Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
2
Not woth it
on August 23, 2024
Posted by: Sahagun
from Washington
Expertise:Expert
Change my fold 4 for this new version see no difference a bit bigger front screen this will be my las Samsung phone
Features
3
Performance
2
Design
2
Value
1
Response from Samsung USBy Social Commerce, August 26, 2024
Good day Sahagun,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Here's how the Z Fold6 differs from its predecessor: at 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Galaxy Z Fold5. In terms of battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Pretty cool, right? Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. If you would like to share any other feedback with us regarding your recent purchase or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Here's how the Z Fold6 differs from its predecessor: at 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Galaxy Z Fold5. In terms of battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Pretty cool, right? Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. If you would like to share any other feedback with us regarding your recent purchase or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Customer Rating
5
best phone ever!
on August 23, 2024
Posted by: Oldguy
[This review was collected as part of a promotion.] the new options and foldable screen are so convenient and user friendly. the ai and new features are not only fun to discover and play with, they make both work and play easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Fold6
on August 23, 2024
Posted by: FoldZ3
[This review was collected as part of a promotion.] The Galaxy Z Fold6 is a must with a busy schedule and helps balance work and play. It is versatile enough to use for all my work needs and then to use leisurely with my grandkids. It is awesome to have everything I need at the touch of my phone so I can enjoy all the little moments of life. The even greater thing is I can capture them! From work, to play, capturing life, or taking little notes for presents this phone making like the sweetest. It's absolutely phenomenal!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best one yet
on August 22, 2024
Posted by: Cutman
[This review was collected as part of a promotion.] I have had the fold 4, 5 and now the 6. It is the strongest one to date. The phone is fast to respond to whatever i am doing and the Galaxy AI is amazing. I use the tran features while on calls and it preformed wonderfully. I also put it through the drop test and it passed. This fold 6 is truly great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great fold phone
on August 22, 2024
Posted by: jqj400
Expertise:Beginner
have not bought one yet but I will I love the feature
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
4
GALAXY A.I. Z FOLD 6 AES 256 512 GB TITANIUM E CS.
on August 20, 2024
Posted by: MIC 0
I wanted a new Galaxy A.I.Z FOLD 6 W AES 256 B. TI.
Written by a customer while visiting Samsung US
Customer Rating
2
Keep your Fold 5
on August 20, 2024
Posted by: Mr Carolina
from Goldsboro, NC
Expertise:Intermediate
I purchased a Samsung fold 3 and have upgraded every year. I've only had the fold 6 for a week and I wish I didn't trade my fold 5 for it. First, I've always been able to transfer all my data seamlessly using the smart switch app. When doing it this time, it gets hung up before 100%. Sometimes it goes to 35% then others 75%. I've tried at least 10 times and even using a cord and still it won't work. I used a different app to transfer but still missing a lot of information. This never happened on my last upgrades. Second, after only 5 days my phone is full of spam. I use it for work and only go to a few sites and I get pop up every time I open my phone. And third, my battery life on my fold 5 was better. The positives are the phone is a tad lighter and the screen is a tiny bit larger, but not a noticeable difference from a fold 5. I regret upgrading just for the sake of upgrading because I miss my fold 5 now.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
1
Response from Samsung USBy Social Commerce, August 21, 2024
Howdy Mr Carolina,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're facing difficulties completing a transfer, recognizing your device on a PC or Mac, or dealing with sudden crashes during a Smart Switch transfer, there's several ways to tackle what you may be experiencing. First, try clearing the app's data and then removing unnecessary items. Next, take a look at "Smart Switch transfer issues" if you are in need of additional assistance with troubleshooting. Ads can be really intrusive, especially when they keep popping up on your screen. In most cases, if not all, pop-up ads are caused by a third-party app you recently installed. It is time to get rid of these pop-up invaders and get your phone - and peace of mind - back. When you have the available time in your day, please take a look at the article titled, "Get rid of pop-up ads on your Galaxy phone" for some helpful information regarding how you can resolve those unwanted pop-up ads. In terms of battery life, a single charge lasts longer on Galaxy Z Fold6 than Galaxy Z Fold5. Though Galaxy Z Fold6 features the same 4,400mAh battery as Galaxy Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. If you're experiencing less than anticipated battery life, please take a moment to review "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" for a wealth of helpful tips and tricks on extending the life of your Galaxy battery. If you would like further assistance after reviewing the resources that have been shared, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/troubleshoot/TSG10001511/
https://www.samsung.com/us/support/answer/ANS00084982/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're facing difficulties completing a transfer, recognizing your device on a PC or Mac, or dealing with sudden crashes during a Smart Switch transfer, there's several ways to tackle what you may be experiencing. First, try clearing the app's data and then removing unnecessary items. Next, take a look at "Smart Switch transfer issues" if you are in need of additional assistance with troubleshooting. Ads can be really intrusive, especially when they keep popping up on your screen. In most cases, if not all, pop-up ads are caused by a third-party app you recently installed. It is time to get rid of these pop-up invaders and get your phone - and peace of mind - back. When you have the available time in your day, please take a look at the article titled, "Get rid of pop-up ads on your Galaxy phone" for some helpful information regarding how you can resolve those unwanted pop-up ads. In terms of battery life, a single charge lasts longer on Galaxy Z Fold6 than Galaxy Z Fold5. Though Galaxy Z Fold6 features the same 4,400mAh battery as Galaxy Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. If you're experiencing less than anticipated battery life, please take a moment to review "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" for a wealth of helpful tips and tricks on extending the life of your Galaxy battery. If you would like further assistance after reviewing the resources that have been shared, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/troubleshoot/TSG10001511/
https://www.samsung.com/us/support/answer/ANS00084982/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life
on August 20, 2024
Posted by: Tcut944
[This review was collected as part of a promotion.] I bought this because of the vapor chamber and better battery. Compared to the 5, which would die within 4 hours of an 8 hour work shift, this manages to last the whole day
Value
5
Written by a customer while visiting Samsung US