Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7 out of 5
4.7
(5,602 Reviews)
Open Ratings Snapshot
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5 out of 5
5
Very nice folding phone. Superb technology
on July 24, 2025
Posted by: Captaincanada
[This review was collected as part of a promotion.] This phone has great features like Galaxy AI and is perfect for watching movies and tv shows. Galaxy AI can help you creat reminders, set alarms and give you directions.
I use this phone everyday when I go to work and at home when I want to consume content.
It's a marvelous piece of technology.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Light and more powerful then fold4
on July 24, 2025
Posted by: J4galaxy
[This review was collected as part of a promotion.] Love the fold6! Its so much light then my fold4 I had previously with no draw back. The pen is slimmer, the chip is crazy powerful. The galaxy AI features like the translate on page, and photo removal features are genuinely helpful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome features
on July 24, 2025
Posted by: R8dr4life
[This review was collected as part of a promotion.] I use the multi screen feature all the time and I love it
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 25, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, R8dr4life! It's great to see that you're enjoying the multi-screen feature. With its spacious 7.6-inch foldable tablet display, the Z Fold6 truly transforms how you can work on the go. Being able to run up to three apps at once in Multi-Active Windows makes multitasking effortless, especially for busy professionals like you. Plus, with the Snapdragon 8 Gen 3 Mobile Platform, you’re getting the most powerful performance Samsung has ever put in a foldable device, ensuring that your experience remains smooth and efficient. If you have any questions or concerns about anything, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on July 24, 2025
Posted by: Fricc2174
[This review was collected as part of a promotion.] Great device looking forward to the Z Fold 7. Samsung really outdid themselves with the thinness.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The battery drains fast. Other than that I like .
on July 24, 2025
Posted by: Johnphone
[This review was collected as part of a promotion.] Galaxy AI is free? I enjoyed it very much though it is with great excitement.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 25, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, John! We’re glad to see you’re enjoying it, despite the concerns about battery life. Samsung is always looking to enhance your experience, and we're excited about how Galaxy AI can make your device even easier to use. With features in Samsung Notes, Samsung Internet, and the Camera app, you'll find a rich variety of options at your fingertips. Keep an eye out for upcoming software updates, as even more AI features will be added to your device. To help you optimize your battery life, we’ll also be adding a link at the end of this response with some tips. You can check for updates in your device’s Settings. Your feedback is invaluable, and we’re excited for you to explore all the possibilities! For any further concerns or questions, don't hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Too heavy, cumbersome to use, poor battery life
on July 24, 2025
Posted by: RGL62
Verified Purchase:Yes
Too heavy for pockets, cumbersome to use when open (but outside screen is too small when closed), poor battery life - dead after just 1/2 away from charger even though brand new
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, July 24, 2025
We really appreciate your candid feedback on the Galaxy Z Fold6, RGL62. We hate to see that you find the Z Fold6 a bit too heavy for your pockets and cumbersome to open, as well as small when closed. For your reference, the Z Fold6 is designed to be the lightest model in the Z Fold series at 239 grams and the thinnest at 5.6 mm. It offers a pocket-friendly silhouette and features an even brighter, impressive fold-out screen. In terms of battery life, the Z Fold6 is expected to offer up to 18 hours of internet usage time on both LTE and Wi-Fi, a typical battery capacity of 4,400 mAh, up to 77 hours of audio playback time wirelessly, and up to 23 hours of video playback time wirelessly. If you feel like your device has not met these standards, we recommend checking out the link attached for options to help optimize your phone's battery life. If you have any further concerns or questions about this or anything else, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Multitasking Machinsle
on July 24, 2025
Posted by: Kolle3
[This review was collected as part of a promotion.] The Fold6 is an amazing upgrade over the previous generations. The outside screen is bigger than previous versions which is a huge bonus. I spend most of my time in the tablet mode, but have a screen that you can actually see and use is a big help when you only have to do something quick.
Processor is fast. You have able to split screen with any app without delay. The tablet screen is very clear and great for watching shows or playing games.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 24, 2025
Thanks for taking the time to share your candid feedback on the Galaxy Z Fold7, Kolle3. It's awesome to see that you feel that the Z Fold6 has been an amazing upgrade over its predecessors. We’re also pleased to know that you primarily use the larger display like a tablet, as having a screen that's both usable and visible is a big advantage for quick tasks. The larger outside screen is a fantastic bonus, and it’s great to see that the fast processor allows for seamless split-screen functionality with any app. Your feedback is invaluable, and we hope you continue loving every moment with your Z Fold6. For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A phone like a tablet
on July 24, 2025
Posted by: EllaHow
[This review was collected as part of a promotion.] I use my Fold 6 for everything. I love how when unfolded it turns into a small tablet. I like the apps and features on it. Galaxy AI helps me with my searches and school work. The camera is sharp and brigh. I like playing Monopoly GO on it. My favorite use of the phone is when watching movies or TV shows on it.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 24, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold6, Ella! It's reassuring to see that you love how it transforms into a small tablet, creating the perfect experience for both productivity and entertainment. The powerful apps and features, including Galaxy AI, are designed to enhance your searches and schoolwork, making multitasking easier than ever. We're glad you're enjoying the sharp, bright camera and having fun playing Monopoly GO! It’s great to know that watching movies and TV shows is such a favorite experience for you on the Z Fold6. Your feedback truly helps us understand what matters most to our users! For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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