Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Orange
Average customer rating
4.8
(16,802 Reviews)
Rating breakdown 16,802 reviews
5 Stars
14,533
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Orange
Posted by: Tanvir raju
from Ny
Expertise:Intermediate
Verified Purchase:Yes
Phone gets overheat that's why i had to return my item.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, July 22, 2024
Thank you for contacting us with your feedback, Tanvir. We see that you are inquiring about the S24 Ultra. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have an optimal temperature range for operation. While they may feel warm under certain conditions, such as when charging, this will not affect the device's performance or lifespan. Galaxy devices are equipped with built-in safeguards to notify and protect themselves if their temperature exceeds the normal operating range. If you have any further concerns or questions, please don't hesitate to contact us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: M Nguyen
from Houston
Expertise:Beginner
Verified Purchase:Yes
Really enjoy the ease of this phone and the pen. Would recommend to anyone.
Written by a customer while visiting Samsung US
Posted by: Tom B
Verified Purchase:Yes
Good phone but Samsung need to fix the USB C port that disconnects USB C headphones when switching apps. It's incredibly frustrating to have to keep reconnecting them every few minutes - this is a well known issue that many people have reported and can be found online too.
Response from Samsung USBy R&R Team, July 22, 2024
Thank you for contacting us, Tom. We see you're reaching out regarding your S24 Ultra your headphones disconnecting. Samsung provides a 12-month limited warranty for manufacturer defects. We also offer additional coverage through Samsung Care+ for eligible devices. Please use the link below to troubleshoot potential reasons why sound may not be playing from the headphones. If the issue persists, please contact Samsung Support for further assistance. -Kelvin
samsung.com/us/support/troubleshooting/TSG01001416/ (freezing)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
samsung.com/us/support/troubleshooting/TSG01001416/ (freezing)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Ceez1997
from Austin
Verified Purchase:Yes
I love the orange phone its so big and nice and takes good pictures as well good job samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: ramblinon
from Houston Tx west side
Expertise:Intermediate
Verified Purchase:Yes
Its, to me, nothing special has been added or changed.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Lithonia GA
Expertise:Beginner
Verified Purchase:Yes
I love my ultra 24 samsung phone. I am very happy with it. Thank you
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Customer Rating
5
Display
on July 22, 2024
Posted by: dbbusaf
Excellent phone, meets all my expectations, disregard my past review as it was fot a different phone.
Written by a customer while visiting Samsung US
Posted by: John
from Tx
Expertise:Intermediate
Verified Purchase:Yes
Love the camera. But some of the Apps like FB, Google Maps are glitching really really bad. I don't know if it's my service or the phone. I have never experienced it from my Old phone which is a Note 20. I hope you can help me find a solution to this matter because it is really frustrating.
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US