Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB S908U Unlocked - Red
Average customer rating
4.7
(3,263 Reviews)
Rating breakdown 3,263 reviews
5 Stars
2,529
4 Stars
544
3 Stars
89
2 Stars
43
1 Star
58
89%of customers recommend this product.
(
622 out of
698)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB S908U Unlocked - Red
Customer Rating
1
Good phone very poor support
on August 19, 2022
Posted by: Hah3day
from Bloomington, mn
Expertise:Intermediate
Can not find a way to turn off: google on hone page, after a night could not make or recieve calls bixby
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
2
Response from Samsung USBy Bethany, Social Commerce, August 23, 2022
Hello. Thank you for your review of the Samsung Galaxy S22 Ultra. At Samsung, we value all feedback as we strive to innovate and improve on the design and functionality of our products. There’s another way to switch off your device besides the side buttons. If you swipe down from the top of the screen and then swipe down a second time and press the ‘power’ icon in the top right corner next to the search icon.
You can also go into Settings> Advanced features>Side Key
From there you are able to change the side key from Wake Bixby to Power off menu. Right below that is also a guide on How to power off your phone.
I've attached a link that offers troubleshooting steps you can take if your device is unable to make or receive calls. If you need any further assistance, please reach out to Samsung Support.
Thank you for being a valued customer. -Bethany
Galaxy phone is unable to make or receive calls (samsung.com)
smsng.us/Samsung-Support
You can also go into Settings> Advanced features>Side Key
From there you are able to change the side key from Wake Bixby to Power off menu. Right below that is also a guide on How to power off your phone.
I've attached a link that offers troubleshooting steps you can take if your device is unable to make or receive calls. If you need any further assistance, please reach out to Samsung Support.
Thank you for being a valued customer. -Bethany
Galaxy phone is unable to make or receive calls (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones ever
on March 29, 2022
Posted by: Maruf
from New York
Expertise:Expert
[This review was collected as part of a promotion.] I have been using Samsung Note 20 ultra for over a year and I recently jumped into Galaxy s22 ultra. I had no problem using the Note 20. It is such a beautiful and powerful phone. I thought s22 wouldn’t be that much of a change, which is true per se. However, the s22 ultra feels more premium with the design, the brighter screen and the perfect camera ever built in a smartphone. I am loving this phone so far and would recommend it to anyone who wants to upgrade.
This is my s22 ultra next to my note 8.
This is my s22 ultra next to my note 8.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy to Date
on March 29, 2022
Posted by: Anonymous
from Hamburg, NJ
Expertise:Intermediate
I pre-ordered the phone the morning after launch event day and received it 2 days prior to release date. Samsung does have work to do with their ordering system to say the least. It took way way way to much effort to place my order. Contact me if you would like to discuss it. My phone arrived when expected and in excellent condition. I used smart switch to move everything from my S21 Ultra to the new device. My experience has been flawless since I placed my order. Every year the phone just keeps getting better. Everything runs super smooth. The battery has plenty of life to do whatever I need to do. And if it gets lower than I think I need for the rest of the day a quick 10-to-15-minute charge with the 45-Watt charger does the trick. I highly recommend the S22 Ultra to anyone that wants a top-of-the-line flagship phone. Enjoy the phone for the flagship it is. If not, you may be better served by spending less money on a mid-range model.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst samsung phone
on April 24, 2022
Posted by: Syed
from Stockton, CA
Expertise:Expert
I always use samsung phone since note 3 then note 8 now S22 ultra and this is the worst phone ever, lagging always I don't play any games on it just use for normal use call text youtube that's all, worst battery drain super fast sometimes on 5% goes off directly, internet on it takes super slow to load and search not recommending this phone to anyone. It have lots of other issues like apps back out itself while using them.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Charles, Samsung Care, April 25, 2022
Hi Syed. Thank you for bringing this to our attention. I see you have some concerns with the Galaxy S22 Ultra. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
Get the most out of your Galaxy's phone battery
https://www.samsung.com/us/support/answer/ANS00078987/
Samsung phone battery drains quickly on 5g service
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
apps are draining the battery on galaxy phone
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144437822
Have a great day.
^Charles
Get the most out of your Galaxy's phone battery
https://www.samsung.com/us/support/answer/ANS00078987/
Samsung phone battery drains quickly on 5g service
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
apps are draining the battery on galaxy phone
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144437822
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
5
Top performer. Extremely Impressive
on July 23, 2022
Posted by: rdsOLDschool
from FL
Expertise:Expert
Just over a month of use, this is one super mobile phone.
Began with Samsung Galaxy S2 back in the day.
Every Galaxy upgrade I got was one step closer to beating the iPhone. This S22 Ultra surpasses the iPhone easily. Advanced features make the top of the line iPhone made for people who are text illiterate. The only way you see an iPhone now is in the rear view mirror.
Began with Samsung Galaxy S2 back in the day.
Every Galaxy upgrade I got was one step closer to beating the iPhone. This S22 Ultra surpasses the iPhone easily. Advanced features make the top of the line iPhone made for people who are text illiterate. The only way you see an iPhone now is in the rear view mirror.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It’s a great phone
on July 25, 2022
Posted by: Ray2022
from Los Angeles
Expertise:Intermediate
I love the phone but the only problem and hopefully it gets fix soon is the text messages from the competition can’t send pictures to iPhones I’d use both messaging apps an no luck …
Features
3
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not as good as S21 Ultra
on July 11, 2022
Posted by: Star77
from NJ
Expertise:Intermediate
I would have rather bought a new S21 Ultra than the 22 Ultra. It's a good phone, but I like my old one better. This S22 Ultra is inferior in so many ways. But most notable being the audio, battery life, and camera quality all sucks compared to the older model.
Features
3
Performance
3
Design
4
Value
1
Response from Samsung USBy Bethany, Social Commerce , July 26, 2022
Hi Star77,
Thank you for review of the Samsung Galaxy S22 Ultra. We appreciate all feedback as we strive to innovate and improve on our designs and functionality. I’ve attached a couple links regarding the battery that should be of use to you. Also some links from Samsung’s YouTube channel showing different features of the camera. Please reach out to Samsung Support, also below, concerning the audio. Thank you for being a valued customer. –Bethany
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Galaxy S22: Nature Photography with Expert RAW | Samsung - YouTube
Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
Galaxy S22 Ultra: AI-Enhanced Night Portraits | Samsung - YouTube
smsng.us/Samsung-Support
Thank you for review of the Samsung Galaxy S22 Ultra. We appreciate all feedback as we strive to innovate and improve on our designs and functionality. I’ve attached a couple links regarding the battery that should be of use to you. Also some links from Samsung’s YouTube channel showing different features of the camera. Please reach out to Samsung Support, also below, concerning the audio. Thank you for being a valued customer. –Bethany
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Galaxy S22: Nature Photography with Expert RAW | Samsung - YouTube
Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
Galaxy S22 Ultra: AI-Enhanced Night Portraits | Samsung - YouTube
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
Not a work phone.
on August 13, 2022
Posted by: Sergio
from Texas
Expertise:Intermediate
This phone is not but until you want to use certain apps that are required for work such as outlook. I can not run outlook for more than 5 seconds before the app crashes. I've Uninstalled and cleared data multiple times and it still can run that simple app.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy Bethany, Social Commerce, August 15, 2022
Hi Sergio,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value all feedback as we strive to remain innovate and improve on the design and functionality of our products. I’ve attached a link that should be of help concerning your apps crashing. If you need any further assistance, please reach out to Samsung Support also below. Thank you for being a valued customer. –Bethany
App is crashing or not working on Samsung phone or tablet
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value all feedback as we strive to remain innovate and improve on the design and functionality of our products. I’ve attached a link that should be of help concerning your apps crashing. If you need any further assistance, please reach out to Samsung Support also below. Thank you for being a valued customer. –Bethany
App is crashing or not working on Samsung phone or tablet
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US