Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB S908U Unlocked - Red
Average customer rating
4.7
(3,263 Reviews)
Rating breakdown 3,263 reviews
5 Stars
2,529
4 Stars
544
3 Stars
89
2 Stars
43
1 Star
58
89%of customers recommend this product.
(
622 out of
698)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB S908U Unlocked - Red
Customer Rating
3
Better and worse than S10+
on August 26, 2022
Posted by: ArtI
from GA
Expertise:Intermediate
I recently swapped S10+ with S22 Ultra 512 (Verizon) . S22 looks and feels good: better camera and screen. Cellphone signal and internet reception were better with S10. If your main reason to have a phone is communication - think twice.
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Bethany, Social Commerce, August 29, 2022
Hi ArtI, We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. At Samsung, we value all feedback as we strive to innovate and improve on the design and functionality of our products. We’re thrilled you are enjoying its camera and screen! I’ve attached some links below that should help with your connection. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Samsung phone has slow mobile data speed
How to keep your Galaxy phone from slowing down (samsung.com)
smsng.us/Samsung-Support
Samsung phone has slow mobile data speed
How to keep your Galaxy phone from slowing down (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned
on December 31, 2022
Posted by: Mistahpipes
from New Hampshire, USA
Expertise:Intermediate
[This review was collected as part of a promotion.] I just received for Christmas and I couldn't be happier. A crystal clear sharp display, a camera loaded with features and capable of 100x zoom while still retaining crisp detail! Incredible. And creating artwork with the s pen is just like the real thing except better! Im sticking with Samsung til the end. Nuff said! Heres to a great new year with a great phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Sucky battery life
on March 28, 2022
Posted by: Galaxy fan
I should have kept my Note 10+, I used to charge it only twice a week. This S22 Ultra came with no charger but is needing charge every night.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Charles, Samsung Care, April 6, 2022
Samsung wants to minimize the impact our products have on the environment. To promote better recycling habits, we are transitioning to removing earphones and charger plugs. Samsung believes removing earphones and charger plugs from our in-box device packaging can help address the growing e-waste problem and unnecessary duplication of these items. Here is a link for more details to help you maximize the device's potential.
Get the most out of your Galaxy phone battery
https://www.samsung.com/us/support/answer/ANS00078987/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144376015
Have a great day.
^Charles
Get the most out of your Galaxy phone battery
https://www.samsung.com/us/support/answer/ANS00078987/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144376015
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone, color not as described.
on August 18, 2022
Posted by: GiantLimes
from NE Oklahoma
Expertise:Intermediate
I've been using this device daily for a few months now. It works great, have yet to experience any lags. Initially had an issue with a few apps, but that was the apps not supporting Android 12.
Tho I am knocking a point on design. I ordered the online exclusive color red. The color I got seems to be tomato. Yes, that is a shade of red. but it looks closer to a mixture of pink and orange. Not sure if this was just a factory defect or intended. But it does not look anything similar to the color shown in the pictures.
Now I'm not dissatisfied with the color. If it is a factory defect. Then I am glad to have a unique colored Samsung Phone. But I am skeptical that is the case, as you would think that the S-Pen would be a different color that the phone which it is not.
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Don't do it!
on March 22, 2022
Posted by: 22 ultra is horrible
from Minnesota
Expertise:Intermediate
Literally problem after problem. Apps not working, text never works. Just trash! Should have kept my note 9! I want my money back or my old phone back. I can't express how disappointed I am.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
just horrible... need to fix flaws
on April 26, 2022
Posted by: diehardsamsung
from new york
Expertise:Expert
Upgraded from S9+ and it has too many lag issues and many apps crash consistently. Samsung needs to eliminate all the bloatware and spyware running in the background. Yeah, the consumer knows what you are up to? Massive privacy and data breach.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
The best powerful phone ever
on March 9, 2022
Posted by: ExperienceGirl
from California
Expertise:Expert
I read all the negative reviews and I still went ahead and purchase the phone, and I am so glad I did. This is the best Samsung I ever had I switch from the s21 Ultra and I glad I did. The camera and speed of this phone is amazing. And as for no charger maybe you guys who complaining about that should research why the phones doesn't come with chargers anymore it has nothing to do with who the manufacture's are.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on March 9, 2022
Posted by: Arielazo
from Florida
Expertise:Intermediate
I bought my s22 ultra in preorder and it has been working great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US