Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Posted by: Ysetl
Verified Purchase:Yes
The functionality of the phone is what you would expect from Samsung. It's excellent.
The almost non-existent bezel around the front screen is a great improvement.
Also, the lighter weight and thinness improvements are noticable.
The practicality of dealing with a phone that isn't waterproof or sand proof in this day and age is hard to stomach. I likely won't buy the next one until this is solved.
Also, I would love it to my bigger. Samsung should endeavor to make the closed version of the phone to be the size of the S-ultra series. The reality is, with the z fold open, watching a video in letterbox, the viewing area is still smaller than the S ultra series phone, flipped on it's side to landscape. This kinda defeats the whole point of a bigger screen.
Response from Samsung USBy Social Commerce, August 6, 2024
Aloha Ysetl,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We're happy to hear that you have been enjoying your new Z Fold6 so far! Did you know that you can achieve smoother scrolling and get more realistic animations by increasing the screen’s refresh rate? If this sounds like something you would like to do, 1. From Settings, tap Display > Motion smoothness. 2. Tap an option, and then tap Apply. You can also adjust the zoom level to make content larger or smaller. 1. From Settings, tap Display > Screen layout and zoom/Screen zoom. 2. Drag the Screen zoom slider to adjust the zoom level. You can also choose which apps you want to use in the full screen aspect ratio. From Settings, tap Display > Full screen apps and tap apps to enable this feature and customize options. For your convenience, I have included your device manual below for your records. Feel free to reach out to Samsung Support if you would care to share additional feedback with us or if you would like any further assistance. We're always here to help you in any way that we can! Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/downloads/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We're happy to hear that you have been enjoying your new Z Fold6 so far! Did you know that you can achieve smoother scrolling and get more realistic animations by increasing the screen’s refresh rate? If this sounds like something you would like to do, 1. From Settings, tap Display > Motion smoothness. 2. Tap an option, and then tap Apply. You can also adjust the zoom level to make content larger or smaller. 1. From Settings, tap Display > Screen layout and zoom/Screen zoom. 2. Drag the Screen zoom slider to adjust the zoom level. You can also choose which apps you want to use in the full screen aspect ratio. From Settings, tap Display > Full screen apps and tap apps to enable this feature and customize options. For your convenience, I have included your device manual below for your records. Feel free to reach out to Samsung Support if you would care to share additional feedback with us or if you would like any further assistance. We're always here to help you in any way that we can! Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Sphinx
from Chicago
Expertise:Expert
Verified Purchase:Yes
Another great product from a trusted company. Samsung provides for a great customer experience unparalleled by any other manufacturer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Brandon in Silicon valley
from San Jose, CA
Expertise:Expert
Verified Purchase:Yes
Excellent phone with a lot of improvements from Fold5. I love it for sure.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Travis
from Evansville Indiana
Expertise:Intermediate
Verified Purchase:Yes
I love this phone. There's no other phone you can get me to buy. Thanks Samsung for always making to tier gadgets
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Sunnyvale CA
Expertise:Intermediate
Verified Purchase:Yes
nice product, swiched from Fold 5. good updates. will use it for one more year
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Robert
Verified Purchase:Yes
Love the phone! But I just wish they put there best cameras in there most expensive phone! And for God sakes for this kind of money put the charger and a case in the box!
Written by a customer while visiting Samsung US
Posted by: Dan V
from DENVER, COLORADO
Verified Purchase:Yes
I always shop through samsung. Skip the middle man. ie: Tmobile
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mammu
from upstate NY
Expertise:Intermediate
Verified Purchase:Yes
Still learning about & getting used to this new phone, but really loving it at this time! Tried the Circle to Search feature, works really great when you have the Buttons instead of Swipe gestures feature activated. However, I've been so used to swiping everything on this phone, that when the Buttons feature is used, I end up tapping the wrong buttons coz they replace the normal buttons or the area where I would normally start swiping on. So I would just toggle between Swipe gestures or Buttons when I wanna use AI, Circle to Search, or Samsung Notes. It's a learning curve, but I enjoy using the phone and all the neat features and suggestions and tips that pop up once in a while. Some of my games didn't port over with Smart Switch coz they're incompatible, but they were ones I hardly play with anyway, so it was fine.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US