When I fold it looses sensibility sometimes ,especially when using google map. It gets stucked and I have to unfold it to be able to hit start on google map.
Great advice but battery performance disappointing
on August 5, 2024
Posted by: Eagle2626
Expertise:Intermediate
Verified Purchase:Yes
Great device but battery performance disappointing
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
2
Response from Samsung USBy Social Commerce, August 7, 2024
Good day Eagle2626, Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. If you are experiencing less than expected operational times for your battery life, please take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize the life of your Galaxy battery. We would be more than happy to assist you with whatever you may be experiencing with your new device, but we would need a bit more information from you before we could do so. When you have the opportunity available, please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being an unwavering Samsung customer. - Debra