Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7 out of 5
4.7
(5,602 Reviews)
Open Ratings Snapshot
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5 out of 5
5
My third Z Fold!
on August 7, 2024
Posted by: MichaelR
from Cohoes NY
Expertise:Intermediate
Verified Purchase:Yes
Rhis is my third [3, 4, and 6) i have loved them all and they only get better! Most people oooh and aaaah over the flip open feature wirh still have a "regular" screen. People also are amazed at the quality of the photos I take with it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Missing Innovation
on August 7, 2024
Posted by: LW317
from Indiana
Expertise:Expert
Verified Purchase:Yes
No real changes for the amount of money. When will Samsung step out of the comfort zone.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social CommerceAugust 7, 2024
Hey LW317,
Thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Here's how the Z Fold6 differs from its predecessor: at just 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Galaxy Z Fold5. In terms of battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Feel free to reach out to Samsung Support if you would like to share any other feedback with us or if you have any questions for us. We're always happy to help! Thank you for being a trustworthy Samsung customer.
- Debra

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smsng.us/Warranty-Info
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https://smsng.us/X-Messages
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https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Fold6
on August 7, 2024
Posted by: Babu
from San Diego, CA, USA
Expertise:Expert
Verified Purchase:Yes
Great device, I am using this device starting fold 3 series, I used fold 5, and now fold 6 . It is so convenient!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Delayed charging
on August 7, 2024
Posted by: Bernie
Verified Purchase:Yes
The texting format, it's weird, it's like writing a Gmail. The charging of the phone takes a lot longer then my fold 5. That phone charge fast. It lasted a long time.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone. I love the square design vs rounded
on August 7, 2024
Posted by: Chet
Verified Purchase:Yes
Love this phone, such an amazing foldable. Does everything
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
WHERE IS THE S-PEN
on August 7, 2024
Posted by: leal
Verified Purchase:Yes
NEEDS S-pen IN THE PHONE. WHERE IS THE S-PEN ITS 2024!! ALSO GOOD JOB ON MAKING THE PHONE LIGHTER
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the phone
on August 7, 2024
Posted by: Christerpher
Expertise:Beginner
Verified Purchase:Yes
The phone is good i love it i wont need a upgraded for a white
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung sets the standard again
on August 6, 2024
Posted by: Brian
from Hawaii
Expertise:Expert
Verified Purchase:Yes
I'm very happy with my Z Fold6. My first foldable phone was the Z Fold5, which I traded in on this newer model. I liked the previous model, and I didn't have any big complaints, but I'm also glad that I upgraded. I prefer the shape of the Fold6 over the Fold5, and Samsung continues to reduce the crease/fold in the screen. It does't affect the usability of the phone at all. If you do a lot of web browsing, email and/or social media on your phone then you'll really appreciate the extra real estate (screen size) that the Fold6 provides over the S series or anything by crApple. It has S-pen support, but it doesn't come with one. I suppose that if it did, then they're have to figure out where to store it. Currently, you need a protective case if you want to store the pen with your device. My only other complaint is with the battery life. Even a causal user like myself needs to charge it daily. At the end of the day, it's a great phone phone with little to no competition, yet Samsung continues to raise the bar.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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