7 hours.The screen protectors almost always covers the finger reading because the new finger-printer reader is very inconveniently located.
This phone actually bigger and heavier than other phones so I cannot hold it for too long.
I still like my older S9 Plus better, it's smaller, more sleek and has better wifi and better ports.
This will be my last Samsung phone.
Features
2
Performance
1
Design
1
Value
2
Response from Samsung USBy Bethany, Social Commerce, November 7, 2022
Hi Rakii,
Thank you for taking the time to review the Samsung Galaxy S22 Ultra. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. We're thrilled you think the camera is great! If you'd like corded headphones, you are able to purchase them. I've attached some options that will work with your phone below. I've also attached a few links that should be of help regarding the battery life, and connectivity of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Samsung Type-C Headphones, Black Mobile Accessories - EO-IC100BBEGUS | Samsung US USB-C Headphone Jack Adapter Mobile Accessories - EE-UC10JUWEGUS | Samsung US
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy S22 Ultra. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. We're thrilled you think the camera is great! If you'd like corded headphones, you are able to purchase them. I've attached some options that will work with your phone below. I've also attached a few links that should be of help regarding the battery life, and connectivity of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Samsung Type-C Headphones, Black Mobile Accessories - EO-IC100BBEGUS | Samsung US USB-C Headphone Jack Adapter Mobile Accessories - EE-UC10JUWEGUS | Samsung US
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
Good, but not an upgrade
on March 7, 2023
Posted by: JamesK
[This review was collected as part of a promotion.] I like having the pen on this phone. I use it primarily for web browsing. However, I do have apps shut down due to "lack of memory". I did not have this issue with my S21 Ultra.
Response from Samsung USBy Bethany, Social Commerce, March 9, 2023
Hi James... Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your feedback as we continue to lead the charge on innovation. Please reach out to Samsung Support, which I've attached below, for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera!
on March 21, 2023
Posted by: Crystal
[This review was collected as part of a promotion.] I've only ever owned Samsung Galaxy phones. Before I get a new phone I always research what phones have the features that are important to me which is camera and photo quality. The s22 has one of the best cameras you can get on a phone in my opinion. I love the new expert raw feature that just came out and the fact that I'm able to take beautiful night photos and astrophotography with just a smart phone!
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone so far!
on April 11, 2022
Posted by: jimmyd
from Syracuse, NY
Expertise:Expert
[This review was collected as part of a promotion.] So far this phone has been a welcomed upgrade from my Note 10 Plus. Love the feel, the look and the performance
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US